Create a 5–7 slide presentation (with detailed speaker’s notes) on how you would select, foster collaboration among, and educate a team dedicated to solving a diversity issue.
Assessments 1 and 2 are scenario-based, so you must complete them in the order in which they are presented. (see attached assignment 1)
Finding, organizing, and motivating teams is a key leadership skill as is the ability to communicate and present information.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
Outline goals and initial priorities that reasonably reflect the project.
Outline a plan that effectively fosters interprofessional group collaboration.
Define the composition of a team with characteristics that could effectively address a diversity issue.
Describe the basic characteristics of a diverse and inclusive workplace.
Explain the benefits of promoting and supporting diversity within an organization using scholarly resources.
Create an organized presentation that clearly communicates all specified content.
The following resources are required to complete the assessment.
In this assessment you will continue your work on the project by creating a 5–7 slide PowerPoint presentation for the diversity project kickoff meeting.
View the PowerPoint Presentation
for guidelines and hints for an effective presentation.
Imagine that Lynette follows up with you in an e-mail shortly after reading your views on leadership and collaboration:
Hi,
Thanks for sending me your thoughts last week on the diversity issue at the clinic. Your next step is to select a team of professionals who can help you in this project and prepare an introduction of the project for a first meeting with them.
I want you to prepare a presentation to serve as a brief, but substantive introduction for the first meeting with a group of 4–5 members who will participate on the committee tasked with addressing the diversity issue. Once I review more information about the proposed team I can help you with the recruitment. The presentation should be 5–7 minutes and use 6–8 slides with detailed speaker’s notes so I can understand your approach. Not a lot of time or space, so keep things pretty high level. Do the following:
Briefly outline the project goals and highlight 2–3 of the initial priorities to be addressed by the group. Also, explain why they are important.
Explain the composition of the team and why you chose them. Note that you will not know the exact individuals yet, but assume we will recruit the people with the desired qualities and characteristics that you outline in the presentation. Consider the following: Include a group of professionals you believe can help define the problem and ultimately make recommendations on how to address it.
Make sure each member is either trained in, sensitive to, or has experience with the concept of workplace diversity.
Give some thought to having some members from outside the organization.
Provide member profiles: their diversity, qualifications, experience, internal versus external, and so forth.
Explain your role and describe how the committee will work together and achieve effective interprofessional collaboration. Describe how the group will communicate. How and when they will meet.
Describe how ideas will be shared and decisions made.
Describe roles, group function, and structure.
Describe the basic characteristics of a diverse workplace.
Provide a convincing argument regarding the benefits of a diverse workforce using support from current research.Thanks,
Lynette
Instructions
Create a 5–7 slide presentation in response to the content defined in the above scenario and submit it in the courseroom.
Please refer to the scoring guide for details on how your assessment will be evaluated.
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Name (presenter)
Capella University
School of Nursing and Health Sciences
Course
Date
Diversity Project Kickoff
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[Slide Title]
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[Slide Title]
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[Slide Title]
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[Slide Title]
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[Slide Title]
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[Slide Title]
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[Slide Title]
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LEADERSHIP AND GROUP COLLANORATION 1
LEADERSHIP AND GROUP COLLABORATION 7
Leadership and Group Collaboration
Jessica Ramos, BSN, RN
Capella University
NHS5004: Collaboration, Communication, and Case Analysis for Master’s Learners Instructor
Dr. Scott Rasmus
March 10, 2021
Lynnette
Lakeland Medical Clinic
Hello, Lynnette! I hope this correspondence finds you well. I am excited to take on this new project. The main problem that has led to the community members’ diversity issues is that the health care providers do not have effective patient-provider communication. According to research, services provided to minority groups can be improved by removing cultural and language barriers. When language and culture clash, health care providers are usually unable to provide the kind of care they were trained to give. Hence, care that is culturally competent usually depends on how individual cultural differences can be resolved systematically so that the cultural differences cannot create misunderstanding and conflict. The leader that I would choose in leading this kind of project, where the community members are not coming to the hospital due to diversity issues, is a transformational leader. Opting to choose a transformational leader is because such kind of leader will inspire the employees by challenging them to identify ways they can meet the needs of the patients who are avoiding to come to the hospital due to diversity issues.
Lloyd Dean who is the CEO of Common Spirit Health is the health care leader I would have chosen to lead the team in solving the issue the clinic is facing. The reason for choosing Mr. Dean is because throughout his career he has been on the forefront of tackling issues such as racial inequality in the health care setting, and through his leadership, he can bring a lot of experience to the team since that is an area that is not new to him. One of the characteristics that make Mr. Dean successful as a leader is that he is a visionary. This is because he has set out the goal of ensuring the underserved communities are able to access health care, and that is why he becomes a strong supporter of Affordable Health Care. Compared to Mr. Dean I would say that one of my qualities as a leader is self-awareness, I always know that the kind of actions or decisions I make have impact on others and therefore am very keen in what I do and also be able to appreciate my weaknesses and strengths. Hence making my leadership style be a bit different from that of Lloyd Dean.
A transformational leader will change the status quo by making sure the employees consider their experiences and potential when delivering their services and consider the concept of social interaction by the accommodation of other cultures when delivering their services (Reid, 2020). The characteristics that make a transformational leader successful are because they usually possess emotional intelligence skills; that kind of skill often possesses detailed cues that would help them reveal deep cultural and personal needs. An emotionally intelligent leader in a health care setting can evaluate the context in which a patient conveys his concerns. By doing so, the leader can understand the cues with clarity and speed. Therefore, comprehending the way that a particular individual feels in reference to a specific subject matter on hand or situation. One of my strongest leadership skills is having a good grasp of people management skills; I can delegate workload in a more balanced manner and ensure that everyone contributes to the team according to his/her individual and collaborative skillset.
The difference between an emotionally intelligent leader and the leader who has mastered people management skills is that the emotionally intelligent leader will know how to interact with the employees effectively. Whereas the people management skill which I possess will only make me be in a great position to delegate tasks effectively to the employees, and also be able to effectively solve the issues raised by the health care providers and patients. This, therefore, means that both sets of skills will be able to address the concerns raised by the community members effectively since those skills understand the social aspects of leadership in a clear and precise manner (Farrell, 2017). The role that I will play in leading the group, which will be tasked with coming up with solutions for the problem at hand, is that of a coordinator. This will involve assigning a different task to the group members, developing the plans we put in place in making sure diverse groups feel welcomed at the clinic. Lastly, I will be in charge of communicating with the team members and other stakeholders to make progress by our approach.
The type of leadership style I will use during this project is that of a collaborative leader; it will entail sharing knowledge between the team members and other relevant stakeholders. Since the Haitian community is the group which was highly affected by the issue at hand, i.e. difference in diversity, as a team leader, I will engage them in trying to find the most appropriate way which they feel will make them feel comfortable when they use the services of the clinic. I will encourage the health care providers found in the clinic to work together with my team members and the community members to make sure an appropriate solution is established between the existing parties so that no stakeholder will feel they were left out during the decision-making process. This leadership style will ensure the team members’ motivational levels and other stakeholders are raised significantly.
Verbal communication will be the main form of communication used during the entire project, face to face communication will be a widely used form of verbal communication. This will help ensure that points are received clearly during a discussion since the tonal variation during communication will help ensure that the team members know when a certain point is emphasized (Sibiya, 2018). The kind of facial expression used when speaking. Also, the written form of communication will be used when drafting the plan to ensure that the issue at hand is effectively solved. It will also be used when sending important emails to the team members or relevant stakeholders. Active listening will be crucial when I communicate with the team members since turn-taking will be practiced to ensure everyone’s opinion is heard without interruption.
To ensure collaboration is maximized within the team, I will encourage the team members to create safe spaces where they can share information, for example, they can opt to use communication technology in creating safe spaces. I will encourage the team members to form groups such as WhatsApp group chats where they can air their opinion without them feeling anyone, including myself, will judge them. Every team member will be delegated a specific task to do so that each of them becomes accountable for their actions and gives them the chance to make their own decisions for the betterment of the project. I am sure that we will achieve a positive result once the collaborative work between leadership, healthcare providers and myself, is begun to improve outcomes for both employees and the community.
References
Farrell, M. (2017). Leadership reflections: Leadership skills for knowledge management. Journal of Library Administration, 57(6), 674-682.
Reid, W. A. (2020). The Mind of the Transformational Leader. In True Leadership (pp. 49-63). Palgrave Macmillan, Cham.
Sibiya, M. N. (2018). Effective communication in nursing. Nursing, 119, 19-36.
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