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OL 211 Milestone Three Guidelines and Rubric

Overview: This milestone focuses on the topics of this week’s lessons: managing and appraising employee performance.

Using the material on performance management and appraisals provided in this week’s lesson and the case, in a short paper you should:

 Determine the HRM’s role in the performance management process and explain how to ensure the process aligns with the organization’s strategic plan.

 Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most
applicable.

 Identify best suited appraisal for the Maersk Customer Service – CARE Business Partner.

 Identify and describe a variety of performance rating scales that can be used in organizations including graphical scales, letter scales, and numeric scales.

Guidelines for Submission: Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list your
references at the end of your paper. Submit journal assignment as a Word document.

Instructor Feedback: This activity uses an integrated rubric in Brightspace. Students can view instructor feedback in the Grade Center.

Critical Elements Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Evaluation:
Performance

Management

Meets “Proficient” criteria and
description is well supported and
plausible

Determines HRM’s role in the
performance management
process, including how the
process aligns with the
organization’s strategic plan

Determines HRM’s role in the
performance management
process, but does not include
how the process aligns with the
organization’s strategic plan

Does not determine HRM’s role in
the performance management
process

23

Evaluation:
Performance

Appraisal

Meets “Proficient” criteria and
example is well supported and
contextualized

Differentiates between the trait,
behavioral, and results-based
performance appraisal systems,
and provides an example where
each would be most applicable

Differentiates between the trait,
behavioral, and results-based
performance appraisal systems,
but does not provide an example
where each would be most
applicable

Does not differentiate between
the trait, behavioral, and results-
based performance appraisal
systems

23

Evaluation:
Suited

Appraisals

Meets “Proficient” criteria and
uses scholarly research to
substantiate claims

Determines how to identify best
suited appraisals for employee
job duties, and supports response
with an example

Determines how to identify best
suited appraisals for employee
job duties, but does not support
response with an example

Does not determine how to
identify best suited appraisals for
employee job duties

23
Evaluation:
Performance

Scales

Meets “Proficient” criteria and
description is clear and
contextualized

Identifies a variety of
performance scales that can be
used in organizations and
describes each

Identifies a variety of
performance scales that can be
used in organizations, but does
not describe each scale

Does not identify a variety of
performance scales that can be
used in organizations

23

Articulation of
Response

Submission is free of errors
related to citations, grammar,
spelling, syntax, and organization
and is presented in a professional
and easy-to-read format

Submission has no major errors
related to citations, grammar,
spelling, syntax, or organization

Submission has major errors
related to citations, grammar,
spelling, syntax, or organization
that negatively impact readability
and articulation of main ideas

Submission has critical errors
related to citations, grammar,
spelling, syntax, or organization
that prevent understanding of
ideas

8

Earned Total 100%