Module/Week 5 — Process Management In Public Administration

 

Reading & Study  

  • Textbook Readings
  • Dresang: Exercise 5

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      Textbook Readings

    • Presentation: Process Management in Public Administration
    •  Dresang, D. L. (2017). The public administration workbook (8th ed.). London, UK: Routledge. ISBN: 9781138682085. 

    PADM 620

    Administrative Memorandum 2 Instructions

    Read these instructions and the grading rubric carefully before beginning your research paper. You are responsible to read and understand these documents.

    You are required to write a brief memorandum explaining the concept of Total Quality Management describing how this approach would apply to the case study found on Form 18 in Exercise 5 from the Dresang text. You must briefly explain which diagrams and charts referenced in Exercise 5 would be most beneficial in addressing the issues reflected in the case study, and what purpose each would serve.

    This is a graduate-level research assignment designed to test your ability to conduct effective research, gain a nuanced understanding of complex concepts, synthesize the ideas reflected in your research with those reflected in your textbook readings, and to evaluate and apply these ideas to an issue of political economics.

    As with all graduate-level assignments, you are expected to comport yourself with the highest writing, research, and ethical standards. To do well on this assignment you must conduct high-quality research and offer a rich, well-supported analysis; mere opinion or conjecture will not suffice.

    You must avoid careless or simple grammatical errors such as misspellings, incomplete sentences, comma splices, faulty noun/verb agreement, etc. Such errors will result in substantial point deductions.

    Plagiarism in any form is strictly prohibited and may result in failure of the assignment, failure of the course, and/or removal from the program. It is your responsibility to ensure that you fully understand what constitutes the various forms of plagiarism and to avoid all forms of plagiarism.

    This research paper must be 3–5 pages (not including title page, reference page, and any appendices). This paper must be in current APA format with 1-inch margins, 12-pt Times New Roman font, and must include a title page and reference page. You must include citations to at least 2 scholarly sources (in addition to the course textbooks, assigned readings, and the Bible) to fully support your assertions and conclusions.

    Submit Administrative Memoranda 2 by 11:59 p.m. (ET) on Sunday of Module/Week 5.

    PADM 620

    Administrative Memoranda Grading Rubric

    Content

    Advanced

    Proficient

    Developing

    Not Present

    Points Earned

    Advanced

    Proficient

    Developing

    Not Present

    Points Earned

    Structure

    Advanced

    Proficient

    Developing

    Not Present

    Points Earned

    Criteria

    Levels of Achievement

    Content

    Advanced

    Proficient

    Developing

    Not Present

    Points Earned

    Analysis of Material

    27 to 29 points

    All elements of the assigned topic are clearly and completely addressed in light of 3–5-page limit. Analyses flow in a logical and effective manner, address all elements of the assignment thoroughly, and reach the nuances of the issues raised. Complex issues are navigated with precision, clarity, and detail.

    24 to 26 points

    Major elements of the assigned topic are discussed in a meaningful way, but the memorandum would benefit from additional clarity, depth, or detail. Analyses are generally well constructed and complex issues are recognized.

    1 to 23 points

    Some elements of the assigned topic are mentioned, but the discussion is incomplete, unclear, superficial, too general, or otherwise does not meet expectations. Analyses are general and lacking in depth. Complex issues and nuances are overlooked.

    0 points

    Assigned elements are not discussed.

    Organization

    27 to 29 points

    The memorandum is focused and well organized. The memorandum has a clear thesis, and a clear and substantive introduction and conclusion. The memorandum effectively uses headings and subheadings as appropriate to focus and deepen analyses.

    24 to 26 points

    The memorandum is reasonably well organized and follows a logical path from idea to idea and section to section. The memorandum includes an adequate introduction and conclusion.

    1 to 23 points

    The memorandum is in need of additional organization and clarity. Ideas and/or sections of the memorandum either do not flow logically, or are in need of fundamental improvement. The memorandum is lacking an adequate introduction and/or conclusion.

    0 points

    The memorandum lacks meaningful organization and an introduction and conclusion.

    Evaluation, Synthesis, and Adequate Use of Sources

    27 to 29 points

    Sources, concepts and ideas are evaluated critically and synthesized in a manner that moves beyond restatement and makes a valuable contribution to the assigned topic.

    24 to 26 points
    Sources are used correctly and support the memorandum’s analyses and conclusions. Concepts and ideas are understood and linked in a reasonable way that supports the memorandum’s conclusions. Memorandum reflects a good familiarity with the major ideas, but would benefit from greater critical evaluation and synthesis.

    1 to 23 points

    Some sources are used, but are not critically evaluated and/or not used in an effective manner. Memorandum would benefit from a more substantive use of sources, more appropriate reliance on sources, and/or better skill in evaluating, synthesizing, or applying ideas, concepts, or sources.

    0 points

    Sources are not used; ideas and concepts from sources are not evaluated or synthesized.

    Structure

    Current APA Format Elements

    11.25 to 12 points

    Citations and format are in current APA style. Cover page, bibliography, etc. are correctly formatted. Memorandum is double-spaced with 1-inch margins and 12-point Times New Roman font.

    10 to 11 points

    Citations and format are in current APA style with few errors. Cover page, bibliography, etc. are present with few errors. Memorandum is double-spaced with 1-inch margins and 12 point Times New Roman font.

    1 to 9 points

    Citations and format are in current APA style, though several errors are present. Cover page, bibliography, etc., are included, though several errors are present. Memorandum is double-spaced, but margins or font are incorrect.

    0 points

    Citations are not formatted correctly. Cover page, bibliography, etc. are not included, or are formatted incorrectly. Memorandum is not double-spaced, margins are incorrect, or font is incorrect.

    Mechanics

    11.25 to 12 points

    No grammar, spelling, or punctuation errors are present. Writing is precise and word choice is appropriate.

    10 to 11 points

    Few grammar, spelling, or punctuation errors are present. Writing style is sufficient and word choice is adequate.

    1 to 9 points

    Several grammar, spelling, or punctuation errors are present. Writing style is understandable, but could be improved. Word choice is generally good.

    0 points

    Numerous spelling, grammar, or punctuation errors are present. Writing style is difficult to understand and word choice is poor.

    Research Elements

    13 to 14 points

    High quality primary and secondary sources are utilized in a mature and effective manner. Research effectively incorporates multiple nuanced viewpoints of complex issues. At least 2 scholarly sources are used (in addition to the course text, assigned readings, and the Bible). A complete and accurate bibliography is provided. Arguments are correctly and effectively supported by research.

    11.75 to 12.75 points

    Primary and secondary sources of acceptable and appropriate nature and quality are utilized. Research reflects multiple viewpoints of complex issues. At least 2 scholarly sources are used (in addition to the course text, assigned readings, and the Bible) are used. A complete and accurate bibliography is provided. Arguments are acceptably supported by research.

    1 to 11.5 points

    Fewer than 4 sources of an acceptable and appropriate nature and quality are utilized. Research does not reflect multiple viewpoints of complex issues. An incomplete or inaccurate bibliography is provided. Arguments are only tangentially supported by research. Arguments incorporate research, but often include or rely upon personal opinion without appropriate support. Sources are used inappropriately at times.

    0 points

    Appropriate sources are not used or are lacking entirely. Arguments are not supported by research. Opposing viewpoints are dismissed or ignored. Bibliography is incomplete or missing.

    Total

    /125

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