Management Interviews 

Interview two persons in a nursing leadership/management role, such as a Charge Nurse/Team Leader, Head Nurse/Manager, Director of Nursing, or Chief Nursing Officer.  Select one leader that has been in the role less than two years and the other that has at least two years of leadership or management experience. Compare and contrast the findings from the two interviews with the best practices identified in the literature. Then reflect on your own perceptions of the roles.   For example, would you see either as a career goal for yourself?  Why or why not?

In your interviews, ask each person the following questions:

• What are the qualifications for your management position?
• What type of training did you receive for this position?
• Describe a challenge you have had related to decision making, staffing, conflict or discrimination.  How did you overcome it? 
• Describe specific methods you utilize to build an effective health care team.
• What skills are there to master to support your performance in your role?

Support your discussion and opinions with facts, relevant examples from personal nursing practice.

All submissions must have a minimum of two scholarly references to support your work. 

Examples of work to show mastery:

• 3-4 page paper – APA format

Managementand Leadership – Management Interviews

Description: Demonstrate leadership and communication skills to effectively implement patient
safety and quality improvement initiatives within the context of the interprofessional team.

Component: Essential II

Area
Gold

Mastery
Silver

Acceptable
Bronze

Developing
Unacceptable

Qualifications Details the
qualifications for a
management
position.

Describes the
qualifications for a
management
position.

Lists the
qualifications for a
management
position.

Does not
include the
qualifications

Background and
Training

Details the
background and
training that is
needed to prepare
a nurse to
transition to a
management role.

Describes the
background and
training that is
needed to prepare
a nurse to
transition to a
management role.

Lists the
background and
training that is
needed to prepare
a nurse to
transition to a
management role.

Does not
include
background
and training

Challenges Details challenges
to the role related
to decision
making, staffing,
conflict or
discrimination and
how an individual
can approach to
overcome road
blocks.

Describes
challenges to the
role related to
decision making,
staffing, conflict or
discrimination and
how an individual
can approach to
ove1rcome road
blocks.

Lists challenges to
the role related to
decision making,
staffing, conflict or
discrimination and
how an individual
can approach to
overcome road
blocks.

Does not
include
challenges

Methods Details methods
utilized to build an
effective health
care team

Describes methods
utilized to build an
effective health
care team

Lists methods
utilized to build an
effective health
care team

Does not
include
methods
utilized to
build an
effective
health care
team

Skills Details the skills
that a more
experienced nurse
needs to master.

Describes the skills
that a more
experienced nurse
needs to master.

Lists the skills that
a more
experienced nurse
needs to master.

Does not
include
discussion of
skills

Supports
Opinions/
Perceptions

Fully supports
opinions/
perceptions of the
roles of the
manager you
interviewed.

Describes
opinions/
perceptions of the
roles of the
manager you
interviewed.

Lists opinions/
perceptions of the
roles of the
manager you
interviewed.

Does not
include
discussion of
opinions/perc
eptions

Evaluates Evaluates the
exercise and
judges whether
this is a role to
which you would
aspire.

Describes the
exercise and/or
judges whether
this is a role to
which you would
aspire.

Reflects on the
exercise and
whether this is a
role to which you
would aspire.

Does not
evaluate the
exercise