FIRST FOUR SECTIONS ARE ALREADY COMPLETE, ONLY SECTIONS 5-9 NEED TO BE DONE. 

MUST COINCIDE WITH ASSIGNED TOPIC. 

PLEASE READ ATTACHMENTS.

Running head: PROFESSIONAL DEVELOPMENT

1

2

PROFESSIONAL DEVELOPMENT

Section 1: Organizational Setting of Community Hospitals

Community hospitals are small local hospitals situated in remote areas to provide services that may not be accessible to the individuals in the areas. They usually tailored to services that are a necessity to the local populations, hence they have adapted to the needs of their local people. Community hospitals form an established component of health-care provision, according to Davidson et al., (2019) the community hospitals have evolved over time, with a wider range of service delivery arrangements and models developing across rural set ups. This hospital exists in various models in order to diversify their services to meet the needs of the locals.

There has been a study to examine the impact of rehabilitation care of old people previously which has suggested that was successful and advantages to the general hospitals since they associated themselves with the communities where they are set up. Other researches have pointed to a strong tradition of community hospitals providing more integrated care. This core feature of the ‘traditional’ community hospital assumes a renewed importance given in the society, given that those needs requires the development of delivery systems that bring together a range of professionals and skills from both the health-care and care social care sectors. Failure to better integrate or co-ordinate this service may result to potential hospitalization, medication errors or adverse drug events (Davidson et al., 2019).

There is the need for community hospitals and related service delivery models to assume a more strategic role in the local health economy to integrate service provision and thereby address some of the challenges arising from service fragmentation (Davidson et al., 2019). Providing care close to people’s homes within an integrated health and social care system is important and also attractive to most of the health care professionals. This professional believes that working in an outpatient ward is less demanding that outpatient hence being able to save on their social lives.

Section 2: Leadership

Effective leadership of healthcare professionals is vital in strengthening quality and integration of care services. One of the health professionals I have met had a leadership style and strategy that was geared towards lowering mortality rate. This was followed by him advising the hospitals to ensuring all the employees are responsive and efficient at their work. The task-oriented leadership style was found to relate to higher levels of quality of care based on the assessment made by relatives of the patients. The practitioner also ensured that anyone in leadership learned from the minor and moderate patient safety events. He ensured everyone was accountable at work. This led to increased patient’s satisfaction.

In a hospital setup, it is presumed that everyone is a leader. Though at some incidents bureaucracy in hospitals is rampant and can lead to time wastage. Bureaucracy also reduces the time spent for adequate and appropriate communication among employees and leaders. An incident is ineffective leadership was when a clinical nurse failed to attend to an ailing patient since she had not been authorized by the senior doctor in charge. This can lead to increased casualties or damage. Also, bureaucracy has increased paper work which may lead to delay of practitioners in doing their work

Sonnino, (2016) suggests that projecting confidence and authenticity improves the way you get attention in a room. Working with teams will provide insight to their day-to-day. That can go a long way to help a person better understand how they work and suggest improvements that can be made, it also helps a person keep their finger on the pulse of the business. Finding a time-organization style that works for you and focus on applying it during the new year. Build a schedule that is adaptive and guides you towards better time management. Demonstrate to others active listening is also a leadership goal. Paying attention shows others you value what they are saying. Additionally, eliminating any distractions that could draw your focus away from the speaker shows them respect. Engage in conversation with meaningful input.

Section 3: Motivation

What motivates me at work is influenced by working conditions or hygiene factors, including facility infrastructure and availability of resources in an organizational. The level of a subordinate or employee does not only depend upon his qualifications and abilities. For getting best of his work performance, the gap between ability and willingness has to be filled which helps me in improving the level of performance of subordinates. This will result into- Increase in productivity, reducing cost of operations, and improving overall efficiency (Kuvaas et al (2018).

What demotivates me is usually lack of training opportunities and professional promotion; and organizational structures and processes. The easiest way to increase employee motivation is by having positive communication at the workplace. Managers should try setting aside some time each day to talk with employees or you can join them during coffee breaks instead of sitting at your desk, this is usually motivating. By doing so, you actually make employees feel as though you are part of the team; a leader instead of just the boss. Experts agree that team communication is super valuable.

As a manager, I will encourage my employees to have goals. I will provide them with clear achievable goals and make sure there are measurable standards in place to evaluate their performance. Victor Vroom’s work on expectancy theory supports the concept that employees must know what action they are expected to take and that it will yield the desired performance. I will also take them through what they are expected to do, how they are expected to do it, and how they will be judged on it. Believe in employees, whether you tell him so during an employee performance review, or in the break room, an employee whose boss constantly calls him worthless, or a screw-up will feel a lot of emotions (Kuvaas et al., 2018). He will not, however, feel particularly motivated to improve his performance and work and this leads to low productivity.

Section 4: Cognition and Organizational Behaviour

The most effective changes a person can make in their workplace are the ones that allow employees to be more efficient. Sometimes, the business owner is unaware of what fixes will benefit employees most. When you let your employees in on the decision-making process, you can learn a lot of valuable information. Due to provision of ideas, they tend to be more productive. Being involved in decisions takes away the resentment and bad feelings that are often present when employees are always told what to do. Many businesses can become stagnant if they don’t listen to employee needs (Bourgeois-Bougrine et al., 2018).

When you listen, your entire team can embrace change and stay relevant. Regularly asking for ideas on new technology, such as employee self-service software, and systems that could improve your business is a great way to keep your business on the cutting edge. Enabling employees to manage their own time will also give them a renewed sense of responsibility.

To engage employees, you have to get to know them on a personal level. This by itself will improve your relations with them. When you stay on top of employee details like schedule preferences and how they prefer to communicate, they will feel appreciated and have more job satisfaction. When you empower employees, everyone wins. You can gather important information on improvements they would like to see, and enable change. Initiative ideas like using employee self-service software and providing work from home options can often come directly from your team (Bourgeois-Bougrine et al., 2018).

As a manager, I will Gain feedback from the team to assess sources of strife. Examples of problems include one group member being unresponsive, an inability to meet deadlines, conflict over how best to proceed on the project and personality clashes. Boost teamwork abilities by outlining clear roles for each of the members. Before the project commences, work with the members to outline skill sets and deadline charts. Delineate responsibilities according to ability (Bourgeois-Bougrine et al., 2018).

References

Bourgeois-Bougrine, S., Latorre, S., & Mourey, F. (2018). Promoting creative imagination of non-expressed needs: exploring a combined approach to enhance design thinking. Creativity Studies, 11(2), 377-394.

Davidson, D., Paine, A. E., Glasby, J., Williams, I., Tucker, H., Crilly, T. & Seamark, D. (2019). Understanding community hospitals: dynamic local contexts. In Analysis of the profile, characteristics, patient experience and community value of community hospitals: a multimethod study. NIHR Journals Library.

Kuvaas, B., Buch, R., & Dysvik, A. (2018, August). Individual variable pay for performance, incentive effects, and employee motivation. In annual meeting of the Academy of Management, Chicago, USA.

Sonnino, R. E. (2016). Health care leadership development and training: progress and pitfalls. Journal of healthcare leadership, 8, 19.

SaintLeo University

HCA303

Term Paper: Professional Development Exercise

This term paper applies the Buchbinder & Shanks (2017) textbook to lead HCA303 students

through a process of self-reflection, personal assessment, and professional development

planning. The term paper is designed to engage students in better understanding and

articulating professional interests, strengths, and areas for further learning and

development in preparation for managing and leading health care organizations in the

future.

The term paper is structured into nine sections, with word count guidelines provided in each

section. APA formatting is required. Term paper milestone deadlines, by module, are as

follows:

• Read and familiarize yourself with the term paper assignment in Module 1

• Begin researching and organizing non-textbook references for the term paper in

Module 2

• Proposed non-textbook term paper reference list is due to the Dropbox by no later

than Sunday 11:59 PM EST/EDT of Module 4

• A draft of the first four sections of the term paper is due to the Dropbox by no later

than Sunday 11:59 PM EST/EDT of Module 5

• The final term paper is due to be submitted no later than Sunday 11:59 PM

EST/EDT of Module 8. Students who do not submit the assignment will receive a

zero. This is a key program assessment; the results are used to ensure students are

meeting program goals. Video and PDF instructions can be found on the course

home page. PDF instructions are also located in the Start Here folder.

Section 1: Organizational Settings

Below are 25 categories of organizational settings in the health industry. In about 250

focused and concisely written words, (a) select one according to your interest for the

organization setting of a future health care management position and (b) explain why you

choose such an organization.

• Community hospitals

• Pharmaceutical/biotechnology

• Health systems/integrated delivery companies networks

• Medical devices/equipment

• Academic medical centers

• Physician practices

• Federally qualified health centers

• Outpatient diagnostic facilities

• Home health care

• Surgery centers

• Hospice care

• Urgent care centers

• Dental offices

• Health information systems

• Government agencies

• Insurance/managed care companies

• Public health

• Continuing care retirement communities

• International health care

• Nursing homes/skilled nursing facilities

• Assisted living facilities

• Consulting

• Higher education

• Professional associations

• Entrepreneurship

Section 2: Leadership

Apply the leadership concepts in Chapter 2 (e.g., competencies, models, styles, protocols,

responsibilities) in answering the following three items in a total of about 400 words.

Incorporate at least two references above and beyond the textbook, and cite both the

textbook and your external

references using APA style.

(a) Think about a situation where you (or an organizational leader you are familiar with)

were highly effective as a leader. Apply leadership concepts from Chapter 2 in explaining

your (or the selected leader’s) effectiveness. You may write about yourself, a leader in

the health industry, or a leader from outside the health industry.

(b) Think about a situation where you (or an organizational leader you are familiar with)

were ineffective as a leader. Apply leadership concepts from Chapter 2 in explaining

your (or the selected leader’s) ineffectiveness. You may write about yourself, a leader in

the health industry, or a leader from outside the health industry.

(c) State and describe three personal leadership development goals.

Section 3: Motivation

Apply the motivation concepts in Chapter 3 in answering the following three items in a total

of about 400 words. Incorporate at least two references above and beyond the textbook,

and cite both the textbook and your external references using APA style. The external

references cited in this section will very likely be different from those in the previous

section.

(a) What motivates you?

(b) What demotivates you?

(c) As a health care manager, what will be your approach to increasing employee

engagement and motivation in your organization?

Section 4: Cognition and Organizational Behavior

Apply the concepts in Chapter 4 in answering the following item in a total of about 150

words. Incorporate at least one reference above and beyond the textbook, and cite both the

textbook and your external reference(s) using

APA style.

Discuss the role of cognition (thinking, reasoning) in promoting organizational change and

learning. In what ways could you, as a manager, use cognition to improve communication

and teamwork?

Section 5: Strategic Planning, Marketing, Health Information Technology, Financial

Management, and Human Resources Management

Strategic planning (Chapter 5), marketing (Chapter 6), health information technology

(Chapter 8), financial management (Chapters 9 and 10), and human resources

management (Chapter 12) are fundamentally important areas of management focus in

health care organizations. Answer the following two items in a total of about 500 words.

Incorporate at least two references above and beyond the textbook, and cite both the
textbook and your external references using APA style.

(a) Assess your level of knowledge, experience, and interest in strategic planning,

marketing, health information technology, financial management, and human resources

management.

(b) Using the top-ranked health industry setting from Section 1 as the organizational

context, present and discuss a set of seven personal professional development goals you

would like to achieve in the next 3-10 years. These goals identify desired experiences,

activities, and responsibilities for your professional growth and career development in the

areas of strategic planning, marketing, health information technology, financial

management, and/or human resources management. For example, a practicing nurse may

have the career goal of becoming involved in leading organizational efforts to apply health

information technology to further improve the work done by nurses and other caregivers.

Section 6: Health Care Professionals

The number of different job categories and titles in the health industry is very large

(Chapter 11). In about 200 words, (a) identify five health industry job titles with whom

you’ve never worked in a significant way and (b) propose a personal professional

development plan to better acquaint yourself with the roles and responsibilities held by

individuals in these positions. For example, someone currently working in the billing and

coding area might arrange to spend several days with a home health nurse in order to

experience and learn more about home health care services delivery. Incorporate at least

one reference above and beyond the textbook, and cite both the textbook and your external

reference(s) using APA style. To assist in thinking about the range of job categories and

titles in the health industry, the following U.S. Bureau of Labor Statistics link provides

information on a sampling of health care occupations:

http://www.bls.gov/ooh/healthcare/home.htm.

http://www.bls.gov/ooh/healthcare/home.htm

http://www.bls.gov/ooh/healthcare/home.htm

http://www.bls.gov/ooh/healthcare/home.htm

http://www.bls.gov/ooh/healthcare/home.htm

Section 7: Quality Improvement and Teamwork Address the

following scenario in about 500 words:

Shortly after graduation, your new boss asks you to organize and lead a cross-

departmental, multi-disciplinary team to improve coordination, efficiency, and effectiveness

in the care of patients with multiple chronic conditions. Apply the concepts and tools of

Quality Improvement (Chapter 7) in combination with those of Teamwork (Chapter 13) and

Motivation (Chapter 3) to outline your approach to organizing and managing a quality

improvement team. Incorporate at least three references above and beyond the textbook,

and cite both the textbook and your external references using APA style.

Section 8: Health Disparities

In about 250 words, apply the Saint Leo University core value of Community in a

brief proposal for a community health improvement initiative to address a health disparity

or health inequity in a location of your choosing. Incorporate at least two references above

and beyond the textbook, and cite both the textbook and your external references using

APA style.

Section 9: Health Ethics

Answer the following two items in a total of about 300 words. Incorporate at least two

references above and beyond the textbook, and cite both the textbook and your external

references using APA style.

(a) Assess your level of knowledge and experience with key health ethics principles such as

respect, autonomy, confidentiality, beneficence, nonmaleficence, and justice.

(b) Why are ethical behavior and decision making so important for health care managers?

(c) Describe three personal professional development goals that will further prepare you in

becoming a health care manager characterized by ethical behavior and decision making.