A __________ provides a way for different components of software to interact and exchange data or functionality using common Web communication protocols.
Social presence tools are also known as __________ tools.
__________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate.
The term __________ marketing was coined by Harvard business professor Jeffrey Rayport to describe how good marketing techniques can be driven by word-of-mouth or person-to-person communication.
The network effect refers to the notion that the value of a network is dependent on the:
knowledge of the users.
number of other users.
commitment of the users.
speed of the network.
Social bookmarking allows users to share Internet bookmarks and to create categorization systems. These categorization systems are referred to as:
Which of the following statements is true about a content management system?
The creation of the goods or services is dependent on the incremental contributions of the participants.
It is the creation of goods or services by self-organizing communities.
It allows the assignment of different roles for different users.
Anyone can help in producing or improving the final outcome of the goods and services.
Cloud-based collaboration tools:
require users to frequently upgrade their software.
reduce the risk of exposing sensitive corporate data.
have well-documented procedures for system complexities.
allow for easy transferability of documents from one person to another.
The __________ Web, originally envisioned by Tim Berners-Lee, one of the founders of the Internet, is a set of design principles that will allow computers to be able to better index websites, topics, and subjects.
__________ takes the concept of companies having used self-employed consultants to work on individual projects or provide content a step further by enabling people to work in more flexible ways on a variety of Internet-related projects.
Which of the following statements is true about a discussion forum?
It started out as a novice’s way of expressing himself using very simple Web pages.
It is dedicated to a specific topic, and users can start new threads.
It is the process of creating an online text diary made up of chronological entries that comment on everything.
It is a widely used synchronous groupware tool.
An electronic __________ is essentially a collection of personal computers networked together with sophisticated software tools to help group members solve problems and make decisions through interactive electronic idea generation, evaluation, and voting.
__________ attempts to increase the relevance of search results by including content from blogs and microblogging services.
Which of the following statements is true about peer production?
It is also known as enterprise content systems.
The creator is responsible for publishing new information.
Only editors have the right to develop new content.
Anyone can help in producing or improving the final outcome.
Which of the following facilitates real-time written conversations?
Which of the following benefits of groupware enables many people to speak and listen at the same time?
__________ is a phenomenon where companies use everyday people as a cheap labor force.
__________ refers to manually adding metadata to media or other content.
Which of the following is a consequence of the use of social software?
People have increased purchasing power.
People are using environmentally-friendly products.
People are sharing more personal information online.
People are using encyclopedias as sources of unbiased information.
Which of the following is a collaboration management tool that is used to facilitate virtual or collocated meetings?