Course Reflective Creative Response:
Conflict will always be part of your lives. How you engage with conflict, approach it, and work with the tools and resources we have learned in this course can dramatically affect the success or failure we experience as leaders.
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This assignment will encompass all the learning you have experienced throughout this course,
synthesizing key insights and
demonstrate knowledge, skills, and concepts, and
practical application.
Details:
This final assessment will be a creative paper response to the prompt:
“After taking LDRS 400 these ideas have changed the way I think about conflict and how I will engage conflict in the future…”
The project is an creative paper. You should capture as much of the learnings as possible to display in your final submission. Express those insights in as many ways as possible to produce a reference tool to guide your future conflicts.
As you review what you learned for this project:
checking your notes,
course content,
and your previous papers/ forums to prepare your
submission.
Take notes; think about the prompt question. Provide references and examples to support your
submission.
Final reflection:
Include Communication process, MVS, Crucial Accountability, Negotiations, and Culture.
Capture both key concepts and models and identify detailed tools and skills to apply during
a conflict.
Consider how faith shapes how you manage conflict.
Use images, shapes, charts, graphs, quotes, etc.
Use examples.
o Your goal should be to demonstrate as much content as creatively possible.
Proposed Course Outline
Class 1:
Unit 1A: Introduction to Conflict, Difficult Conversations and Negotiation
Topics:
o Welcome & course introductions
o Course syllabus review & class expectations
o Creating a class community – support and insights
o Introducing conflict
o The core five principles of anticipate, prevent, identify, manage and resolve
Assigned Readings:
Class 2:
Unit 1B: Communication, Self-Awareness & Its Impact on Conflict
Topics:
o Communication process (Sender, Receiver, Feedback, and Noise)
o Self-Awareness – what does the mean?
Assigned Readings:
Class 3:
Unit 1C: Understanding Conflict Styles
Topics:
o Examining the SDI in depth
o Motivational Value Systems (MVS), Strengths & Overdone Strengths
o Conflict Sequences
o Personality Assignment Exercise (Zoom breakout during class time)
Class 4:
Unit 2A: Crucial Accountability – Before the Conversation: Work on Me First
Topics:
o Crucial conversation:
o Master my Stories
o Take the assessment
Class 5:
Unit 2B: Crucial Accountability – During the Conversation: Create Safety
Topics:
o What is crucial accountability?
o Describe the Gap
o Make it Motivating
Class 6:
Unit 2C: Crucial Accountability – During the Conversation Create Safety
Topics:
o Make it easy
o Stay Focused and Flexible
Class 7:
Unit 2D: After the Conversation: Take Action
Topics:
o Agree on a Plan
o Follow up
o Objections and “why buts”
Class 8:
Unit 3A: The Art & Science of Getting to Yes: Negotiation
Topics:
o How do we define negotiation?
o Where does negotiation happen?
Class 9:
Unit 3B: Posture & Practices of Principled Negotiation: 4 Keys
Topics:
o How is principled negotiation different from other types of negotiation?
o 4 Key Principles of Negotiation unpacked
o Overcoming resistance and opposition in negotiation
Class 10:
Unit 3C: B.A.T.N.A and Planning Ahead
Topics:
o BATNA – understanding it and utilizing it
o Planning ahead and showing up aligned to our values, principles and desired outcomes
60%
SIMILARITY INDEX
9%
INTERNET SOURCES
0%
PUBLICATIONS
50%
STUDENT PAPERS
1 27%
2 10%
3 9%
4 6%
5 5%
6 3%
Exclude quotes Off
Exclude bibliography Off
Exclude matches Off
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