Question 1

5 / 5 points

One of the biggest technological advancements to affect the organization in recent years is:

Question options:

  

the ability of managers to control   employees electronically.

 

the ability of consumers to buy   online.

 

the introduction of hand-held   personal computers.

 

continuing computerization of an   organization’s activities.

 

Question 2

5 / 5 points

       

The Porter Five Forces model includes all of the following factors EXCEPT:

Question options:
  

bargaining power of suppliers

.

 

threat of new entrants.

 

threat of a decrease in research   and development.

 

threat of substitute products

.

 

Question 3

5 / 5 points
       

An element of the environment as information perspective is:

Question options:
  

environmental relevancy.

 

environmental uncertainty.

 

environmental currency.

 

environmental texture.

 

Question 4

5 / 5 points
       

One challenge of conducting an

external

analysis is:

Question options:
  

an external analysis can be time   consuming.

 

the environment might be changing   more rapidly than you can keep up with.

 

the internal analysis of the   organization is very important to managing

strategic

ally.

 

it is time consuming and the   environment changes very rapidly.

 

Question 5

5 / 5 points
       

Organizations are __________ systems, which means they interact with and respond to their environment.

Question options:
  

open

 

organic

 

adaptive

 
external
 

Question 6

5 / 5 points
       

The law governing safe and hazard-free work environments is the:

Question options:
  

Equal Employment Opportunity Act   of 1972.

 

Americans with Disabilities Act of   1990.

 

Occupational Safety and Health Act   of 1970.

 

Civil Rights Act of 1991.

 

Question 7

5 / 5 points
       

Which of the following is NOT one of the five competitive forces?

Question options:
  

Competition forms substitute   products

 

The threat of potential entry

 

The strength of industry forces

 

The

bargaining power of buyers

 

Question 8

5 / 5 points
       

A supplier will have more bargaining power:

Question options:
  

if it is able to provide the   products that the industry is currently providing.

 

if the supplier’s product is an   important input to the industry.

 

if the supplier’s products are   differentiated or there are customer switching costs.

 

All of the answer choices are   correct.

 

Question 9

5 / 5 points
       

Demographic information can be obtained from all of the following sources EXCEPT the:

Question options:
  

Economic Statistics Briefing Room.

 

Current Population Survey.

 

Statistical Abstract of the World.

 

Statistical Yearbook.

 

Question 10

5 / 5 points
       

The generation of the postwar group was born between the years:

Question options:
  

1912-1921.

 

1922-1927.

 

1928-1945.

 

1965-1977.

 

Question 11

5 / 5 points
       

When organizations consider whether there are upcoming price increases in the products purchased by the industry, this issue refers to the __________ of the Porter Five Forces model.

Question options:
  
bargaining power of buyers
 

threat of potential entrants

 
threat of substitute products
 
bargaining power of suppliers
 

Question 12

5 / 5 points
       

A buyer will have less bargaining power if all of the following factors apply EXCEPT:

Question options:
  

buyers have limited information.

 

buyers face few switching costs.

 

the products purchased are highly   differentiated and unique.

 

buyers purchase small volumes of   the products.

 

Question 13

5 / 5 points
       

A challenge in conducting an external analysis is that:

Question options:
  

forecasts aren’t facts.

 

brand loyalty is low.

 

markets may be concentrated.

 

markets may be fragmented.

 

Question 14

5 / 5 points
       

Which of the general environmental sectors is affected when minimum wage laws are changed?

Question options:
  

Economics

 

Demographics

 

Sociocultural

 

Political/legal

 

Question 15

5 / 5 points
       

One of the factors that shape the definition of exit barriers as factor(s) that keep companies competing in businesses, even when those businesses are failing, is __________ factors.

Question options:
  

economic

 
strategic
 

emotional

 

all of the above

 

Question 16

5 / 5 points
       

Recent census data showed that for the first time in the history of the United States there were more Americans over age __________ than under.

Question options:
  
25
 
30
 
21
 
19
 

Question 17

5 / 5 points
       

Managing __________ is an ongoing process.

Question options:
  

emotionally

 

strategically

 

reactive

ly

 

cooperatively

 

Question 18

5 / 5 points
       

A manager who anticipates changes and plans for those changes can be referred to as a(n) __________ manager.

Question options:
  
reactive
 

socially responsible

 

ethical

 

proactive

 

Question 19

5 / 5 points
       

Uncertainty is determined by complexity and:

Question options:
  

rate of change.

 

access to information.

 

difficulty of obtaining and   controlling resources.

 

competition.

 

Question 20

5 / 5 points
       

The __________ is a trade alliance among countries.

Question options:
  

Global Union

 

U.S. Economic Act of 1996

 

Association of Southeast Asian   Nations

 

Consumer Product Safety   Association