Please write a practical connection from PhD-IT Job Title: DevOps Cloud Engineer at TRAC Intermodal a Logistics and trucking company.
PhD-IT Subject:
InfoTech in a Global Economy
– IT Policies.
* APA Format
* 2 -3 Pages
*Plagiarism Free.
Attached a Sample of Practical connection to Healthcare IT for reference.
Likewise, would like to relate my work.
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Running head: REFLECTIONS IN HEALTHCARE IT
ITS-832 Personal Connection Assignment: Reflections in Healthcare IT
PhD-IT Candidate
University of the Cumberlands, Williamsburg, KY
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REFLECTIONS IN HEALTHCARE IT
ITS-832 Personal Connection Assignment: Reflections of a Healthcare IT
In this paper, I reflect upon my time as an IT manager at a private medical practice and
reimagine it in light of skills, knowledge, or theories learned in ITS-832, InfoTech In a Global
Economy. I was recruited in 2002 to manage the transformation from paper-based processes to
an electronic health records (EHR) system. The primary drivers that influenced the company to
begin the EHR adoption journey were increasing efficiency and accuracy of medical records and
billing, and compliance with the Health Insurance Portability and Accountability Act (HIPAA).
As a newly minted IT manager, I did not have a “broad view” of IT management in a
corporate setting and was primarily focused on performing my duties on a very technical level
(hardware, software, networking, and applications). I never gave thought to how new technology
and policies could shape organizational changes or how the development of new technologies
brought about issues that warranted research and policy changes affecting the public. Therefore,
I was never prepared to do any type of professional research outside of my technical IT support
responsibilities.
In ITS-832, the focus is on the effects that public policies have on information
technology organizations. The classroom discussions included topics such as cloud computing,
artificial intelligence, social media, big data, and other disruptive technologies, and their
implications in regard to international, national, regional, or local policies. Emerging
technologies such as these were not fully developed during that time, but if I were to reprise my
role in a healthcare environment now, my job responsibilities as a healthcare IT manager would
indeed involve many of these developing technologies. ITS-832 would have equipped me to
more readily confront the challenges they bring.
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REFLECTIONS IN HEALTHCARE IT
A valuable skill that I have improved on from this course is performing literature reviews
for researching IT and policy issues. At the beginning of the course, I looked at research papers
with a bit of reluctance because they seemed so long and technical making it difficult for me to
digest. From searching and reading many articles, I became more comfortable analyzing and
absorbing peer-reviewed works. On the job as a healthcare IT professional, I could have used
this skill before and during the EHR implementation process to research technologies, processes,
and issues and enhance the performance of my duties.
Though I wasn’t part of the decision to adopt the technology, or even the vendor/product
selection process, I feel I could have been a valuable contributor. One thing that ITS-832 has
taught me while researching IT policy issues and organization change is that researchers ask a lot
of questions, develop models, conduct surveys, and construct hypothetical scenarios in seek of
solutions (a research methodology). The learning objectives of the course asked me to be aware
of how researchers were conducting their research, who they were speaking to, how it relates to
other researchers’ works, and what the recommendations were to advance the current body of
knowledge or policy. I feel that this builds upon my experience of reviewing literature and
prepares me for higher-level responsibilities.
One of the most important policies that affected the medical practice was HIPAA, which
protects the personal health information of patients. Compliance with HIPAA was critical to the
success of the practice and is a regulation that influenced how the business operated
(transforming processes via an EHR system). Applied to my IT manager role, the lessons learned
in ITS-832 may have enabled me to be part of the vendor selection process where I could have
researched HIPAA regulations and evaluated whether a vendor’s solution would allow us to
meet compliance and guarantee our purchase was the correct one. I could have also provided
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REFLECTIONS IN HEALTHCARE IT
recommendations during the implementation of the EHR system to encounter fewer obstacles
and anticipate unknown issues. As a basic example, nobody predicted how challenging it would
be for employees who had little to no experience with computer technologies to become
proficient using a fully digital medical records system. Knowing what I do now from this course,
I likely would have performed research on EHR implementation strategies, challenges, and
experiences, which go beyond the vendor’s instructions and proposed to management that
technology training was needed for nearly all of the employees (double-clicking, locking screens,
strong passwords, encryption, etc. was foreign). Having trained users can help support HIPAA
compliance, too.
This personal connection assignment has helped me realize that with just a few weeks
into the course several useful skills, knowledge, and theories could have been very useful to me
during my previous IT manager role in a medical practice. ITS-832’s focus on how public policy
influences change in IT-driven organizations and its course objectives have helped me view the
role in a broader lens. The assignments are teaching me to search for cited works, confidently
analyze the methods used and findings, and generate questions regarding the recommendations
for future activities. This will be very beneficial for future doctoral courses and in the work
environment.
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