Discuss how you should divide and/or categorize your project scope (tasks listed in your GANTT chart) into phases. 

CASE STUDIES ANALYSIS( IT PROJECT MANAGEMENT)

BUS 691

Professor: Dr. Sanaz Tehrani 

Ahobila Pavana LNR Prasad Pujari

Introduction
Information Technology Project Management is an organized process
Successful IT project of Cox communication
RAM matrix, RACI matrix and Resource leveling

Source:
https://www.smartsheet.com/content-center/best-practices/project-management/project-management-guide/project-management-IT

Information Technology Project Management is an organized process related to management of organizational plan and accountability for achieving goals related to information technology. The current task is aimed to analyze the business case related to a successful IT project of Cox communication. Therefore, current values, RAM matrix, RACI matrix and Resource leveling will be presented in detail.
2

Project Overview
Dysfunctional wireless system
Launched smart home automation products and services (Cox.com, 2020).
Improve quality of life and to enhance home convenience, the latest range of services has been offered to the customers.

Source:
https://dzone.com/articles/home-automation-using-iot

Application of technological innovation is very imperative in the current business atmosphere. It has been noted that Cox communication has been facing issues linked with the dysfunctional wireless system. In order to regain market position and to earn more customers, the respective organization has launched smart home automation products and services. In order to improve the quality of life and to enhance home convenience, the latest range of services has been offered to the customers.
3

Project Overview cont
‘Homelife’ is the service offered by Cox communication to the residential customers.
Energy lighting, safety, automation and home monitoring.
Motion sensing, control, lighting and alert systems

Source: https://www.cox.com/residential/home.html

‘Homelife’ is the service offered by Cox communication to the customers. Key aim of the project was providing smarter and safer homes to the customers. ‘Homelife’ offers district services such as energy lighting, safety, automation and home monitoring. Therefore, motion sensing, control, lighting and alert systems are the key services offered under the in-house service named ‘Homelife’. Apart from having significant application of information technology in the automation process, the respective organization effectively applied information technology in vendor-relationship-management process.
4

Scope
Newly innovated technology in service provision
Cox communication will be proficient to provide better networking service
Organization can satisfy its customers more than previous

Problem Statement
Advancement in technology is a mandatory
Cox communication failed in improving the digitalized services
New companies entered the IT market like dish, verizon and cricket wireless

Goals & Deliverables
Key deliverables of the project is to provide better solutions, which are effective for efficient checking and controlling of home in absence.
The warehouse management will be improved and logistics will become more efficient
A beautification will be done regarding screening gate and extension in domain
Constructing renovation regarding the technology

RAM Stakeholder Roles
RAM describes active participation of different roles in the project processes
Traditional variations is PARIS (Meredith, Mantel Jr, & Shafer, 2017)
Establish a relationship between the roles and the items of a project(Brewer & Dittman, 2018)

Source: http://www.free-management-ebooks.com/dldtem/dltmpm-ram.htm

RAM is a matrix-oriented chart that is responsible for providing team members and the entire work processes. RAM describes active participation of different roles in the project processes, which are focused on finishing the project deliverables within time. There are different variations of RAM matrix. One of the traditional variations is PARIS. The early version of RAM matrix is identified as participant (P), Accountable (A), Review Required (R) Input required (I) and Sign Off required (S). In order to establish a relationship between the roles and the items of a project a RAM matrix has been developed, that shows the effective relationship between the stakeholders and project tasks.
8

RAM Stakeholder Roles Cont
Project goal was to deliver smarter and safer homes to the customers
Project manager, IT/localization engineer, maintenance technician, device manufacturers and end users.
Resource planning, designing, testing and deploying

Stakeholders are a group of essential members associated with projects having keen interest in the project. In the current case, the project goal was to deliver smarter and safer homes to the customers. Therefore, stakeholders of the IT project management are identified as project manager, IT/localization engineer, maintenance technician, device manufacturers and end users. In addition to this, tasks oriented with the home automation project were resource planning, designing, testing and deploying. Therefore, utilizing the RAM matrix, link between roles and responsibilities of stakeholders and the project tasks are depicted clearly. It has been noted that, project manager is accountable and responsible for the majority of the project tasks
9

RACI Chart

RACI chart is represented as matrix
Responsible (R), accountable (A), Consulted (C) and Informed (I)
Shows the relationship between the tasks of the project and the respective roles

Source:
http://itsmtransition.com/2014/07/basic-raci-chart/

RACI chart is represented as matrix that is responsible for all the activities related to decision-making process. Decision-making authorities are responsible for undertaking certain activities that are set against the roles and responsibilities of the teams or stakeholders. It has been noted that, based on the activities, different roles and responsibilities can be assigned by the decision making authorities. RACI is the acronym of respective roles such as Responsible (R), accountable (A), Consulted (C) and Informed (I). In other words, the RACI chart is beneficial in terms of clearly identifying the designated roles and responsibilities of different stakeholders within a project. In this case, the RACI matrix shows the relationship between the tasks of the project and the respective roles of the teams.
10

RACI Chart Cont.

Project manager and IT engineer form team A
Team B is formed by IT engineer and technician.
Team C is formed by device manufacturer and technician
team D is formed by device manufacturers and end users
Team E is selected by technician and end users

In the case of a home automation project named ‘Homelife’, the stakeholders are assigned roles related to responsibilities and roles within an IT project. In this case, the teams are formed by grouping certain stakeholders. Project manager and IT engineer form team A. Team B is formed by IT engineer and technician, team C is formed by device manufacturer and technician. On the other hand, team D is formed by device manufacturers and end users and team E is selected by technician and end users. Based on the roles, which stakeholders are playing, the responsibilities are assigned by the decision-making authorities of the IT project. It has been noted that, the majority of the responsibilities are assigned to team A and team B
11

Resource Levelling
Resource leveling is an essential part of PMBOK Guide of project management
Technique, where initiation date and finishing date are modified.
The resource leveling techniques are applied based on the identified resources

Source: https://www.youtube.com/watch?v=dAFbfx6B3Yc

Resource leveling is an essential part of PMBOK Guide of project management. It has been noted that, a technique, where initiation date and finishing date are modified is termed as resource leveling. . The adjustments are made depending on the resource related constraints, having a common aim of balancing resource demands within availability of supply. Hence, the key aim of the resource leveling technique is mitigating the issues that have been raised due to over allocation . In order to use the maximum potential of the resources, project managers are required to utilize the resource leveling technique effectively. In this case, the resource leveling techniques are applied based on the identified resources, project tasks and the scheduled period.
12

Project was completed within 11.42 weeks
Project manager has employed 5 workers
Tasks and the resources are managed based on the weeks (Kasemsap, 2018).
Resource Levelling Cont.

In this IT project, the tasks and stakeholders have been identified. It has been noted that, human and technical resources are the key resources associated with the project. In order to complete the project, the respective project manager has employed 5 workers. In addition to this, the project was completed within 11.42 weeks. Therefore, the resource leveling has been developed based on the identified resources and the weeks used to complete the project. In addition to this, there were four tasks required to complete the project. Hence, the tasks and the resources are managed based on the weeks used and is presented in graphical form. It has been noted that, designing and testing phases took longer time to complete than other tasks
13

Risk Management
Identification of risks: The main risk of that company is improving the technologies for providing services, which are more efficient to its customers. Apart from that, the Cox communication will also be vulnerable to its existing competitors.
Analyzing risk: This risk can reduce the market demand of Cox Communication, which will decrease the sustainability level.

Risk Management Contd..
Evaluate the types of risks: This risk was considered as highly affect able to the company’s future performance and market position.
Ways to resolve: In order to resolve those risks, Cox communication will need to improve their business policies and strategies. Besides that, a proper analysis is required for implementing the innovative technology.
Monitor and review: A proper observation is required to be provided on every activity according to the plan of new business analysis.

CPM and Gantt Chart
Reflect the channelization of respective projects
Assist the project leaders in implementing the advance approaches
Advance approaches regarding IT infrastructure, based upon the requirements

Current Values
Values are normally referred to as earned value of project management
Planned value, actual cost and earned value
The actual cost was $25, 00000

Source:
https://www.cebglobal.com/information-technology/project-manager-skills.html/

Current values in project management are significant parts. The values are normally referred to as earned value of project management. In this case, the current values are related to IT project management. Therefore, earned values are based on ‘Homelife’ services offered by the Cox Communications. Earned value management elements are the planned value, actual cost and earned value. In addition to this, Budget at completion, actual cost, cost variance and schedule variance are important. Moreover, schedule performance index, cost performance index, estimate to complete, estimate at completion and variance at completion are equally significant values in project management approach. In this case, the actual cost was $25, 00000. In addition to this, the duration of the project was 11.42 weeks.
17

Current Values Cont

Planned value was (9/11.42*28550) or $22550
Earned value was (completed percentage*28550) or $1855750
Cost variance was (1855750-2500000) or $644250

Every week, the target was 500 units. The charge per week was $5. Therefore, Budget cost in each week was (500*$5) or $2500 per week. Duration of the project was 11.42 weeks. Therefore, budget at completion was (2500*11.42) or $28550.
In this case, the elapsed duration was 9 weeks.
Therefore, planned value was (9/11.42*28550) or $22550
The completed percentage was 65%
Respective earned value was (completed percentage*28550) or $1855750
Actual cost was $2500000.
Cost variance was (1855750-2500000) or $644250
Schedule variance was (1855750-22550) or $1833200
Cost performance index was (1855750/2500000) or 0.74
Schedule performance index was (1855750/22550) or 82.29
Estimated cost in completion was (28550/.74) or $38581.08
Estimated cost to be completed was (38581.08- 2500000) or $2461419
Variance at completion was (28550-38581.08) or $10031.08
18

Risks Involved
Technology Upgrades timely.
Thick competition.
Enhance customer experience and customer service.
Vendors

Conclusion
RAM matrix and RACI matrix are developed
The project was completed within 80 days or 11.12 weeks
Stakeholders play an important role in every project
Source: https://
https://www.softwareadvice.com/resources/social-collaboration-tools/

 RAM matrix and RACI matrix are developed. The IT project duration and stakeholders are identified. Based on the values, significant elements of earned value management have been calculated. The stakeholders play an important role in every project, based on the roles of the stakeholders; the decision maker authorities assign responsibilities. The project was completed within 80 days or 11.12 weeks. The stakeholder roles and relation of stakeholders and project tasks are identified.
20

Reference List
Books
Brewer, J. L., & Dittman, K. C. (2018). Methods of IT project management. West Lafayette: Purdue University Press.
Meredith, J. R., Mantel Jr, S. J., & Shafer, S. M. (2017). Project management: a managerial approach. New Jersey: John Wiley & Sons.
Journals
Gunge, V. S., & Yalagi, P. S. (2016). Smart home automation: a literature review. International Journal of Computer Applications, 975, 8887.
Kafle, K., Moran, K., Manandhar, S., Nadkarni, A., & Poshyvanyk, D. (2019, March). A Study of Data Store-based Home Automation. In Proceedings of the Ninth ACM Conference on Data and Application Security and Privacy (pp. 73-84).
Kasemsap, K. (2018). The roles of information technology and knowledge management in project management metrics. In Global Business Expansion: Concepts, Methodologies, Tools, and Applications (pp. 1191-1221). IGI Global.
Websites
Cox.com (2020) Let’s customize your experience, Retrieved from: https://www.cox.com/residential/home.html on 15th February, 2020

MASTER IN BUSINESS ADMINISTRATION PROGRAM

BUS/ITM 692
Information Technology Project Management 2

Capstone B

Hybrid

Syllabus

BUS 692 Hybrid Syllabus

 

 
 
 
 

Table of Contents

Westcliff University Mission Statements 3

Welcome to IT Project Management Capstone B – BUS 692 4

Course Description 6

Course Learning Outcomes (CLOs) Linked to Program Outcomes 7

CLA Linking Table 8

Detailed Description of Each Grading Criteria: 9

Rubrics 12

Detailed Course Outline 18

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Westcliff University Mission Statements

Westcliff University

Westcliff University’s mission is to educate, inspire, and empower students from around the world to
acquire the competencies to excel personally and professionally through innovative, high-quality
distance and campus programs.

College of Business Mission Statement

Westcliff University’s College of Business mission is to deliver a high-quality business education that
can improve the lives of students, personally and professionally. The College’s teaching philosophy is to
vitalize business concepts by offering a curriculum in a pragmatic and relevant framework. Through the
use of innovative teaching methods, students are enabled to enhance their business acumen in an ethical
and socially responsible way.

MBA Program Mission Statement

Westcliff University’s mission for the Master of Business Administration program is to offer a broad
spectrum of core concepts in ancillary fields of business that prepare students to lead people and
projects. ​in an innovative and creative environment, the program enables students to develop and
implement business strategic initiatives in.​ an ethical and professional manner.

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Course Description

COURSE NAME IT Project Management Capstone B
CODE BUS 692
UNITS 3
LENGTH OF CLASS 8 weeks
COURSE DESCRIPTION The capstone course in Information Technology Project Management

is presented in two (2) parts. The capstone course is designed in
conjunction with a sponsor (client) that the students work with in the
implementation and management of an IT project. This course is the
first part of the capstone for Information Technology Project
Management. Student(s) will investigate the process of project
management as it relates to Information Technology. Foundations in
project scope, time (scheduling), and budget will be investigated.
Milestones in organizing, identifying, initiating, and planning the IT
project will be deliverables in this course. The instructor serves as a
conduit for information and guidance pertaining to data acquisition
from the client, and on how to complete milestones.

REQUIRED TEXT Schwalbe, K. (2016). ​Information technology project management
(9​th​ ed.). Cengage Learning
Print ISBN: 9781337101356, 1337101354
eText ISBN: 9781337515856, 133751585X

METHOD OF
INSTRUCTION

The course is conducted in a hybrid modality. Students interact with
each other and with the faculty in a classroom setting and in an
online learning system. Learning will be facilitated through
lecture-discussions, presentations, cooperative learning, and case
studies.

SCOPE Student outcomes are measured through professional individual
assignments, discussion postings, comprehensive learning
assessments, and class participation. This ensures that the scope of
this course will be a closed cycle.

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Course Learning Outcomes (CLOs) Linked to Program Outcomes

Learning outcomes are statements that describe significant and essential learning that learners have
achieved, and can reliably demonstrate at the end of the course. Learning outcomes identify what the
learner will know and be able to do by the end of a course – the essential and enduring knowledge,
abilities (skills) and attitudes (values, dispositions) that constitute the integrated learning needed by a
graduate of this course. The learning outcomes for this course summarize what you can expect to learn,
and how this course is tied directly to the educational outcomes of your MBA degree.

Course Learning Outcomes (CLOs)
MBA

Program
Outcomes

(K)
Knowledge

(S) Skill
(A) Attitude

1. Apply principles of project management to solve complex
information technology problems using appropriate software
solutions.

1, 4, 6 K S

2. Construct and deliver a written plan that integrates information
technology solutions with sound project management theories.

2, 3, 6 S A

3. Employ critical thinking skills and techniques to deliver a plan that
mitigates risk while preserving the potential for profitability.

1, 6, 8 K S A

4. Present a coherent and well-structured project management plan to
stakeholders.

2, 6, 8 S A

5. Leverage IT project management software solutions to ensure
ethical practices are followed and security is prioritized for involved
stakeholders.

4, 7 K A

6. Consider and employ a global perspective to the formulation and
management of projects in the IT sphere.

1, 5 S A

7. Create innovative processes for the implementation of the IT project
that help deliver an organized, scalable, and controllable process.

1, 6, 9 K S A

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CLA Linking Table

Comprehensive Learning Assessments (CLAs), Professional Assessments (PAs) and Discussion
Questions (DQs) directly measure Course Learning Outcomes and indirectly measure MBA Program
Outcomes. The following table shows how all those are linked together

Comprehensive Learning
Assessments (CLAs)

Course Learning Outcomes
(CLOs)

MBA Program Outcomes

CLA1 (Week 4)
1, 2, 3 1, 2, 3, 4, 6, 8

CLA2 (Week 8)
1, 2, 3, 4, 5, 6, 7 1, 2, 3, 4, 5, 6, 7, 8, 9

PA Linking Table

Professional Assessments (CLAs) Course Learning Outcomes (CLOs)
MBA Program Outcomes

PA1 (Week 2)
1, 2, 3 1, 2, 3, 4, 6, 8

PA2 (Week 6)
1, 2, 3 1, 2, 3, 4, 6, 8

DQ Linking Table

Discussion Questions (DQs) Course Learning Outcomes (CLOs)
MBA Program Outcomes

DQ1 (Week 1) 1, 2 1, 2, 3, 4, 6
DQ2 (Week 2) 1, 3 1, 4, 6, 8
DQ3 (Week 3) 1, 3 1, 4, 6, 8
DQ4 (Week 4) 1, 3 1, 4, 6, 8
DQ5 (Week 5) 1, 3, 4, 5 1, 2, 4, 6, 7, 8
DQ6 (Week 6) 1, 3 1, 4, 6, 8
DQ7 (Week 7) 1, 3, 7 1, 4, 6, 8, 9

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Detailed Description of Each Grading Criteria:

What are Grading Rubrics (Metrics)?

Westcliff University makes use of Grading Rubrics for scoring of grades in many assignments. Grading

or scoring rubrics are used as a tool used to delineate criteria and expectations pertaining to
assignments and to establish an objective consistency in grading. Typically, rubrics are divided into
components so as to allow for a more direct and precise measurement and interpretation of
assignments. Hence, rubrics are designed to provide guidelines for grading assignments and
represents a systematic appraisal of student-work only from this perspective. The final grading of all
assignments will have a subjective component that typically includes the instructor’s interpretations,
judgments, and any policies pertaining to assignments.

A. Grading Criteria for Class Participation and Attendance

For students participating in a Hybrid course, students will receive two weekly Participation grades:

(1) On-Campus Class Session Discussion​:

Students are expected to attend their On-Campus Class Session (OCS) each week. Preparation for class
involves reading the materials and working through, in some detail, the case preparation for class in
advance. By preparing these questions, students will get the most learning out of the class. While in
class, more participation will lead to increases in the quality and rigor not only of the class but of
other student’s learning modalities as well. Westcliff University provides an open forum
environment. There is no limit on the discussion in which you may involve yourself.

(2) Online Discussion Board Discussions

Each week, students will be assigned 1-3 Discussion Questions. For each Discussion Question, students
must post an answer in the Discussion Board on their course Global Academic Portal (GAP) by the
assigned deadline each week. Students must then post a Peer Response for each Discussion Question
by the deadline that same week. The GAP can be accessed online at gap.westcliff.edu.

You are expected to answer each discussion question critically by using your textbook, LIRN-based
research, and the Internet and actively participate in class. All discussion responses should be at least
one (1) paragraph in length with significant, rigorous content. Your response should reflect your
ability to conduct research and should include citations. You should also present your analysis and
back it up with specific examples. Responses to other learners’ analyses should add substance,
request clarification, provide a different perspective, or challenge the assertions made by providing
real or hypothetical scenarios that the original analysis does not adequately address. It is also good
practice to provide normal, supportive comments. Everyone appreciates this feedback. Remember,
the purpose of course discussions is to ​stimulate academic debate​.

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At the graduate-level, discussion questions can be based on any one (or combination) of the following
resources:

● Textbook, current and previous chapter(s)
● Other readings
● Research (journals, periodicals, and other electronic resources)
● Lecture

The University makes a concerted effort to promote a variety of discussion questions that related to the
current course and/or its content as it relates to the field in business in general.

In assigning grades to class discussion, faculty will focus primarily on the quality of your input;
however, it usually takes at least some quantity of participation for us to make that evaluation.

Good case discussions take the group farther than any one individual or study group can go on their
own. However, it takes at least a certain quantity of participation to make that evaluation. Instructors
will develop grades and scores based on the ​quantity and quality of your contributions​.

In general, the instructors’ criteria are:
1. Are points made relevant to the discussion?
2. Do they go beyond a mere recitation of case facts, and are implications clearly drawn?
3. Is there evidence of analysis rather than expression of opinion?
4. Are comments linked to those of others?
5. Did the contribution further the class’ understanding of issues?

Students who neglect to submit their Class Participation responses (either answers to discussion

questions or responses to classmates/faculty) by the stated weekly deadlines will be deducted up to
15% of the online participation points possible for that week. Discussion Boards close on Sunday of
each week at 11:59 p.m. at which time students are no longer able to post responses and receive no
credit for missed posts. Technological issues are not considered valid grounds for late assignment
submission. Students are responsible for printing their own assignments, when necessary. Unless an
“Incomplete” grade has been granted, assignments submitted after the last day of class will not be
accepted.

B. Grading Criteria for Professional Assignments:

In Weeks 2 and 6 students will write a 2-3 page paper in response to a case study or similar assignment
provided by your professor. Student answers are to be clear, well-organized, and specific. Provide a
concise, cogent argument and include details to support your response.

Please refer to ​Expectations of Student Assignments​ and the ​Formatting Requirements for Written
Assignments​ on page 10 of the University Policies for a detailing of specific expectations for how to
format and write your paper. Additionally, you may refer to the PA and CLA Grading Rubric found
on page 12 of the syllabus.

C. Grading Criteria for exams

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In Week 7 you will have a exam. exams will cover the chapters assigned and discussed during the
previous week(s). Your access to the exam begins on Monday and closes on Sunday at midnight.
All exams are strictly closed book.

Some exams will be chosen for proctoring. Please see the Proctored Examination Policy on page 11 of
the University Policies.

Grading Criteria for Comprehensive Learning Assessments (CLAs):

CLAs are comprehensive assignments that provide evidence of how well students have mastered the
course content and test the students on all the Course Learning Outcomes. CLAs measure student
achievement of CLOs in a way that goes beyond rote memorization and gauges true understanding
and mastery of course content. CLAs can include assignments such as case study analyses, research
papers, and/or student presentations. The answers provided to graduate level CLA’s must
demonstrate a broad view of organizational performance factors from the general management
perspective that demonstrate concepts pertaining to effective leadership and management in the 21​st
century globalized business economy. One of the grading criteria requirements is that answers
provided exhibit skills that promote and integrate program outcomes and should include
decision-making, strategic management, creativity and innovation, leadership, problem-solving and
real-time business application. Answers must also demonstrate the student’s ability to research and
demonstrate a graduate writing level.

D. Comprehensive Learning Assessment (CLA 1)
In Week 4 students are to write a 4-6 page minimum APA formatted paper in response to a case study or

similar assignment provided by the professor. Students must reference at least six (6) peer-reviewed
sources beyond the course materials. Students’ answers are to be clear, well-organized, and specific.
Provide a concise, cogent argument and include details to support your response. ​CLA 1​ focuses on
assessing course foundations and the student’s ability to define and understand its main concepts.

Please refer to ​Expectations of Student Assignments​ and the ​Formatting Requirements for Written
Assignments​ on page 10 of the University Policies for a detailing of specific expectations for how to
format and write your paper. Additionally, you may refer to the PA and CLA Grading Rubric found
on page 12 of the syllabus..

E. Comprehensive Learning Assessment (CLA 2)

Written Paper Criteria:
In Week 8 students complete CLA2, which is the logical culmination of the course. Your CLA2

submission (cumulative report) should be a minimum of 4-6 pages in length. The CLA assignments
encompass the learning outcomes for this course and are designed to demonstrate what has been
learning or achieved by the student.​ CLA 2​ measures the student’s competency and mastery of the
course concepts, particularly the application of those concepts.

Please refer to ​Expectations of Student Assignments​ and the ​Formatting Requirements for Written
Assignments​ on page 10 of the University Policies for a detailing of specific expectations for how to
format and write your paper. Additionally, you may refer to the PA and CLA Grading Rubric found
on page 13 of the syllabus..

F. Comprehensive Learning Assessment (CLA 2) Presentation
CLA2 Presentation Criteria:

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In addition to your CLA2 report, please prepare a professional PowerPoint presentation summarizing

your findings for CLA2. The presentation will consist of your major findings, analysis, and
recommendations in a concise presentation of 15 slides (minimum). You should use content from
your CLA2 report as material for your PowerPoint presentation. In addition, you should include
learning outcomes from all your major assignments. This would include PA1, CLA1, PA2, and of
course, CLA2 (unless otherwise specified by your Professor). An agenda, executive summary, and
references slides should also be included. Please keep in mind that the university is moving towards
a more digital footprint for our students. This means that your final CLA2 presentation may be
recorded, so that you may include it in your “e-portfolio” (graduating students should have all of
their CLA2 presentations on a flash-drive, in addition to student biography, resume, interests, and so
forth). Students will present their PowerPoint during the last week of class in either the On-Campus
Class Session or the online Virtual Class Session, as determined by the professor. Presentations
should not exceed 15 minutes.

Each CLA2 and presentation will become a part of the student’s digital portfolio. Upon completion of

the program, the student’s digital portfolio will demonstrate the student’s mastery of the course and
program learning outcomes.

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Rubrics

GRADING METRICS FOR WEEKLY ONLINE DISCUSSION
Exemplary Proficient Needs Progress Unsatisfactory

Points 30 27 24 21 18 15 12 9 6 3 0 Weight of Grade

Answering
Discussion

Questions

Student answers or responds

to all questions completely,

demonstrating knowledge

and

understanding of key

concepts, ability to think

critically, and has included

original examples in his/her

response. It is required that

the textbook and/or scholarly

research be included to justify

and/or solidify any argument

or reasoning.

Student answers or

responds to all discussion

questions, but lacks some

demonstration of

understanding of key

concepts, or ability to think

critically, or does not

include examples and/or

textbook or scholarly

research.

Student answers or responds

to at least one, but not all

discussion questions, and/or

lacks some demonstration of

understanding of key
concepts, or ability to think

critically, or does not include

examples.

Student fails to answer or

respond to discussion

questions assigned and/or

does not demonstrate an

understanding of key
concepts, or ability to think
critically, or does not include
examples.

30%

Points 30 27 24 21 18 15 12 9 6 3 0

Response to

Peers

Student’s responses are well

conceived, offering insight

and original examples.

Student incorporates or

builds off of the ideas of

others and provides an

analysis of concepts

discussed.

Student responds to

classmates’ postings but a

few

responses are not well

conceived, or do not offer

insight, or original

examples. Student might

not incorporate or build off

of

the ideas of others in a

meaningful way and may

lack analysis.

Student responds to

classmates’ postings, but

does not meet the minimum

number of responses

required, and some

responses are not well
conceived, or do not offer

insight, or original examples.

Student might not

incorporate or build off of

the ideas of others in a

meaningful way.

Student neglects to respond

to classmates’ postings or

responses are not well

conceived, do not offer

insight, or original examples.

Student does not

incorporate or build off of

the ideas of others.

30%

Points 25 22.5 20 17.5 15 12.5 10 7.5 5 2.5 0

Preparation

Student brings in outside

examples and is able to

examine a problem or

situation from a variety of

perspectives.

Student demonstrates an

understanding of key

concepts, but offers only

some analysis or original

thought.

Student responds to

questions and postings with

verbiage copied directly

from textbook, rather than

in their own words.

Student fails to

demonstrate knowledge or

understanding of the

assigned reading.

25%

Points 15 13.5 12 10.5 9 7.5 6 4.5 3 1.5 0

Accountability Student posts answers and
responses on time.

Student is late in posting

and/or responding to

postings, but has a viable

excuse and has notified the

professor in advance.

Student is late posting either

answers or responses.
Student fails to post answers

and responses on time. 15%

Total Possible 100%

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BUS 692 Hybrid Syllabus 
 
 
 
 

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BUS 692 Hybrid Syllabus 
 
 
 
 

Rubric – Class Participation
Score Criteria

90- 10

0

●On time to/from:
● Arrives for class on time
● Returns from break(s) on time
● Stays for the full duration of class time

●Active and substantive contributions to the class discussion
●Respects others

● Cellular phones may not be used in-class, unless used for a class activity
●Comes prepared for class by bringing:

● Textbook or required materials
● Notebook and pen/pencil, or
● Laptop computer, or
● Both notebook and pen/pencil and laptop computer

●Asks thoughtful questions

75-89

●On time to/from:
● Arrives ​up to​ ​10​ minutes late to class
● Returns from break(s) ​up to 10​ minutes late
● Leaves ​up to​ ​10​ minutes early

●Contributes to the class discussion somewhat actively and substantively
● Respects others

o Cellular phones may not be used in-class, unless used for a class activity
●Comes prepared for class by bringing:

● Textbook or required materials
● Notebook and pen/pencil, or
● Laptop computer, or
● Both notebook and pen/pencil and laptop computer

50-74

●On time to/from:
● More than 10​ minutes late to class
● Returns from break(s) ​more than 10​ minutes late
● Leaves ​more than 10​ minutes before the end of class

●Does not actively contribute to the class
●Not attentive to the lesson, easily distracted
●Sometimes follows classroom rules OR disrespects faculty and/or other students at times
●Not prepared for class

● Has neither a notebook and pen/pencil, and/or laptop computer

25-49

●On time to/from:
● Arrives ​more than 30​ minutes late to class
● Returns from break(s) ​more than 30​ minutes late
● Leaves ​30 minutes​ or earlier before the end of class

●Does not contribute to the class discussion
●Not attentive to the lesson, easily distracted

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BUS 692 Hybrid Syllabus 
 
 
 
 

● Is on cell phone or other internet sites during class
●Does not follow classroom rules and/or is not respectful to faculty and/or classmates
● Not prepared for class

o Has neither the textbook or required materials, nor a notebook and pen/pencil, nor a laptop com

0

●Does not attend class or,
● Does not attend ​40 minutes or more​ of class lecture time (excluding any student services and/

o 40 minutes or more may be a combination of minutes missed due to:
▪ Coming late to class
▪ Returning back late from break(s)
▪ Leaving class early

0-100

●​Excused absence​ resulting in submission of a written assignment completed as per professor instructi
Grade given based on quality of work. Faculty will typically grade the assignment ​within 4 days​ o
reserves the right to grade submission at any time during the current session, up to and including th
points

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BUS 692 Hybrid Syllabus 
 
 
 
 

Detailed Course Outline

The following outline provides important assignment details for this course, week-by-week. You are
responsible for all of the assignments given. Please refer to the Detailed Description of Each Grading
Criteria beginning on page 18 of the syllabus for specific information about each assignment.

1. Week 1
Assignments to complete this week:

● Reading:
o Chapter 3: The Project Management Process group
o Chapter 4: Project Integration Management

● Share a short report document that includes your:
o “Project Charter”
o “Project Management Plan”
o “Product Backlog”
o “Gantt Chart”

by Thursday 11:59 p.m.
● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.

Discussion Question 1 – CLO 1, CLO 2

Discuss what you have learned in the previous capstone course about some of the attributes of
Information Technology (IT) projects. What p.m. characteristics are vital and why?

Discussion Question 2 – Applied Concepts (AC) – Week/Course Learning Outcomes

Using your textbook, LIRN-based research, and the Internet, apply the learning outcomes for the
week/course and lecture concepts to one of the following scenarios:
As applied to your current professional career
As applied to enhancing, improving, or advancing your current professional career
As applied to a management, leadership, or any decision-making position
As applied to a current or future entrepreneurial endeavor
OR
Using your textbook, LIRN-based research, and the Internet, apply the learning outcomes for the
week/course and lecture concepts to a business organization that exhibits and demonstrates these
concepts. You should develop a summary of the organization’s strategy and how they use these concepts
to compete.

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BUS 692 Hybrid Syllabus 
 
 
 
 

This is a learning and application exercise designed to give you an opportunity to apply concepts learned
in a pragmatic and meaningful way that will enable you to gain valuable and relevant knowledge in an
effort to augment your skill set and enhance your professional careers.

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BUS 692 Hybrid Syllabus 
 
 
 
 

2. Week 2
Assignments to complete this week:

● Reading:
o Chapter 6: Project Schedule management
o Chapter 7: Project Cost Management

● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.

● Professional Assignment 1 due by Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.

Discussion Question 1 – CLO 1, CLO 3

Discuss how you should divide and/or categorize your project scope (tasks listed in your GANTT chart)
into phases.

Discussion Question 2 – CLO 1, CLO 3

Discuss work performance calculation methods for your works, include sharing which of your project
works has more/less cost than planned by using:

● Earned Value chart
● Burndown chart

In class activity​: ​Research IT problems of various companies from different industries.

Professional Assignment 1 – CLO 1, CLO 2, CLO 3

Using your selected company, develop and construct an APA formatted paper that:

● Explains the following:
o Strategy to compete for the next five (5) years
o In-depth research into the type of IT problem (this information is needed in order to

refine your IT service offerings and/or solution)
o Based on your research, re-examine and adjust your project scope, time, and budget

*Please refer to the ​Grading Criteria for Professional Assignments​ on page 14 of the syllabus for
specific guidelines and expectations.

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BUS 692 Hybrid Syllabus 
 
 
 
 

3. Week 3
Assignments to complete this week:

● Reading:
o Chapter 8: Project Quality Management

● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.

Discussion Question 1 – CLO 1, CLO 3 – Open-Discussion Question Forum (ODQF)

In-class DQ​; What is the ideal place of testing in the Software Development Life Cycle for reaching the
intended quality of your software project?
(Complete this response in the DQ 1 discussion board in GAP and be prepared to defend answer in
class).

Discussion Question 2 – CLO 1, CLO 3

Although your test team completed all required unit tests successfully, what might be the potential
drawbacks of releasing the product by omitting integration tests? Discuss it with respect to gained/lost
time or budget.

Discussion Question 3 – Applied Concepts (AC) – Week/Course Learning Outcomes

Using your textbook, LIRN-based research, and the Internet, apply the learning outcomes for the
week/course and lecture concepts to one of the following scenarios:
As applied to your current professional career
As applied to enhancing, improving, or advancing your current professional career
As applied to a management, leadership, or any decision-making position
As applied to a current or future entrepreneurial endeavor
OR
Using your textbook, LIRN-based research, and the Internet, apply the learning outcomes for the
week/course and lecture concepts to a business organization that exhibits and demonstrates these
concepts. You should develop a summary of the organization’s strategy and how they use these concepts
to compete.

This is a learning and application exercise designed to give you an opportunity to apply concepts learned
in a pragmatic and meaningful way that will enable you to gain valuable and relevant knowledge in an
effort to augment your skill set and enhance your professional careers.

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BUS 692 Hybrid Syllabus 
 
 
 
 

4. Week 4
Assignments to complete this week:

● Reading:
o Chapter 10: Project Communications Management

● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.
● CLA 1 due by Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.

Discussion Question 1 – CLO 1, CLO 3

Discuss the advantages and potential disadvantages of constantly adding more people to a project? Is
that the only solution when the project has fallen behind schedule?

Discussion Question 2 – CLO 1, CLO 3

What are the methods of communication in your Project Management Framework? Do you think that
your project management framework is the correct choice in order to communicate with your project
teams better, why?

CLA 1 Comprehensive Learning Assessment – CLO 1, CLO 2, CLO 3

Conduct a research exploration using the internet and find similar projects to the project you are
managing. Compare your project with your competitors’ similar projects. Prepare a summary that
includes comparing your project with rivals with respect to:

● Strategy objectives
● Outcomes of the projects
● Strengths and weaknesses compared to competitors

*Please refer to the ​Grading Criteria for Comprehensive Learning Assessments (CLAs)​ on page 14
of the syllabus for specific guidelines and expectations.

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BUS 692 Hybrid Syllabus 
 
 
 
 

5. Week 5
Assignments to complete this week:

● Reading:
o Chapter 11: Project Risk Management
o Chapter 12: Project Procurement Management

● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.

Discussion Question 1 – CLO 1, CLO 3

After you prepared the CLA1 Assessment, please indicate what are the positive risks encountered in
your project and the negative risks?

● What will your response be to eliminate the bad effects of negative risks?
● What is the opportunity that can be achieved by positive risks?

Discussion Question 2 – CLO 4, CLO5

Is there any part in your project that can be outsourced? Under what circumstances is the outsourcing
not reasonable even if it may resolve some negative risks?

Discussion Question 3 – CLA 2 Preparation & Course Learning Outcomes

Welcome to week 5 of your course. This discussion question will help you prepare for your CLA 2
paper and final CLA 2 PowerPoint. Read the CLA 2 assignment listed in week 8 of the course. Then,
please provide an outline that itemizes the concepts that you will include in your CLA 2 paper and final
PowerPoint. Please be sure to include concepts learned in the course and any information from your
CLA 1 paper if applicable. Provide some brief details for each item that is outlined. Please keep in mind
that you should have place-holders for material not yet covered in lecture from weeks 6 and 7.

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BUS 692 Hybrid Syllabus 
 
 
 
 

6. Week 6
Assignments to complete this week:

● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.
● Professional Assignment 2 due by Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.
Discussion Question 1 – CLO 1, CLO 3

Discuss the techniques that may be used to increase stakeholder support for the project?

Discussion Question 2 – CLO 1, CLO 3

Discuss how to document, monitor and track the issues that require resolution in your project? What if
there is an issue that happens after the project closed?

Professional Assignment 2 – CLO 1, CLO 2, CLO 3

Prepare and report on which testing types should be applied to the phases of your project:

● Is there any project phase that does not require any type of testing?
● How you can open your project to User Acceptance Testing and when?
● What is the importance of the issues found in Internal Testing in your Quality measure?
● What is the importance of the issues found in User Acceptance Testing in your Quality measure?

This is a learning and application exercise designed to give you an opportunity to apply concepts learned
in a pragmatic and meaningful way that will enable you to gain valuable and relevant knowledge in an
effort to augment your skill set and enhance your professional careers.

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BUS 692 Hybrid Syllabus 
 
 
 
 

7. Week 7
Assignments to complete this week:

● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.
● exam – Opens Monday – Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.

Discussion Question 1 – CLO 1, CLO 3, CLO 7

Discuss the effect of change in regulations to ongoing/finished projects. What is the best way to manage
compliance issues within the time-frame defined by rule-makers?

Discussion Question 2 – Open-Discussion Question Forum (ODQF)

In-Class DQ; Discuss the advantages/disadvantages of open-source IT projects over closed-code IT
projects with respect to quality assurance and customer confidence.
(Complete this response in the DQ 2 discussion board in GAP and be prepared to defend answer in
class).

Exam – Online

The exam can be accessed under Week 7 of your course GAP site. The exam will be open on Monday
and will close on Sunday at 11:59 p.m.. You will have one (1) attempt to complete the exam. Please see
exam Grading Criteria on page 15.

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BUS 692 Hybrid Syllabus 
 
 
 
 

8. Week 8
Assignments to complete this week:

● Reading:
o Review all chapters covered that will assist in the completion of the CLA 2 assignment.

● Post DQ Answers by Thursday at 11:59 p.m.
● Post DQ Peer Responses by Sunday at 11:59 p.m.
● CLA 2 Presentation due in class
● CLA 2 due by Sunday at 11:59 p.m.

Each week, students must post one (1) answer and one (1) peer response for every discussion question.
Student Discussion Question answers must be posted by Thursday at 11:59 p.m. and Peer Responses
must be posted by Sunday at 11:59 p.m.. Please see Grading Criteria for Discussion Board
Participation on pages 18-19 of the syllabus for Discussion Question and Response expectations.

Discussion Question 1 – Summary & Critical Thinking – Week/Course Learning Outcomes

Welcome to the last week of your course. In this discussion question you have the opportunity to be
creative and to relate what you have learned to your professional lives. Please explore and critically
think about some of the learning objectives and concepts presented in this course. Please effectively
communicate how you would lead an organization (or a group of people within the organization) by
applying the knowledge you have learned ethically and responsibly. Your discussion should also
include innovative thinking, and information-technology aspects (such as the Internet, social-media,
computers, and so forth) that may assist you in decision-making. You may frame your discussion around
any functional component of business, and in any context; problem-solving, management, leadership,
organizational behavior, and so forth.

CLA 2 Comprehensive Learning Assessment – CLO 1, CLO 2, CLO 3, CLO 4, CLO 5, CLO 6,
CLO 7

In an APA formatted paper report in CLA 2 Assignment.

CLA 2 Assignment for Turnitin paper​:

A Retail company X decided to develop a mobile application (EzPayX) that provides easy payment in
their retail shops. You are selected as the project manager in this project. The EzPayX mobile
application project is described as the following: Customers need to download application and register to
the system. In the retail shop, customers will scan the products and put items into the basket. When they
are ready to go they will pay for all items in the cart. After mobile payment, the customers do not have
to stop at payment cashiers. Note that EzPayX needs to run on both IOS and Android operating systems.
EzPayX is going to integrate to existing payment solution of the company for card payments. The
Project will be executed in Scrum project management technique. In this assignment budget and project
team resources are not a concern. You have enough budget and resources, but you have only 3-sprints
(21-day period) to finish the project.

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BUS 692 Hybrid Syllabus 
 
 
 
 

In this assignment, you are required to:

● Decide time estimations of items and prepare your project plan
● List the Product Backlog
● Decide each Sprint Backlogs from product backlog items
● What are the deliverable products and outcomes in sprint
● What quality metrics can be useful in the project
● Prepare a closing report including focus on knowledge areas with a project integration planning
● Did you think choosing Waterfall or Spiral methodology might produce better results in this

project, why?

*Please refer to the ​Grading Criteria for Comprehensive Learning Assessments (CLAs)​ on page 14
of the syllabus for specific guidelines and expectations.

CLA 2 Comprehensive Learning Assessment (CLA 2) Presentation

In addition to your CLA 2 report, please prepare a professional PowerPoint presentation summarizing
your findings for CLA 2. The presentation will consist of your major findings, analysis, and
recommendations in a concise presentation of 15 slides (minimum). You should use content from your
CLA 2 report as material for your PowerPoint presentation. In addition, you should include learning
outcomes from all your major assignments. This would include PA 1, CLA 1, PA 2, and of course, CLA
2 (unless otherwise specified by your Professor). An agenda, executive summary, and references slides
should also be included. Please keep in mind that the university is moving towards a more digital
footprint for our students. This means that your final CLA 2 presentation may be recorded, so that you
may include it in your “e-portfolio” (graduating students should have all of their CL A2 presentations on
a flash-drive, in addition to student biography, resume, interests, and so forth). Students will present
their PowerPoint during the last week of class in either the On-Campus Class Session or the online
Virtual Class Session, as determined by the professor. Presentations should not exceed 15 minutes.

*Please refer to the ​Grading Criteria for CLA2 Presentations​ on page 14 of the syllabus for specific
guidelines and expectations.

*Please refer to the ​Grading Criteria for CLA2 Presentations​ on pages 21-22 of the syllabus for
specific guidelines and expectations.

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