CSIS Discussion

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Instructions:
 

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*First, Discuss topic in at least 250 word paragraph.
 

*Second, make 1 reply of at least 100 words for each  paragraph provided below. For your paragraph and replies, you  should   support your assertions with at least 1 source and accompanying   citations in APA format. Acceptable sources include the textbook,   reputable websites, and the Bible.

Discussion Topic:
 

A user complains that her computer is responding very slowly. She also  says that when booting the PC, it reports a lower value for memory than  she assumed is available. You investigate and consider the idea that one of the RAM sticks in her PC may have become unseated. Detail the steps  you would take to determine how to diagnose and reset the RAM.
 

100 word Reply to Each Paragraph!
 

Paragraph #1
 

    DB 3 RAM issues         

Random  Access Memory (RAM) is “one of the most important components of not  only desktop PCs, but laptops, tablets, smartphones, and gaming  consoles. Without it, doing just about anything on any system would be  much, much slower”. (Martindale, 2019, p.1) Ram is where a computer  temporarily stores information that will need access for a short time.  When troubleshooting a RAM issue, the first thing I would do is to check  the BIOS to make sure that the correct amount of memory it says it  installed. Not having the recommended amount of RAM installed may be a  problem and you may have to consider upgrading. Next, locate the RAM  sticks making sure the computer is completely powered down, opening the  case by removing the side or back panel. Next press down on the  retention clips on both ends of the motherboard slots to remove the RAM  sticks. Install the new RAM making sure RAM sticks are aligned correctly  within the space of the motherboard slots. “Be sure to note the  location on the notches on both the RAM Nd the DIMM slots”. (Techanew,  n.d.). When the Ram sticks are installed correctly, they will click into  place. Close the computer by putting the panels back on and restarting  the computer to test and see if the issue has been resolved.

References

Martindale, J. (2019.) What is RAM? DigiTrends. Retrieved from

https://www.diditrends.com/computing/what-is-ram/

 Techanew.  (n.d.). How to Reseat Your Desktop’s RAM (Memory). Retrieved from  https://www.techanew.com/how-to-reset-your-desk-top-ram-memory/
*100 word reply
 

Paragraph 2
 

   When  determining how to diagnose and reseat the RAM I would begin by  checking the amount of RAM on the computer. “A system that does not have  enough RAM can sometimes appear to be unstable. Using the systems  window, find out how much RAM is installed, and compare recommended  amounts. Consider upgrading RAM” (Andrews, Dark, & West, 2017).  After checking and making sure the correct amount of RAM is installed, I  would then begin by checking the RAM sticks. I would first turn the  computer off and I would then open the case and release the clips  holding in the RAM sticks. I would then remove each RAM stick  and reseat each RAM stick ensuring clips are fully engaged.  After reseating all the RAM sticks, I would then reboot the computer to  see if it responds and begins to work correctly. If it is still not  working, I would shut down the computer again and remove each RAM stick.  I would insert only one of the RAM sticks and turn on the computer to  see if the RAM stick is working properly. I would repeat this process  for each RAM stick until a bad RAM stick is found. If no bad RAM sticks  are found, then I would turn off the computer and insert a known good  RAM stick into one of the RAM slots on the motherboard. I would then  turn on the computer to see if it is working properly. I would repeat  for each slot on the motherboard until a bad slot is found. 

 

Andrews, J., Dark, J., &West, J. (2017). CompTIA A+ to IT technical support (9th ed.). Boston: Cengage Learning.  
*100 word reply

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