Question 1 of 20

The   information systems projects of both the U.S. Navy and FedEx were __________   in nature. 

    

     

A.     tactical

    

B.     strategic

    

C.     operational

    

D.     large-scale

 
    

Question 2 of 20

A   global information systems strategy is characterized by __________ systems. 

    
     

A.     centralized

    

B.     decentralized

    

C.     distributed

    

D.     homogeneous

 
    

Question 3 of 20

The   business competency area for IS professionals: 

    
     

A.     is more strategic than technical.

    

B.     sets them apart from others who have only technical skills.

    

C.     is the easiest to outsource.

    

D.     None of the above

 
    

Question 4 of 20

Information   systems are combinations of __________ that people build and use to collect,   create, and distribute useful data, typically in organizational settings. 

    
     

A.     hardware

    

B.     software

    

C.     telecommunications networks

    

D.     All of the above

 
    

Question 5 of 20

Which   type of information system enables customers to buy goods and services from a   firm’s Web site? 

    
     

A.     Customer Relation Management System

    

B.     Electronic Commerce System

    

C.     Office Automation System

    

D.     Transaction Processing System

 
    

Question 6 of 20

Which   of the following is considered to be one of the more traditional categories that   are used to describe information systems? 

    
     

A.     Transaction processing systems

    

B.     Management information systems

    

C.     Decision support systems

    
D.     All of the above
 
    

Question 7 of 20

Which   of the following is NOT true about knowledge? 

    
     

A.     Knowledge is accumulated wisdom.

    

B.     Knowledge is needed to understand relationships between different pieces of     information.

    

C.     Knowledge is used to organize or manipulate data.

    

D.     All of the above are true.

 
    

Question 8 of 20

Knowledge   is a body of governing procedures. Which of the following American   outsourcing destination countries has the highest English proficiency? 

    
     

A.     Argentina

    

B.     Brazil

    

C.     Costa Rica

    

D.     Mexico

 
    

Question 9 of 20

Which   of the flowing is NOT a product marketed by Apple? 

    
     

A.     iPod

    

B.     iTunes

    

C.     iDrive

    

D.     Newton

 
    

Question 10 of 20

Which   executive-level person is responsible for overseeing and managing the   organization’s information systems? 

    
     

A.     Chief Knowledge Officer

    

B.     Chief Technology Officer

    

C.     Chief Information Officer

    

D.     Chief Operations Officer

 
    

Question 11 of 20

Which   IS manager is responsible for coordinating and managing the entire voice and   data network? 

    
     

A.     Operations manager

    

B.     Database administrator

    

C.     Telecommunications manager

    

D.     Network manager

 
    

Question 12 of 20

Which   of the following events interrupted Globalization 2.0? 

    
     

A.     The Great Depression

    

B.     World War I

    

C.     World War II

    
D.     All of the above
 
    

Question 13 of 20

__________   is a cultural characteristic related to the risk-taking nature of a culture. 

    
     

A.     Risk aversion

    

B.     Uncertainty avoidance

    

C.     Fear of future consequences

    

D.     Risk seeking

 
    

Question 14 of 20

The   first mainstream Web browser was called: 

    
     

A.     Netscape.

    

B.     Opera.

    

C.     Firefox.

    

D.     Internet Explorer.

 
    

Question 15 of 20

Which   of the following is a weakness of the multidomestic business strategy? 

    
     

A.     Differing product offerings limit economies of scale

    

B.     Inability to react to local market conditions

    

C.     Difficult to manage

    

D.     Personnel overhead

 
    

Question 16 of 20

__________   enables you to apply concepts from one domain to a new situation or problem. 

    
     

A.     Information

    

B.     Wisdom

    

C.     Data

    

D.     Knowledge

 
    

Question 17 of 20

De   facto standards contributing to Globalization 3.0 include all of the   following EXCEPT: 

    
     

A.     Microsoft Word.

    

B.     Adobe Acrobat.

    

C.     PayPal.

    

D.     eBay.

 
    

Question 18 of 20

Which   of the following is NOT considered a geoeconomic challenge of operating in a   digital world? 

    
     

A.     Demographic

    

B.     Expertise

    

C.     Time zone differences

    

D.     Internet access

 
    

Question 19 of 20

A   __________ information systems strategy is characterized by local databases. 

    
     

A.     global

    

B.     transnational

    

C.     multinational

    

D.     hybrid

 
    

Question 20 of 20

The   EU data protection directive limits: 

    
     

A.     Internet freedom.

    

B.     personal rights to access data.

    

C.     transborder data flows.

    

D.     electronic commerce.