Operations Management and Decision-Making Models

Video 5-7 minutes 

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Page 1 Kaplan Business School Assessment Outline

  • Assessment 3 Information
  • Subject Code:
  • MBA503
  • Subject Name:
  • Operations Management and Decision-Making Models
  • Assessment Title:
  • Assessment 3 –
  • Video
  • Assessment Type:
  • Video
    Presentation
    Length:

    5-7 Minutes (+/-10%)

  • Weighting:
  • 40
  • %

  • Total Marks:
  • 40

  • Submission:
  • VIMEO
  • Due Date:
  • 23.55 pm Monday, Week 13
  • Your Task
    You are required to select a crisis experienced by an organisation to use as a case study. You
    imagine you are an expert consultant who works with companies to improve their decision-
    making processes. You are asked by a company which has recently experienced a crisis to
    review the decision-making processes it employed and recommend ways in which it can improve
    in the future. In your video presenting your findings to the board of the company.

    Assessment Description
    An organisational crisis is a significant, essentially unexpected event which threatens the
    company’s reputation, financial standing and/or ability to operate. Examples of organisational
    crises include; natural disasters, security breaches, fraud, product recalls and environmental
    spills.

    Your lecturer needs to approve your choice of organisational crisis before you proceed.

    In your video, you provide a short overview of the crisis and then specifically address the
    following three questions below:

    1) What decision-making models or approaches were used by the company when managing this

    crisis? In answering this question refer at least 1 (one) decision-making model which could
    have been followed.

    2) Identify on a minimum of 2 (two) decision-making biases or errors might have influenced the
    decisions made. What could have been the impact of these biases or errors?

    3) Make a minimum of 2 (two) recommendations regarding the strategies that could be put in
    place, in the future, to avoid your identified decision-making biases or errors.

    A minimum of 5 academic references should be used to support the statements made and
    arguments presented in this video.

    Learning outcomes
    LO4 – Apply Strategies integrating ethical, social and global considerations, which benefit
    organisational performance

    Page 2 Kaplan Business School Assessment Outline

    LO5 – Analyse and evaluate real-world situation using a wide variety of decision-making
    approaches and techniques.

  • Assessment Instructions
  • To ensure the success of your video presentation, you should take account of the following:
  • 1) Ensure that you record in a well-lit location and quiet location so that the quality of your video is

    enhanced
    2) Confirm that your voice is recording clearly and avoid reading notes, and look at the camera when

    you speak.

  • 3) Practice numbers times beforehand so that you become polished and confident.
  • 4) Be creative in how you present your information and reinforce the arguments or positions you are

    taking.

  • Please refer to the assessment marking guide to assist you in completing all the assessment criteria.
  • Important Study Information

    Academic Integrity Policy

    KBS values academic integrity. All students must understand the meaning and consequences
    of cheating, plagiarism and other academic offences under the Academic Integrity and Conduct
    Policy.

    What is academic integrity and misconduct?
    What are the penalties for academic misconduct?
    What are the late penalties?
    How can I appeal my grade?

    Click here for answers to these questions:
    http://www.kbs.edu.au/current-students/student-policies/.

    Word Limits for Written Assessments

    Submissions that exceed the word limit by more than 10% will cease to be marked from the point
    at which that limit is exceeded.

    Study Assistance

    Students may seek study assistance from their local Academic Learning Advisor or refer to the
    resources on the MyKBS Academic Success Centre page. Click here for this information.

    http://www.kbs.edu.au/current-students/student-policies/

    https://elearning.kbs.edu.au/course/view.php?id=1481

    Page 3 Kaplan Business School Assessment Outline

    MBA 503 Assessment Three – Video – Marking Guide

    Criteria F (Fail) 0-49% P (Pass) 50-64% CR (Credit) 65-74% D (Distinction) 75% – 84% HD (High Distinction) 85% – 100%
    Marks Assessment Content (MBA 503 – Assessment 3) out of 30 marks

    Decision-Making
    Models

    DM model either not mentioned
    at all or vaguely explained.
    Either no or limited analysis and
    connections included.

    Analysis of the chosen DM
    model included – limitations
    and advantages mentioned but
    not developed. Connections
    between the context and the
    DM model mentioned but not
    developed.

    Extensive and detailed analysis
    of the chosen DM model –
    limitations and advantages
    explained. Connections
    between the context and the
    DM model clarified and
    detailed. Academic research
    included

    Thorough and comprehensive
    analysis of the chosen DM
    model – limitations and
    advantages evident.
    Connections between the
    context and the DM model
    carefully detailed. Academic
    research included and supports
    the arguments being developed.

    Extensive, detailed, and in-
    depth analysis of the chosen
    DM model – limitations and
    advantages apparent.
    Connections between the
    context and the DM model
    thoroughly detailed. Academic
    research and sources skillfully
    embedded and support the
    arguments being developed.

    10

    Decision-Making
    Biases or Errors

    DM biases/errors either not
    detailed at all or minimally
    referred to. Little or no impact
    of the biases/errors included.

    DM biases/errors mentioned.
    Connections made between the
    context and the DM bias. Some
    commentary on the impact of
    DM biases/errors included

    DM biases/errors detailed
    clearly. Extensive connections
    made between the context and
    the DM bias. Reflections made
    re the impact of DM
    biases/errors.

    DM biases/errors detailed and
    comprehensive manner.
    Extensive connections made
    between the context and the
    bias. Considered and measured
    reflections made re the impact
    of DM biases/errors. Academic
    references included

    DM biases/errors thoroughly
    and meticulously analysed. A
    deep, extensive and detailed
    connection made between the
    context and the bias. Insightful
    reflections made re the impact
    of DM biases/errors. Academic
    theory support and augments
    discussion.

    10

    Recommendations
    to the Board

    Recommendations minimal or
    non-existent. No clear
    connections between the biases
    and recommendations

    Clear recommendations
    included. Strategies clear. Effort
    made to detail linkages between
    DM biases and
    recommendations.

    Detailed and clear and concise
    recommendations included.
    Strategies logical and clear.
    Obvious linkages between DM
    biases and recommendations.

    Detailed and considered
    recommendations included.
    Strategies logical with
    reasonable likelihood of
    successful outcomes. Perceptive
    linkages between DM biases
    and recommendations.

    Discerning, thorough, precise
    and measured
    recommendations included.
    Strategies logical with strong
    likelihood of successful
    outcomes. Perceptive linkages
    between DM biases and
    recommendations.

    10

    Structure Format and Presentation (MBA 503 Assessment 3) out of 10 marks
    Video – Structure Little structure evident – which

    limits the flow of the
    presentation. No support
    materials included

    Structure poor. Progression of
    ideas reasonable but flow could
    be better. Additional materials
    used in a limited fashion.

    Reasonable structure used to
    progression of ideas. Some
    materials used in the
    presentation effectively.

    Good structure, clear and logical
    progression of ideas. Additional
    materials used in the
    presentation effectively.

    Excellent structure, clear and
    logical progression of ideas.
    Additional materials used in the
    presentation support and
    augment the position being
    developed.

    5

    Video – Quality Quality of the video poor and
    impacts on the overall
    presentation.

    Quality of Video acceptable, but
    could be better. Issues with the
    audio, lighting and/or recording
    limit impact on the effectiveness
    of the overall presentation

    Video quality reasonable, but
    could be better. Limitations with
    the audio, lighting, etc. impact
    on the overall presentation

    Good quality video. Script flows
    well. Audio clear and visuals
    effective and lighting very
    effective in supporting the video.
    The quality supports the
    presentation

    High-quality video. Well
    developed script. Clear audio
    and visuals, and lighting used to
    support the presentation. The
    overall quality enhances notably
    the overall presentation and the
    content included.

    5

      Assessment 3 Information
      Subject Code:
      Subject Name:
      Assessment 3 – Video
      Assessment Title:
      Video
      Assessment Type:
      Weighting:
      Total Marks:
      VIMEO
      Submission:
      23.55 pm Monday, Week 13
      Due Date:

    • Presentation Length:
    • 40

    • 40 %
    • MBA503
      Operations Management and Decision-Making Models
      Assessment Instructions
      To ensure the success of your video presentation, you should take account of the following:

    • 1) Ensure that you record in a well-lit location and quiet location so that the quality of your video is enhanced
    • 2) Confirm that your voice is recording clearly and avoid reading notes, and look at the camera when you speak.
    • 3) Practice numbers times beforehand so that you become polished and confident.

    • 4) Be creative in how you present your information and reinforce the arguments or positions you are taking.
    • Please refer to the assessment marking guide to assist you in completing all the assessment criteria.

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