The rise of the __________ period started with the launch of Amazon.com in 1995 and continued until 2000.

Question options:

Internet

crash

synergy

grassroots of

e-business

Question 2

The __________ stage of a

technological revolution

takes place right after a new technology is introduced to the market.

Question options:
  
crash
 

frenzy

 
synergy
 

irruption

Question 3

In the context of e-business strategies, the concept of __________ deserves special attention because many Internet start-ups that ended up in bankruptcy at the end of the Internet boom years did not pay enough attention to this issue.

Question options:
  

value creation

strategy formation

competitive analysis

innovation

Question 4

The e-business strategy framework consists of all of the following EXCEPT:

Question options:
  

strategy formulation.

strategic analysis.

strategy implementation.

market exploitation

.

Question 5

Within organizations, we typically recognize the following three different levels of strategy. Which of the following is NOT one of these strategies?

Question options:
  

Operational

Corporate-level

Differentiation

Business unit

Question 6

__________ deals with the facilitation of transactions and selling of products and services online.

Question options:
  

Mobile commerce

E-marketing

E-business

E-commerce

Question 7

__________ refer(s) to a firm’s ability through IT and the Internet to turn resources into valuable products or services.

Question options:
  

E-Innovations

E-Development

E-Capabilities

E-Synergies

Question 8

The Internet can change __________ insofar as suppliers, manufacturers, distributors, retailers, and customers can interact in new and different ways.

Question options:
  

industry structure

industry

value chains

firm value chains

competitive relationships

Question 9

The goal of __________ strategy is to achieve (long-term) success by building up one or more sources of

competitive advantage

.

Question options:
  
Internet
 
e-business
 

synergistic

 
market exploitation
 

Question 10

The most recent and unstoppable trend in globalization of business and economic interdependence is:

Question options:
  

mobile commerce.

social media.

e-business.

the Internet.

Question 11

The most common online retail business models include all of the following EXCEPT:

Question options:
  

virtual merchants.

bricks-and-clicks retailers.

kiosk merchants.

manufacturer-direct retailers.

Question 12

The overall goal of developing an e-business strategy is to:

Question options:
  

lower transaction costs.

achieve economies of scale and   scope.

increase customer value.

succeed in using the Internet as   an enabler for achieving a competitive advantage.

Question 13

The second stage of a technological revolution is:

Question options:
  

the “gilded age.”

synergy.

irruption.

the “golden age.”

Question 14

Before the Internet became a widely used platform for conducting e-business transactions, companies were already using other information and communication technologies (ICT) infrastructures. These included all EXCEPT:

Question options:
  

electronic data interchange (EDI).

customer relationship management   (CRM).

public IT platforms.

inter-organizational information   systems (IOS).

Question 15

__________ developed the five-stage model of technological revolutions.

Question options:
  

H. Mintzberg

C. Perez

M. Porter

B. Arthur

Question 16

__________ strategy, also known as functional-level strategy, deals with how to implement the business unit strategy with regard to resources, processes, and people.

Question options:
  
Operational
 
Corporate-level
 

Implementation

Divisional

Question 17

Carlota Perez defines a(n) __________ as a “powerful and highly visible cluster of new and dynamic technologies, products and industries, capable of bringing about an upheaval in the whole fabric of the economy and of propelling a long-term upsurge of development.”

Question options:
  
technological revolution
 

deployment period

installation period

 
competitive advantage
 

Question 18

__________ deal(s) with the overall plan for deploying the resources that a firm possesses.

Question options:
  
E-commerce
 

Tactics

 
Differentiation
 

Strategy

Question 19

Firm __________ can be directly affected by e-commerce through its potential impact on how the business performs various business processes such as warehousing, manufacturing, sales, and customer support.

Question options:
  

technological support systems

profitability

 
value chains
 
competitive advantage
 

Question 20

Which of the following is NOT one of the three strategic issues that are highly relevant to e-business companies?

Question options:
  

The company’s internal strengths   and weaknesses

The internal organization of an   e-business venture

Relationships with suppliers

Customers and users