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Slide #
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Scene/Interaction
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Narration
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Slide 1
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Scene 1
Taormina’s Conference Room
(Talking to the student)
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Deborah: Hello!
Last week, all of our activities were focused on determining the best training method to deliver our training program.
We reviewed the traditional training methods and decided to choose the lecture/discussion model as the most appropriate training method. This was based on the two initial variables: cost and time of execution.
We have only three weeks left to conduct this training program. So this was a good short-term strategy. However, we should review other types of training methods to address any long-term training needs.
Besides the traditional training methods, Taormina may want to consider Computer-based training or CBT.
After reviewing CBT, we will proceed to develop and implement our training program.
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2
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Scene 2 / Deborah’s Office
(Talking to the student)
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Deborah: The Computer-based training method, or CBT, refers to any training that occurs through the use of a computer. Such training could be delivered to trainees through e-learning systems such as LANs, CDs, DVDs, intranet, and the Internet.
Some of the advantages of the CBT method are: reduction of the cost of delivering training, more instructional consistency, and easy tracking of trainees’ learning progress.
However, there are some disadvantages, such as the cost of new technology, low interactivity, and the technical limitation of the trainees.
Computer-based training, with its affordability and easy access, is a new medium for learning. Thousands of companies use these systems to instruct new employees.
Now, let’s review each CBT method.
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Slide 3
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Interaction Slide
This will be a tabbed interaction which presents the information to the learners.
CBT
Definition
Programmed Instruction (PI)
Consists of text, graphics, and multimedia enhancements that are stored in memory and connected to one another electronically.
Intelligent Computer-Assisted Instruction (ICAI)
A more advanced form of Programmed Instruction. The ICAI is used to run tutoring aspects of the training and monitor trainee knowledge within a programmed knowledge model.
Intelligent Tutoring System (ITS)
Makes use of artificial intelligence to provide tutoring. The ITS tailors the learning experience based on the trainee’s responses.
Simulations
Provides a representation of a situation and the task to be performed in the situation.
Virtual Reality
An advanced form of computer simulation, placing the trainee in simulated environments that are “virtually” the same as the physical environment.
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Deborah feedback 1: Programmed Instruction, or PI, consists of text, graphics, and multimedia enhancements that are stored in memory and connected to one another electronically.
Deborah feedback 2: Intelligent Computer-Assisted Instruction, or ICAI, is a more advanced form of Programmed Instruction. The ICAI is used to run tutoring aspects of the training and monitor trainee knowledge within a programmed knowledge model.
Deborah feedback 3: Intelligent Tutoring Systems, or ITS, make use of artificial intelligence to provide tutoring. The ITS tailors the learning experience based on the trainee’s responses.
Deborah feedback 4: Simulations provide a representation of a situation and the task to be performed in the situation.
Deborah feedback 5: Virtual Reality is an advanced form of computer simulation, placing the trainee in simulated environments that are virtually the same as the physical environment.
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Slide 4
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Scene 3/ Deborah’s office
(Deborah talking to student)
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Remember, depending on the complexity of the business and its technological structure, these CBT methods may or may not be integrated as part of a learning management system.
A learning management system is a software application that manages the content of the training and records the progress of trainees.
Well! We know that Taormina is not ready for a CBT yet based on time and cost.
But just suppose Taormina was ready to use a CBT method. Based on the training needs analysis you conducted in Week 4, which CBT method do you consider the most appropriate to address Taormina’s training need?
Remember, our need is the lack of communication among co-workers and supervisors. This is a behavior issue.
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Slide 5
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Programmed Instruction: Incorrect! Remember, this method is used to address gaps in knowledge.
Intelligent Computer-assisted Instruction: Incorrect! We are addressing a behavior issue. Taormina’s employees could benefit from a mentor to improve their communication skills, but not from a computerized tutor.
Intelligent Tutoring Systems: Incorrect! This is an artificial intelligence model tailored to conduct trainings that are more theoretical.
Simulations: Correct! You can use a simulation to address Taormina’s training need. Through a simulation, we can expose trainees to situations and ask for their personal reactions. This CBT method stimulates critical thinking and conflict resolutions abilities.
Virtual Reality: Incorrect! Virtual Reality is an environment that can simulate physical presence in locations in real or imagined worlds.
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Deborah feedback 1: Incorrect! Remember, this method is used to address gaps in knowledge.
Deborah feedback 2: Incorrect! We are addressing a behavior issue. Taormina’s employees could benefit from a mentor to improve their communication skills, but not from a computerized tutor.
Deborah feedback 3: Incorrect! This is an artificial intelligence model tailored to conduct trainings that are more theoretical.
Deborah feedback 4: Correct! You can use a simulation to address Taormina’s training need. Through a simulation, we can expose trainees to situations and ask for their personal reactions. This CBT method stimulates critical thinking and conflict resolutions abilities.
Deborah feedback 5: Incorrect! Virtual Reality is an environment that can simulate physical presence in locations in real or imagined worlds.
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Slide 6
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Scene 4
Taormina’s conference room
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Deborah: Well done!
Now that we have finished discussing training methods, it’s time to develop and implement our training.
Developing
our training will entail using the guidelines from the design phase to formulate an instructional strategy. This phase also involves obtaining or creating appropriate materials that are necessary for the training program.
Implementing
our training will involve bringing together all of the previous phases of the training process model.
Our first step is to formulate an instructional strategy.
Instructional strategy is a listing of all the elements of the training program. This includes the individual modules, their organization, timing, methods, trainers, and material to be used.
Instructional strategy is a written document, often called a training plan.
We should ask Ron to help us in the development of the instructional strategy.
Let’s go to his office.
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Slide 7
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Scene 5/ Ron’s office
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Ron: Hi Deborah!
Deborah: Hi Ron! We are already developing the training plan and we would like your input here.
We need to determine where to conduct the training and the training material. Also, we need to determine the equipment and furniture setup needed to conduct our training program.
Ron: It sounds like we are almost ready to launch the training!
Deborah: Yes, Ron. We are almost done! Remember, we have only three weeks to go.
Ron: That’s good news! So what’s next?
Deborah: We decided that my training specialist would be the trainer for this training program. My training specialist has the skills and knowledge that we require.
What we need to decide is the logistics such as the training modules, the agenda of the training, and the training room.
Ron: Okay. Let’s invite Alex and together we can outline the components of the training plan.
Deborah: Great idea!
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Slide 8
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Scene 6
Taormina’s Call Center
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Alex: Hi there! Ron told me about your progress. I have few ideas about the schedule. We could conduct the training in a one-day session.
And… we can use Taormina’s conference room to conduct the training. There are enough seats, and we could rearrange them as we need.
Deborah: Great suggestions, Alex!
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Slide 9
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Scene 7
Deborah’s Office
(speaking to the student)
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Deborah: The last topic I would like to cover with you today is the Experiential Learning Model. This model provides implementation ideas for your training structure.
Using the Experiential Learning Model, you would incorporate exercises or games into your training program.
Let’s take a closer look at this model.
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Slide 10
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Interaction Slide
This will be an interaction that presents the Experiential Learning Model as it is presented in the textbook. Students will select each step and learn about it in detail.
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Slide 11
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Scene 8
Deborah’s Office
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Deborah: Great job!
Today, we reviewed the Computer-based training methods. These methods are excellent in terms of time and consistency of the training. However, we know that the CBT methods could be expensive and require a specific technological infrastructure.
Even though we cannot use any of the training methods reviewed today, we concluded that simulations could be the most appropriate method to address Taormina’s training need. Taormina will want to consider simulations as a future training method.
In addition, we covered the development and implementation of our training program. We reviewed the components of an instructional strategy or training plan. We also considered the use of the Experiential Learning Model.
Please participate in discussions about the topics we covered today, as well as completing relevant e-Activities.
See you soon!
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