Instructions

Communication Audit Project – HRMN 302

CONNECTIONS

Core competencies:

Analytic Inquiry

Use of Information Resources

This assignment allows you to demonstrate mastery of the course outcomes :

Apply communication theories to organizational communication challenges

Analyze and assess the communication dynamics of an organization to conduct a

communication audit

SHRM Competency:

Consultation – The ability to provide guidance to organizational stakeholders.

PROBLEM

All organizations have communication challenges. How do you identify  and address these issues as a HR professional or consultant? How can  your organization overcome this challenge and improve the communication  flow?

In this project, you will use a diagnostic tool called a communication audit in order to assess organizational communication within an organization of your choice.

STEPS

1. Administer the communication audit survey in  your organization. In order to obtain valid results, you want to survey  between 15-20 people. You may print out the survey and distribute it in  person for completion, or you may administer it online, for example,  using Survey Monkey or Google Forms.  The survey includes questions that tap into five different areas of  organizational communication: (1) Receiving information from others, (2)  Sending information to others, (3) Sources of information, (4)  Timeliness of information, and (5) Channels of communication. Within  these five areas of organizational communication, identify one major  area of concern to address based on the responses from the survey.
2. You will then analyze and synthesize the results of the data obtained from your audit effort and create your Audit Report using the format below. 
3. Based on the communication audit identify one critical communication  challenge that needs to be addressed within your organization. Research  the scholarly literature for recommendations about how the organization  can address this issue.
4. Participate in the discussions by reflecting on your work and sharing feedback with others in the class.
5. Create and deliver a presentation that provides the results of your  audit with suggestions for improvement based on the data obtained from  the audit and the literature on organizational communication.

FORMAT

Audit Report:

Present an introduction that describes your research methodology and  provides details of the survey administration, response rate, and  characteristics of the survey population.

Develop a professionally-written narrative in which you describe the  data using appropriate tables, charts, and graphs. Include a detailed  analysis followed by a summary of your findings, using the example in  the “Collecting and Analyzing Data” file below. Identify the top  communication challenge from your survey, and present your  recommendations to strengthen this communication challenge, based on the  scholarly literature. In the appendix, present the survey questions and  the responses for each question.

Presentation:

Your presentation should be professional and creative. Adding audio  and/or visual elements on the slides is highly recommended. Text should  be the proper size for viewing during a presentation. Your presentation  will need title and citation slides. You must have a minimum of 3  reliable sources in your citations. Use APA format for the in-text  citations you use to support your arguments. Don’t forget to check your  spelling! As a friendly reminder, all words must be yours and your own  typing. You may not copy text directly from a source

You may use presentation software of your choice. Examples include  (but are not limited to): MS Powerpoint, Prezio, Animoto, GoAnimate

PLEASE NOTE: Your presentation software should not  incur any costs. You are responsible for understanding how to use the  software. You will need to submit your work in a format that can be  easily opened by your colleagues and the instructor.

** Be sure to review the rubric for grading criteria before you begin working on and submitting this assignment**