Posted: November 25th, 2022

MGMT 221

  n this module, you will finish writing your research paper and submit your final document.Summary of Steps

  1. Research the last IS-related solution you chose during Module 3.
  2. Edit your research paper document based on the feedback you received after submitting it in Module 7.
  3. Following the instructions below, finish writing and editing your research paper, including the fifth IS-related solution, conclusion, abstract, and references.
  4. Submit your document for grading.

Detailed instructions for this assignment are below and in the Research Project Requirements section, which describes the complete project.
There’s a rumor going around the coffee break room that if you conduct thorough research on the five selected IS topics and submit a scholarly, well-reasoned and composed document, the “powers that be” are certain to promote you into that management position for which you have labored and worked so diligently. If you can produce some critical analyses that will give the upper management folks a clear picture of the bottom line with respect to which IS solutions could greatly benefit the company, you will be certain to receive an offer of a larger office along with a hefty pay raise. This is all part of the career plan that you first developed at ERAU.Detailed InstructionsThe requirements for Project Submission 4 are similar to Project Submission 3. The following are the submission requirements for this assignment:

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  • Submit researched scholarly data for the fifth of the IS-related solutions that you selected.
  • Submit a minimum of TWO full pages of double-spaced text in the Body of the Text section for the fifth of the IS-related solutions that you selected. The total number of pages in the Body of the Text section is TEN full pages. The Title, Abstract, and Reference List pages are not considered part of the “TEN full pages” in the Body of the Text section.
  • A minimum of FIVE primary reference sources outside of the course textbook are required to be cited and referenced in the document submission (ONE per topic).
  • As you do your research and compose data for each of the IS-related solutions in each assignment, keep up the Reference List page and make notes for the data in the Conclusion page section that you will compose of in your final draft document.

Runninghead: IMPROVING EFFICIANCIES IN 5 STEPS 1

IMPROVING EFFICIANCIES IN 5 STEPS 6

Improving Efficiancies in 5 Steps

Lorenzo Gaddis

Embry-Riddle Aeronautical University

Abstract

IS soulution is crtical to make our business more efficient and provide our custumers with a better experience. Instituting some of the practices in this paper is paramount to remain revelvent in the ever growing business of fitness fashion suply. The days of brick and morter business dominating the industry are over. Our new practices must adjust to target online shoppers and must be efficent to maintain growth. Our customers must be provided a smooth uninturrupted experience from browsing to receving their order. We must have a reliable platform from start to finish.

Improving Efficiancies in 5 Steps

Supply Chain Management (SCM) is the managemmet of the flow of material, data, and payments in the supply chain. We only need to look at wamart as an exmple of a success in supply chain management. Using a sophicticated stratgey that includes Fewer links in the supply chain, strategic vendor partnerships, cross docking as an inventory tactic, and technology. Technology plays a key role in Walmart’s supply chain, serving as the foundation of their supply chain. Walmart has the largest information technology infrastructure of any private company in the world. Its state-of-the-art technology and network design allow Walmart to accurately forecast demand, track and predict inventory levels, create highly efficient transportation routes, and manage customer relationships and service response logistics. (Lu, C 2014) To continue to remain in competition we must also continue to invest in order fulfillment and order management.

Order management is no longer the job of customer service personnel. Supply chain leaders are now taking charge as the need to reduce costs, improve the customer experience and drive added value in their organization increases. Automated order management works by transforming traditional, paper-based processes into an electronic workflow. Consequently, many hard costs can be reduced by eliminating reliance on paper, office consumables and equipment needed to manually process sales orders.

One of the biggest contributors to hard costs within the supply chain is order entry errors, which are hard to avoid in manual environments — the average cost to rework an order is $200-250. Automation avoids costly errors by removing the possibility of human error and using intelligent technology such as Optical Character Recognition (OCR) to accurately extract order data. (Reeve D. 2016) There should be a seamless transition for start to finish ending with the customer receiving their goods. Improving order fulfillment can be a challenge, especially when you have a diverse inventory and use multiple suppliers. Two capabilities that can help are global order promising, accurate demand sensing and shaping and orchestration and fulfillment. (Muzumda, M, Zinzuwadia, A 2015). Global order is determining when an order will be delivered based on the current and projected supply and demand. Demand Sensing resides in its ability to rapidly recognize all forms of demand arising from the marketplace. Demand can come from every channel including e-commerce and other opportunities. By using monitoring tolls like customer analytics and demand-event notification, companies cannot only understand the demand, but even be able to shape it (Demand Shaping). (Tany, T 2018)

As you can see order management is highly important to a successful business. Products not received or on a lengthy back order can cause consumers to look elsewhere, ultimately hurting a company’s bottom line. Having knowledge of what is in you inventory, how long it takes for a supplier to ship your products, the impact of weather on how timely your goods are delivered, and how great the demand for your goods; are important and significant areas to invest in. Mastering these areas are paramount to gaining a competitive advantage and increasing customer satisfaction.

Step two in improving efficacny is focusing on how well records are managed. Electronic records management (ERM) is the management of electronic files and documents as records. The key difference between ERM and the traditional records management of physical records is the focus. ERM captures records as part of a digital business process. You are preserving the original digital records, not paper copies that pile up in boxes in storerooms or warehouses. This enables you to create efficiencies by improving automation of your business activities, providing accurate auditing and applying your records schedules reliably. (Garland, M 2019) Mismanagement of your company’s records can not only lead to trouble with shareholders, in some cases it can lead to trouble with the law.

There is no cut and dry answer on how to improve ERM efficiency. Company’s handling of ERM is more than likely tailored to the type of records they create However, there are a few general steps one can use to improve efficiency. Use of automation: As previously discussed using automated means eliminate the human error aspect of record keeping. Additionally, not all documents are records. Depending on the business, documents such as rough drafts and duplicates do not require the same storage and information management. Likewise, it’s time-consuming and impractical to read through every document for necessary information. It’s essential to leverage automation such as keyword scanners or auto-detection, to identify critical documents and clearly define what document information is important and what constitutes as a record. (Lush, J. 2019) Another step is integrating devices to capture documents. This can be as simple as having a scanner available to capture paper data and file it as an electronic record. An employee can no longer use the “dog ate my homework’ excuse unless the dog ate an entire computer system or server.

A concern for some business moving from paper to digital records are losing a file or not being able to locate a file in a timely manner. Fear not, most electronic records system software has a search function built in. (Uzialko, A. 2019) ERM software is also available in cloud storage using programs such as efilecabinet, M-Files, and Alfresco.

ERM is a great way to store your files, but what is keep the records safe is a commonly asked question. There are always hackers looking to take advantage of systems and the cost of a compromised system can be devastating to the company. While there a will always be threats, training employees on cyber-awareness can mitigate those threats. Additionally, using software that identify malware and phishing attempts can greatly reduce the probability of a data breach. Even if not done maliciously, employees can risk to data stored electronically. Records stored on shared drives are at the risk of being altered or deleted buy users of the system. Access controls can be used to mitigate this risk by regulating the number of users who can create, access, edit or delete records stored in particular folders. You can also use them to restrict access to more sensitive information. Maintaining complicated access controls is resource intensive so it may be more practical to keep the folder groups to which access permissions are assigned relatively simple. Password controls are better avoided as much as possible. Where simple passwords are used, they will only provide a low level of security and if passwords are forgotten you run the risk of losing access to your records. (“Simple Ways to Improve How You Manage Your Electronic Records,” n.d.)

Another area of concentration to improve productivity is converting to cloud-based computing. In the simplest terms, cloud computing means storing and accessing data and programs over the internet instead of your computer’s hard drive. The cloud is just a metaphor for the internet. It goes back to the days of flowcharts and presentations that would represent the gigantic server-farm infrastructure of the internet as nothing but a 

puffy, white cumulus cloud

, accepting connections and doling out information as it floats.(Griffith E. 2016). Most of us are familiar with cloud use at home. Companies such as Apple, Microsoft, and Amazon all offer a form of cloud-based storage that we use every day. Over the “cloud”, users can store anything from pictures and videos, to music and games. This could be made accessible to and platform or device you choose. In addition to the for-purchase cloud services, you can also set up your own form of cloud networking at home using your router and a hard drive. One thing to consider is security. While the major providers of cloud services are obliged to provide security for the data that they store, the home network is the responsibility of the homeowner. In that case, the most up-to-date software is essential. However, one issue is that the frequency of router security updates varies greatly between manufacturers. Luckily, hackers aren’t very interested in a private photo or someone’s music collection; what they really are after is sensitive information such as bank account details. Those details should never be stored in the cloud anyway, regardless of whether it’s your own cloud or one provided by a service provider. (“Is it Worth Setting Up Your Own Cloud at Home”, 2018). These are examples of homebased cloud usage however, for our business need we need an advanced form of cloud service. It is important that as we make this transition to cloud computing that we explore different cloud networks and services other larger business are using and determine which service better suites our company’s needs.

Having on site IT teams managing the company’s data can be costly. Business are now turning to a third-party source to manage that company’s infrastructure. The three main categories of cloud computing services are Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS). In an IaaS model, a 

cloud provider

 hosts the infrastructure components traditionally present in an on-premises data center, including servers, storage and networking hardware, as well as the virtualization or 

hypervisor

 layer. The IaaS provider also supplies a range of services to accompany those infrastructure components. These can include detailed billing, monitoring, log access, security, load balancing and clustering, as well as storage resiliency, such as 

backup

, replication and recovery.(Rouse M, 2018) In the IaaS model the we would be required to install and maintain the system and the third party would be responsible for storage and networking.

In the Platform-as-a-Service (PaaS) model, developers essentially rent everything they need to build an application, relying on a cloud provider for development tools, infrastructure, and operating systems. (What is Platform as a Service, n.d.)

The model I recommend is Software as a service. In the Software as a Service model, software is licensed on a subscription basis and is centrally hosted by a cloud service providers (CSP). Applications are abstracted and can run the gamut from human resources to customer relationship management, email and collaboration tools. (Goldstein, P, n.d.) This model would be the most cost-effective model as all services would be managed third party for a monthly fee.

Another way of improving efficiencies is through search engine optimization. Our goal to strive for is to be the first link shown whenever a consumer searches for industry related products. Search engine optimization is the process of optimizing a website as well as all the content on that website so it will appear in prominent positions in the organic results of search engines. SEO requires an understanding of how search engines work, what people search for, and why and how people search. Successful SEO makes a site appealing to users and search engines. It is a combination of technical and marketing. (Goodwin, D, 2018) Search engines like google use various algorithms to rank websites. A few factors that determine a websites rank include content, functionality, number of links, and mobile friendliness.

Content refers to the information on our webpage. Keyword Research: If you want to 

generate traffic through search

, it’s best to do keyword research before you start writing. This way, you can focus on keywords for which a certain amount of search volume already exists – in other words, write toward topics (or find 

keyword niches

!) that people are already searching for information about. Keyword Optimization: Know where and how to use keywords in your content for maximum searchability. (SEOMoz offers a great guide to on-page optimization.) Content Organization: The content on your site should be organized in a logical way. This is not only 

good for SEO,

 it also helps visitors on your site find other related content easily. (The longer they stay on your site, the better.)

Content Promotion

: Increase visibility to new content you create by sharing it on social networks and building links to your content. (Gabbert, E. 2019) Website functionality refers to the general usability of our website. We must make it user friendly. This includes how fast it loads and how fast it loads on mobile devices since the majority of all website searches occur on a mobile device (discussed later). Our webpage must also be free of spam and any other malware that make visiting a site unpleasant.

Internal linking is an often-overlooked strategy, but one that’s vital for boosting your rankings. It helps Google and users navigate around your site, helps spread link equity among your pages, and provides a way for readers to find useful, relevant content. To use internal linking effectively, focus on linking from higher authority pages to lower authority ones. Use anchor text that makes sense both to Google and to your readers. Always link to relevant content that offers further info on the topic of the post. In terms of the number of internal links you should use, don’t go overboard: for a 1,000-word post, using 2-3 should be sufficient. Keep in mind that your navigation menu(s) are also considered internal links. Use these to your advantage by linking to high-value pages you’d like to see move up in the rankings. (Rampton, J. 2016)

Mobile optimization refers to how well our webpage ranks on mobile devices. As previously stated, mobile SEO stands for mobile search engine optimization. It’s the practice of optimizing your content to achieve a better ranking for your web pages in search engine results pages (SERPs). This process helps you improve organic traffic, which is traffic coming to your site from search results. While there are several search engines, when it comes to mobile SEO, Google is the most important one. That’s because it accounts for almost 

95% of the mobile search market

. (Hall, S. 2020) Google announced in 2017 that they have moved to mobile first indexing. It is important now more than ever that we invest more in mobile optimization.

· Search Engine Optimization (SEO)

· Decision Support System (DSS)

Conclusion

References

Lu C. (2014 December 5). Incredibly successful supply chain management: How does Walmart do it? Retrieved from

https://www.supplychain247.com/article/incredibly_successful_supply_chain_management_how_does_walmart_do_it

Reeve, D. (2016 August 22) Four reasons supply chain leaders are investing order management automation. Retrieved from

https://www.supplychaindigital.com/scm/four-reasons-supply-chain-leaders-are-investing-order-management-automation

Muzumda, M, Zinzuwadia, A. (2015, July 4) Secrets to successful order fulfilment. Retrieved from

https://www.supplychain247.com/article/secrets_to_successful_order_fulfillment

Tany, T. (2018, March 30) Demand sensing and demand shaping a new way of demand forecasting. Retrieved from

https://www.linkedin.com/pulse/demand-sensing-shaping-new-way-forecasting-tony-tany

Garland, M. (2019 October 10) Electronic records management 101. Retrieved from

What Is Electronic Records Management?

Lush, J. (2019 October 7) 5 steps of efficient record management. Retrieved from

https://www.bizjournals.com/jacksonville/news/2019/10/07/5-steps-of-efficient-record-management.html

Uzialko, A. (2019, February 20) Document management systems. Retrieved from

https://www.businessnewsdaily.com/8026-choosing-a-document-management-system.html

Simple ways to improve how you manage your electronic records. (n.d.) Retrieved from

https://www.nrscotland.gov.uk/record-keeping/electronic-records-management/simple-ways-to-improve-how-you-manage-your-electronic-records

Griffith, E. (2016 May 3) What is cloud computing. Retrieved from

https://www.pcmag.com/article/256563/what-is-cloud-computing

Is it Worth Setting Up Your Own Cloud At Home (2018 July 1) Retrieved from

https://www.thestar.com.my/tech/tech-news/2018/07/01/is-it-worth-setting-up-your-own-cloud-at-home

Rouse, M. (n.d.) Infrastructure as a service (IaaS). Retrieved from

https://searchcloudcomputing.techtarget.com/definition/Infrastructure-as-a-Service-IaaS

What is platform as a service. (n.d.) Retrived from

https://www.cloudflare.com/learning/serverless/glossary/platform-as-a-service-paas/

Goldstein, P. (n.d.) IaaS vs. PaaS vs. SaaS: What Cloud Strategy Is Right for Your Agency. Retrived from

https://fedtechmagazine.com/article/2019/02/iaas-vs-paas-vs-saas-what-cloud-strategy-right-your-agency-perfcon

Goodwin, D. (2018 January 2) What Is SEO? Here’s Search Engine Optimization Defined by 60 Experts. Retrived from

https://www.searchenginejournal.com/seo-101/what-is-seo/#close

Gabbert, E. (2019 August 5) What Is SEO Content? A Guide to Creating Content for SEO. Retrived from

What Is SEO Content? A Guide to Creating Content for SEO

Rampton, J. (2016 November 28) 7 Core Functions Of SEO You’re Missing. Retrived from

https://www.forbes.com/sites/johnrampton/2016/11/28/7-core-functions-of-seo-youre-missing/#2ce68e3b3958

Hall, S. (2020 January 3) The DIY Mobile SEO Guide: How to Be Mobile-First in 2020. Retrived from

The DIY Mobile SEO Guide: How to Be Mobile-First in 2022

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