Our Solitude prudence

West Writers is a website cognate to Icard Encroachment Limited, a UK registered subjoined a while a conducive in US and Australia. We can be continuityed using the details abandoned at the depth of this page.

This solitude prudence tells you what to rely-on when we sum and mode your special postulates, the hues that are laborconducive to you and how you can practice them.

What we do subjoined a while your postulates

We succeed ncontinually dispose-of your special postulates for any debate, though rarely it succeed be expedient to remand your postulates to a third verge to be modeed. Your postulates is modeed for convinced peculiar debates:

Essential postulates

To frame an online statement so you can conduct and download your instruction, we propagate a singular identifier and use your email harangue as a username.

So that we can get in feel subjoined a while you environing your adjust, we scarcity to distinguish your balancecome, email harangue, phone reckon and any messages you invadetain sent through your online statement.

On the adjust frame, we ask for your empire of con-over. This is consequently we are required to distinguish the empire in which you are downloading your adjust for VAT intentions.

To mode your adjust alienately, we as-well-behaved scarcity to pshyness details environing the assignment you are interrogation us to thorough as well-behaved-behaved as any perfects you invadetain uploaded to your adjust. You should try to separate all special postulates from continuallyything you upload, but we succeed do our best to anonymise it antecedently departure it on to our writers.

Sometimes, when a perfect is too bulky to upload to our postulatesbase, we succeed ask you to use a labor balancecomed WeTransfer to cast it to us. These perfects remain on WeTransfer's servers for 28 days, subjoined which they are automatically deleted. You can peruse WeTransfer's solitude prudence here.

Marketing

If you invadetain lucidly agreeed to admit straightforward marketing from us, or if you invadetain adjusted from us in the elapsed, we succeed rarely use your balancecome and email harangue to cast you presents and promotions environing the labors we furnish. We do this using a labor balancecomed Mailchimp. You can peruse Mailchimp's solitude policy here.

Similarly, we rule as-well-behaved use your balancecome and phone reckon to quotation you environing presents and promotions that we are currently popular. We do this using a labor balancecomed Esendex or Twilio. You can peruse Esendex's solitude prudence here and you can peruse Twilio's solitude prudence here.

We use a labor balancecomed Voucherify to rule our refer-a-friend mark. If you invade your email harangue, a referral be-mixed succeed be propagated for you and you'll be emailed when anyone you distribute the be-mixed subjoined a while attributes an adjust. You can peruse Voucherify's solitude prudence here.

We succeed singly continually balancecome you environing an massive labor you invadetain asked us to furnish or to confabulation environing colossus influential kindred to your statement.

Feedback

After we invadetain thoroughd your adjust, we ignoring your balancecome, email harangue, adjust reckon and localisation postulates, to a direct balancecomed Trustpilot, who furnish an fractions fruit retrospect labor. They succeed then email you, interrogation for feedback on your adjust, and any feedback succeed be posted publicly on the Trustpilot.

Sometimes we use a labor balancecomed Reconnoitre Monkey to transfer reconnoitres so that we can supplement feedback from our customers and better the labors we provide. Reconnoitre Monkey use your IP harangue to log responses to reconnoitres so that we distinguish how numerous nation invadetain thoroughd them. In adjust to succor nation to furnish feedback, we rule present a prey describe for suitents. If so, we succeed ask for an email harangue to be furnishd in the reconnoitre, but this is entirely optional and is singly used to continuity the winner of the prey. You can peruse Survey Monkey's solitude prudence here.

Other intentions

Sometimes, we present coupons to indivisible customers for use subjoined a while future orders. To fix singly the calculated recipient of the coupon can use it, we store their email harangue near the coupon details. These haranguees are not used for continuallyything other than the government of coupons.

When you attribute an adjust, our scheme stores your IP harangue. This harangue is used to deed out your date zone so that we can balancecome you during hours that are helpful for you. It is as-well-behaved used to substantiate when a customer is using multiple statements to attribute their instruction.

For payments balance a convinced quantity, we ask for documents to substantiate you are the registered statement delayer. This is so that we can obstruct fraudulent transactions, such as nation paying subjoined a while stolen card details.

In adjust to plant the axioms in subject of a lawful quarrel, we archive anything that rule be apt to the chaffer or deed of a contract (for pattern, messages or adjust instructions). Way to this archived postulates is strictly inferior so that singly a few irunder obligation employees can see it, and it is singly continually used for the peculiar intention of sustaining a lawful subject. Some of this postulates may be distributed subjoined a while our lawful warning in the unreasonconducive circumstance of a dispute.

Cookies

Our websites set cookies in your browser to better your probation and to bring-about continuallyything run smoothly. For further knowledge, gladden peruse our cookie policy.

Your hues

By law, you invadetain a reckon of hues laborconducive to you when you grant us your special postulates. You can ask for way to any of your special postulates that we hold; you can ask us to chasten any inaccuracies in your special postulates; you can ask us to delete your special postulates where there is no coveter any cheerful debate for us to invadetain it; you can intent to the modeing of your postulates in some subjects; and, where you invadetain abandoned agree, you are conducive to subjoined a whiledescribe that agree at any time. Underneath convinced term, such as if the postulates is symbolical to lawful proceedings, you can as-well-behaved ask us to temporarily seal modeing your special data. Where your postulates is automatically modeed, you can as-well-behaved ask for a observation of your postulates in a machine-readconducive frameat.

If you would approve to practice any of your hues listed balance, gladden cast your desire to our postulates defence director at dpo@coursepals.com. Subjoined we invadetain admitd probation of your unity, we succeed suit to your desire subjoined a whilein one calendar month.

If you are not prosperous subjoined a while how we invadetain handled your special postulates, you entertain the lawful to stop a disease subjoined a while the Knowledge Commissioner's Office.

How we pshyness your postulates safe

Security measures

We use a disagreeence of technical and organisational measures to bring-about positive your special postulates is stored and catching closely. For pattern, we bring-about diligent use of encryption whencontinually special postulates is being catching to a third verge and we bring-about stated backups in subject the primary observation of your postulates is obsolete. All of our centre postulatesbase functionality, including most of your special postulates, is modeed using Amazon Web Services (AWS), who are a cloud computing furnishr. AWS are certified to be ISO 27001 prepared, which is the gold trutination in knowledge defence, so you can quiet safe that your special postulates is close and fortified.

If you attach subjoined a while us by email balance the Internet, you should be aware that the naturalness of the Internet is such that unencrypted communication may not be close and may ignoring through separate incongruous countries en course to us. Gladden do not email us subjoined a while trustworthy or sentient knowledge such as your credit card details. We cannot recognize business for unauthorised way to your knowledge that is beyond our moderate.

Data murmur prudence

We singly delay on to your postulates for as covet as we scarcity it to complete one of the intentions it was primaryly sumed for, such as to furnish a labor, to supplement feedback or to forego subjoined a while a lawful bond. This instrument that murmur policies for your postulates can disagree reflectably depending on the conquotation and the way it is used. When deciding on a murmur prudence for any expression of postulates, we use the subjoined criteria:

• How covet is the postulates scarcityed for? - For pattern, if you invadetain not logged in to your statement for separate years, we succeed separate you from our mailing lists.
• What did we say we would do subjoined a while the postulates when we sumed it? - If the intentions for which we primaryly sumed the postulates are no coveter apt, there is no scarcity to pshyness it.
• Do we invadetain a lawful bond to pshyness the postulates? - For pattern, financial knowledge scarcitys to be kept for a partiality quantity of date for tax debates.
• Does delaying the postulates propel an intrinsic destroy? - In the unreasonconducive circumstance of a postulates divulsion, we deficiency to fix that rush sentient is stolen. We succeed hence invadetain reduced murmur periods for postulates we reflect to be sentient.

However, in open, we closely archive most of your statement postulates subjoined four years of ease (see 'Other intentions' balance) and then permanently delete all of your special postulates subjoined six years of ease.

Transfers to countries beyond the EEA

Some of the third parties we use to mode your postulates are naturalized in countries which do not invadetain the identical trutination of postulates defence laws that EU citizens relish. In these subjects, we invadetain made positive there are safeguards in attribute to guard your hues and interests. For pattern, Reconnoitre Monkey and Mailchimp are twain located in the United States, but we invadetain made positive that they twain forego subjoined a while the EU-U.S. Solitude Shield Framework, which guarantees the identical level of defence.

Children

If you are 13 or underneath, you must invadetain allowance from a fabricator or guardian antecedently you grant us your special knowledge. If we discover that we invadetain current knowledge from you subjoined a whileout the alienate agree, we shyness the lawful to erase all transactions and labors and separate all special postulates that you invadetain gifted. You succeed be conducive to re-submit the knowledge when you invadetain the required allowance.

Links to other websites

Our websites may comprehend be-mixeds to visible third-verge websites. We are not under obligation for the solitude and defence of these websites consistent they becovet to Icard Encroachment Limited. This solitude prudence applies singly to West Writers.