HRM8330 S4 Organizational Learning

Case Incident Analysis Individual Assignment (Marks /50; Weight 20%)

Due Week 4 Saturday, February 13, 2021, 11:55 pm – revised deadline date

This assignment has been developed as an individual, take-home assignment. It is provided to students late in Week 3, to be completed and uploaded by Saturday, February 13, 11:55 pm to the drop box provided (eConestoga/Course Tools/Assignments).

The Assignment

Each student will read and respond to questions on two case incidents in the e-Text, as follows. Case incidents are found at the end of each chapter.

Chapter 1 – Case Incident “Beer Ambassadors” (Saks & Haccoun, 2019, 8th ed.)

Chapter 2 – Case Incident “Management Training at IKEA” (Saks & Haccoun, 2019, 8th ed.).

Questions (46 marks)

Note: Please answer only the list of questions provided below.

Case Incident: Chapter 1 – Beer Ambassadors

1. What makes training strategic? Is the training that employees receive at the Beer Store strategic? Why, or why not? Please explain your answer (6 marks).

2. Discuss the instructional systems design (ISD) model of training and development in relation to the training being provided to employees at the Beer Store. Be sure to indicate the need for training, training content and objectives, and how the training should be evaluated (10 marks).

Case Incident: Chapter 2 – Management Training at IKEA

3. What are some learning outcomes of the IKEA manager training program? What do managers learn and how do they learn? In your opinion, are there any gaps in intended learning outcomes? If so, please discuss (8 marks).

4.

Critique the current training program for IKEA managers for its effectiveness, using information we have learned in class (5 marks). Then, select any two (2) of the learning/motivation theories presented in Chapter 2 of the eText, that would further benefit IKEA’s management training program and provide an explanation for your choice (5 marks). (5 + 5 = 10 marks).

Both Case Incidents

5. In looking at both companies (The Beer Store and IKEA), can either be defined as a learning organization? Why, or why not? Support your answer by using theory in comparing the learning programs and characteristics of each organization (12 marks).

Writing Requirements (4 marks)

· A title page, covering your assignment is required, using APA style, plain format.

· Your report should be approximately 8 pages in length, include an opening and concluding paragraph.

· Apply APA style in formatting and citation.

· Use paragraphing and headings to organize your paper.

· Use effective writing mechanics — correct sentence structure, punctuation, word choice, spelling, and concise language.

· No typographical errors or unsightly features.

Total: 50 marks

Criteria

Case Incident Analysis Marking Rubric

Q1

0 – 1
Little-or-no- explanation of strategic training, or connection to the Beer Store case.

2 – 3
Explanation of strategic training is not clear.
Rationale not as well defined/ provided using the case incident.
Little application of theory.

4 – 5
Good explanation of strategic training.
Good explanation of why the Beer Store’s training is strategic or not strategic.
Provides some connection to the case incident and theory on strategic training.

6
Strategic training is clearly defined.
Excellent explanation of why the Beer Store’s training is strategic or not strategic.
Solid connections to specifics of the case incident and strategic training theory.

Q2

0 – 2
Little-or-no-explanation of the ISD model.
Little-to-no connection to the Beer Store case incident.

3 – 5
Some aspects of the ISD model explained.
Connections to the case are not clear.

6 – 8
All aspects of the ISD model explained. Some connection to the case incident.

9 – 10
Excellent explanation of all aspects of the ISD model making thorough connection to the Beer Store case incident.

Q3

0 – 2
Little or no explanation provided for learning outcomes, or any possible gaps.

3 – 5
Learning outcomes are not clearly stated.
Explanation is partially provided.
Little attempt to explain any gaps in the learning outcomes.

6 – 8
Learning outcomes are provided.
Some explanation provided on what managers learn and how.
1-2 gaps are clearly identified.

9 – 10
Learning outcomes are clearly provided for IKEA management training program.
Explanation provided on what managers learn and how.
Potential gaps are clearly identified.

Q4

0 – 2
Little-to-no attempt to critique IKEA’s current management training program.
No attempt to identify or suggest learning/motivation theory was made.

3 – 5
Occasional discussion of management training at IKEA.
One learning/motivation theory is identified and applied to IKEA.

6 – 8
Good critique of existing management training at IKEA.
Learning and motivation theories are identified and applied to IKEA.

9 – 10
Excellent work at critiquing existing management training at IKEA is (+ and – aspects). Use of theory is present.
Two learning/motivation theories are clearly identified and thoroughly applied to IKEA.

Q5

0 – 2
Little-to-no attempt made to define a learning organization, identify either organization as a learning organization, or providing an explanation.

3 – 5
Some attempt was made to define a learning organization.
Both organizations were defined as learning organizations (or not as learning organizations).
Some detail provided in comparing the two organizations was provided.

6 – 8
Learning organization was generally well- defined.
Both organizations were discussed identifying them (or not) as learning organizations.
Good detail provided comparing the two organizations.

9 – 10
Learning organization was clearly defined.
Both organizations clearly discussed identifying them (or not) as learning organizations.
Excellent detail was provided comparing the two organizations.

Technical Writing

0 – 4
· A title page, covering the assignment is provided, using APA style, plain format.
· Report is approximately 8 pages in length, including an opening and concluding paragraph.
· APA style applied (formatting and citation).
· Use of paragraphing and headings to organize the paper.
· Use of effective writing mechanics — correct sentence structure, punctuation, word choice, spelling, and concise language.
· No typographical errors or unsightly features.

Marking Scheme

/ 50 %

HRM8330
S4

Organizational Learning

Case
Incident
Analysis Individual Assignment

(
Marks /50; Weight
20%)

Due Week 4
Saturday, February 13
, 2021, 11:55 pm

–

revised

deadline date

This assignment has been developed as an individual, take
–
home assignment.
It is provided to
students
late in Week 3
, to be completed and uploaded
by Saturday, February 13,

11:55 pm

to the drop
box provided (eConestoga/Course Tools/Assignments).

The Assignmen
t

Each student

will read and respond to questions on two case incidents in the e
–
Text, as follows
. Case
incidents are found at the end of each chapter.

Chapter 1
–

Case Incide
nt “Beer Ambassadors” (Saks & Haccoun, 2019, 8
th

ed.)

Chapter 2
–

Case Incident “Management Tra
ining at IKEA
”

(
Saks & Haccoun
,
2019, 8
th

ed.
)
.

Questions (
46

marks)

N
ote: Please
answer
only the list of questions
provided
below
.

Case Incident: Chapter 1
–

Beer Ambassadors

1.

What makes training strategic? Is the training that employees receive at
the Beer Store strategic?
Why, or why not? Please explain your answer (6 marks).

2.

Discuss the instructional systems design (ISD) model of training and development in relation to the
training being provided to employees at the Beer Store. Be sure to
indicate the need for training,
training content and objectives, and how the training should be evaluated

(10 marks).

Case Incident: Chapter 2
–

Management Training at IKEA

3.

What are some learning outcomes of the IKEA manager training program? What do
managers learn
and how do they learn?

In your opinion, are there any gaps in intended learning outcomes? If so,
please discuss

(8 marks)
.

4.

Critique the current training program for IKEA managers for its effectiveness, using information we
have learned i
n class (5 marks). Then, s
elect any two (2) of the learning/motivation theories
presented in Chapter 2 of the eText
,

that would further benefit I
KEA
’s management training
program

and provide an explanation for your choice

(5 marks)
.

(
5 + 5 =
10
marks).

Both

Case Incidents

5.

In looking at both companies (The Beer Store and IKEA), can
either

be defined as
a
learning
organization? Why, or why not? Support your answer by
using theory in
comparing

the learning
programs and characteristics of each

organization (12 marks).

HRM8330 S4 Organizational Learning
Case Incident Analysis Individual Assignment (Marks /50; Weight 20%)
Due Week 4 Saturday, February 13, 2021, 11:55 pm – revised deadline date
This assignment has been developed as an individual, take-home assignment. It is provided to
students late in Week 3, to be completed and uploaded by Saturday, February 13, 11:55 pm to the drop
box provided (eConestoga/Course Tools/Assignments).
The Assignment
Each student will read and respond to questions on two case incidents in the e-Text, as follows. Case
incidents are found at the end of each chapter.
Chapter 1 – Case Incident “Beer Ambassadors” (Saks & Haccoun, 2019, 8
th
ed.)
Chapter 2 – Case Incident “Management Training at IKEA” (Saks & Haccoun, 2019, 8
th
ed.).
Questions (46 marks)
Note: Please answer only the list of questions provided below.
Case Incident: Chapter 1 – Beer Ambassadors

1. What makes training strategic? Is the training that employees receive at the Beer Store strategic?
Why, or why not? Please explain your answer (6 marks).

2. Discuss the instructional systems design (ISD) model of training and development in relation to the
training being provided to employees at the Beer Store. Be sure to indicate the need for training,
training content and objectives, and how the training should be evaluated (10 marks).

Case Incident: Chapter 2 – Management Training at IKEA

3. What are some learning outcomes of the IKEA manager training program? What do managers learn
and how do they learn? In your opinion, are there any gaps in intended learning outcomes? If so,
please discuss (8 marks).

4. Critique the current training program for IKEA managers for its effectiveness, using information we
have learned in class (5 marks). Then, select any two (2) of the learning/motivation theories
presented in Chapter 2 of the eText, that would further benefit IKEA’s management training
program and provide an explanation for your choice (5 marks). (5 + 5 = 10 marks).

Both Case Incidents
5. In looking at both companies (The Beer Store and IKEA), can either be defined as a learning
organization? Why, or why not? Support your answer by using theory in comparing the learning
programs and characteristics of each organization (12 marks).