Deliver in 6 hours===

Read and complete the case study titled “Wish You Wood Toy Store” that is on page 129 at the end of chapter 4. 

Read the entire case study and answer the 2 questions that immediately follow it.

Submission Details:

• Paper should be approximately 500-750 words total.
• APA format for your citations when writing up the case.

Runninghead: Wish You Wood

1

Wish You Wood Toy Store Case Study

Mounika Boinapally

New England College

MG5125 Leadership and change in Organization

Dr. Evette Hyder-Davis

Running Head: Wish You Wood 2

Abstract

Toy stores are the best in this world. Crafted wooden toys are the unique ones which includes

lot of effort. Wish you wood toy store is the best crafted toy store near Piney Lake. Jim and Pam

Klein are applying different strategies to develop their business. Despite their efforts, they are not

seeing profits. Hence, there is a need for them to check whether their strategies are right or not. To

do this, they first need to understand their business thoroughly. This can be done by developing a

SWOT Analysis.

SWOT Analysis is a planning technique which helps the business holders to identify the areas

they are perfect and at the same time to identify the areas they are weak based on the circumstances.

SWOT is: Strengths, Weaknesses, Operations and Threats. This Analysis covers all the four areas

which helps to improve the functioning of the business.

Wish you wood toy store needs a SWOT Analysis to know about what they need to grow their

sales.

Keywords: SWOT, planning, toy store, change

Running Head: Wish You Wood 3

The first question for the case study is to prepare a SWOT Analysis for Wish You Wood Toy

Store. Below is the SWOT Analysis for the Wish you wood toy store. This SWOT Analysis is

developed by examining every aspect that is needed to help make a viable recommendation for the

store.

SWOT ANALYSIS

Strengths:

1. The toy store is still financially strong because of the regular customers they have.

Financial wise they are in the starting level and their regular customers are their strength

to take their store to next level.

2. Basically, the store is located near piney lake which is a visiting place for many people.

So, most of their customers will be the visitors who comes to enjoy their time with the

family. Location of the store near a tourist kind of place is another strength.

3. Choosing their items that needs to be sold is the reason for their uniqueness. They are

investing their time to select their store products.

Weakness:

1. Depending more on the profits is the weakness of the store. This need for profits is making

them choose the option of being a partner is actually not bringing them much profits and

is decreasing their toy value.

2. Encouraging only the local customers is another point. Reviews given by local customers

will be known only in that town but not to the world out there.

Opportunities:

Running Head: Wish You Wood 4

1. Taking a feedback will help the store to know what the customer wants. Using this, they

can add the products that the customer wishes for.

2. Letting the people know about the store using the advertisement platform through

pamphlets, visiting cards etc.

3. Opening small franchises like kiosk stores in other cities in order to get the fame for their

crafted toys.

Threats:

1. Being a partner with the bestselling online shopping website is a threat sometimes. Top

most sites will bring down the value of the product if there are no sales on the particular

product.

2. Concentrating only on the single theme of the toys will not attract customers. Different

models are needed.

SWOT CHART FOR WISH YOU WOOD TOY STORE

Strengths
-Location
-Personal
Selection

Weakness
-Depending more

on profits
-Encouraging local

customers only

Oppurtunities
-Feedbacks

-Advertisements
-Expansion

Threats
-Online shopping

partners
-Single theme

Running Head: Wish You Wood 5

RECOMMENDATION

Question two of the case study ask that I recommend a strategy based on the SWOT analysis for

Wish You Wood Toy Store. Based on the SWOT Analysis that was developed above, I suggest

them to choose the strategy which completely checks on Customer needs and experiences.

The concentration of the owners, Jim and Pam Klein, should be more on collecting the customer

experiences. Knowing about what customer needs is important. They need to have feedback forms

on their stores or else at least they need to update their system in a way to send a feedback form

directly to their mobile once they make a purchase. In this way, all the experiences of the customers

will be collected and will improve the sales if they make changes according to their wish.

Second point that needs concentration is: Advertising the store. Pamphlets is the coolest option.

They need to print out the pamphlets with the images of the products available along with the store

information which might attract people from different cities to buy the products. Visiting cards

also need to be attached along with the pamphlets.

Third point is: instead of having only toy section, lottery section, painting section etc. it is better

to have small kid furniture section too as it is a wood store. Every parent will be eager to decorate

their kids room with the unique furniture. This might also bring customers from different locations.

These points will help them to be successful, according to me. And when it comes to present

strategy, it must be changed, and they should follow concentrate on the purchases.

CONCLUSION

SWOT Analysis is a general planning which helps both the small and large organizations to

achieve their goals and earn huge profits. The chart that is developed for “wish you wood” store

Running Head: Wish You Wood 6

is based on the information given about the store. Following the above will help the store to reach

their goals.

Running Head: Wish You Wood 7

References

Jackson, T. (2018). A Detailed SWOT Analysis Example (Applicable to All Industries).

ClearPoint Strategy. https://www.clearpointstrategy.com/swot-analysis-examples/

Wish You Wood Toy Store

Case Study #1 (pg. 129)

Discussion Questions:

1. Prepare a SWOT analysis for Wish You Wood toy store, based on the information given.

2. Using the SWOT analysis, what general corporate strategy would you recommend for Wish You Wood? Should the store continue or change its current approach?

Table 1.1 SWOT Analysis

Table 1.2 General Corporate Strategy