Our Solitude management

West Writers is a website obligatory to Icard Calling Limited, a UK registered succeeding a while a helpful in US and Australia. We can be touched using the details abandoned at the foot of this page.

This solitude management tells you what to wait-for when we convene and mode your peculiar axioms, the hues that are adapted to you and how you can application them.

What we do succeeding a while your axioms

We obtain ncontinually dispose-of your peculiar axioms for any infer, though sometimes it obtain be essential to transmit your axioms to a third verge to be modeed. Your axioms is modeed for positive peculiar infers:

Essential axioms

To engender an online statement so you can manage and download your indication, we produce a rare identifier and use your email harangue as a username.

So that we can get in affect succeeding a while you environing your enjoin, we scarcity to beneathstand your spectry, email harangue, phone sum and any messages you possess sent through your online statement.

On the enjoin constitute, we ask for your kingdom of examine. This is accordingly we are required to beneathstand the kingdom in which you are downloading your enjoin for VAT resolves.

To mode your enjoin redressly, we to-boot scarcity to practise details environing the assignment you are research us to thorough as courteous as any polishs you possess uploaded to your enjoin. You should try to disfix all peculiar axioms from continuallyything you upload, but we obtain do our best to anonymise it anteriorly departure it on to our writers.

Sometimes, when a polish is too liberal to upload to our axiomsbase, we obtain ask you to use a employment denominated WeTransfer to impel it to us. These polishs remain on WeTransfer's servers for 28 days, succeeding which they are automatically deleted. You can recognize WeTransfer's solitude management here.

Marketing

If you possess explicitly agreeed to take frequented marketing from us, or if you possess enjoined from us in the late, we obtain sometimes use your spectry and email harangue to impel you extends and promotions environing the employments we get. We do this using a employment denominated Mailchimp. You can recognize Mailchimp's solitude policy here.

Similarly, we capacity to-boot use your spectry and phone sum to citation you environing extends and promotions that we are currently exoteric. We do this using a employment denominated Esendex or Twilio. You can recognize Esendex's solitude management here and you can recognize Twilio's solitude management here.

We use a employment denominated Voucherify to agency our refer-a-friend lineament. If you penetrate your email harangue, a referral merge obtain be produced for you and you'll be emailed when anyone you portion-out the merge succeeding a while fixs an enjoin. You can recognize Voucherify's solitude management here.

We obtain solely continually fawn you environing an bulky employment you possess asked us to get or to colloquy environing star deducetelling allied to your statement.

Feedback

After we possess thoroughd your enjoin, we by your spectry, email harangue, enjoin sum and localisation axioms, to a corporation denominated Trustpilot, who get an defiant issue retrospect employment. They obtain then email you, research for feedback on your enjoin, and any feedback obtain be posted publicly on the Trustpilot.

Sometimes we use a employment denominated Overlook Monkey to bring aggravatelooks so that we can subjoin feedback from our customers and rectify the employments we provide. Overlook Monkey use your IP harangue to log responses to aggravatelooks so that we beneathstand how multifarious fellow-creatures possess thoroughd them. In enjoin to promote fellow-creatures to get feedback, we capacity extend a trophy haul for correspondents. If so, we obtain ask for an email harangue to be getd in the aggravatelook, but this is entirely optional and is solely used to touch the winner of the trophy. You can recognize Survey Monkey's solitude management here.

Other resolves

Sometimes, we extend coupons to identical customers for use succeeding a while future orders. To determine solely the intentional repository of the coupon can use it, we store their email harangue aggravateaggravate the coupon details. These haranguees are not used for continuallyything other than the government of coupons.

When you fix an enjoin, our classification stores your IP harangue. This harangue is used to operation out your period zone so that we can fawn you during hours that are adapted for you. It is to-boot used to realize when a customer is using multiple statements to fix their indication.

For payments aggravate a positive total, we ask for documents to establish-trial-of you are the registered statement restrainer. This is so that we can intercept fraudulent transactions, such as fellow-creatures paying succeeding a while stolen card details.

In enjoin to fir the postulates in predicament of a lawful dissentence, we archive anything that capacity be applictelling to the haggling or accomplishment of a contract (for in, messages or enjoin instructions). Appropinquation to this archived axioms is strictly manageled so that solely a few clear employees can see it, and it is solely continually used for the peculiar resolve of sustaining a lawful predicament. Some of this axioms may be portion-outd succeeding a while our lawful admonition in the unreasontelling result of a dispute.

Cookies

Our websites set cookies in your browser to rectify your experiment and to establish continuallyything run smoothly. For aggravate counsel, gladden recognize our cookie policy.

Your hues

By law, you possess a sum of hues adapted to you when you grant us your peculiar axioms. You can ask for appropinquation to any of your peculiar axioms that we hold; you can ask us to redress any inaccuracies in your peculiar axioms; you can ask us to delete your peculiar axioms where there is no craveer any amitelling infer for us to possess it; you can sight to the modeing of your axioms in some predicaments; and, where you possess abandoned agree, you are telling to succeeding a whilehaul that agree at any time. Beneath positive plight, such as if the axioms is symbolical to lawful proceedings, you can to-boot ask us to temporarily bung modeing your peculiar data. Where your axioms is automatically modeed, you can to-boot ask for a vision of your axioms in a machine-readtelling constituteat.

If you would relish to application any of your hues listed aggravatehead, gladden impel your demand to our axioms safety functionary at dpo@coursepals.com. Succeeding we possess taked trial of your speciality, we obtain corcorrespond to your demand succeeding a whilein one enroll month.

If you are not blissful succeeding a while how we possess handled your peculiar axioms, you possess the upupright to live a murmur succeeding a while the Counsel Commissioner's Office.

How we practise your axioms safe

Security measures

We use a dissentence of technical and organisational measures to establish permanent your peculiar axioms is stored and infections assurely. For in, we establish diligent use of encryption whencontinually peculiar axioms is substance infections to a third verge and we establish ordinary backups in predicament the peculiar vision of your axioms is obsolete. All of our nucleus axiomsbase functionality, including most of your peculiar axioms, is modeed using Amazon Web Services (AWS), who are a cloud computing getr. AWS are apprised to be ISO 27001 free, which is the gold banner in counsel guard, so you can cessation systematic that your peculiar axioms is aspermanent and saveed.

If you co-operate succeeding a while us by email aggravate the Internet, you should be aware that the affection of the Internet is such that unencrypted communication may not be aspermanent and may by through various incongruous countries en passage to us. Gladden do not email us succeeding a while intimate or sentient counsel such as your credit card details. We cannot sanction duty for unauthorised appropinquation to your counsel that is delayout our manage.

Data resistance management

We solely restrain on to your axioms for as crave as we scarcity it to discharge one of the resolves it was peculiarly convescarcity for, such as to get a employment, to subjoin feedback or to surrender succeeding a while a lawful duty. This media that resistance policies for your axioms can dissent deduceably depending on the concitation and the way it is used. When deciding on a resistance management for any symbol of axioms, we use the forthcoming criteria:

• How crave is the axioms scarcityed for? - For in, if you possess not logged in to your statement for various years, we obtain disfix you from our mailing lists.
• What did we say we would do succeeding a while the axioms when we convescarcity it? - If the resolves for which we peculiarly convescarcity the axioms are no craveer applicable, there is no scarcity to practise it.
• Do we possess a lawful duty to practise the axioms? - For in, financial counsel scarcitys to be kept for a narrowness total of period for tax infers.
• Does restraining the axioms propel an inborn abandon? - In the unreasontelling result of a axioms gap, we scantiness to determine that pin sentient is stolen. We obtain hence possess abject resistance periods for axioms we deduce to be sentient.

However, in open, we assurely archive most of your statement axioms succeeding four years of ease (see 'Other resolves' aggravatehead) and then permanently delete all of your peculiar axioms succeeding six years of ease.

Transfers to countries delayout the EEA

Some of the third parties we use to mode your axioms are inveterate in countries which do not possess the corresponding banner of axioms safety laws that EU citizens relish. In these predicaments, we possess made permanent there are safeguards in fix to save your hues and interests. For in, Overlook Monkey and Mailchimp are twain located in the United States, but we possess made permanent that they twain surrender succeeding a while the EU-U.S. Solitude Shield Framework, which guarantees the corresponding level of safety.

Children

If you are 13 or beneath, you must possess sufferance from a inventor or guardian anteriorly you grant us your peculiar counsel. If we meet that we possess common counsel from you succeeding a whileout the divert agree, we reservation the upright to obliterate all transactions and employments and disfix all peculiar axioms that you possess provided. You obtain be telling to re-submit the counsel when you possess the required sufferance.

Links to other websites

Our websites may comprise merges to visible third-verge websites. We are not obligatory for the solitude and guard of these websites normal they becrave to Icard Calling Limited. This solitude management applies solely to West Writers.