Answer the following questions:

• Using the CTU library, find a scholarly article that explains the concept of a multilevel business intelligence setup within an organization. Write an annotated bibliography that summarizes the article. Use this link for information on how to create an annotated bibliography.
• In separate paragraphs, explain a multilevel business intelligence setup, and describe how this type of arrangement affects the framework of an organization’s decision-making processes. Make sure to address how the different levels apply to different departments within the organization. Include sources to support your response.

Meredith, R., Remington, S., O’Donnell, P., & Sharma, N. (2012). Organisational transformation through Business Intelligence: theory, the vendor perspective and a research agenda.

Journal of Decision Systems, 21(3), 187-201. https://proxy.cecybrary.com/login?url=https://www-proquest-com.proxy.cecybrary.com/scholarly-journals/organisational-transformation-through-business/docview/1626711712/se-2?accountid=144789

Many business intelligence software and services claim to transform an organization after it is implemented.  This paper looks at these benefits and transformations outlined in the software’s literature to see how well the implementation faired.  Business intelligence vendor information focused on improving decision-making capability and better access to data.

This article applies to the assignment in that it illustrates how business intelligence in an entire organization.  By definition, a multilevel business intelligence setup is one that will use the same data but be tailored to the specific questions each business unit needs to be answered (Hernandez, 2016).   Decision-making capabilities are imperative for every business unit in an organization.  This is the crux of what makes business intelligence so important.   Better access to data is also important for every business unit and helps deter silos from existing within the corporation.  These barriers of data and information not only affect a company’s decision-making abilities but affect their corporate culture, too.  Data is the first step in a business intelligence process flow, and it needs to be at the highest caliber possible in order to ensure that the analysis and outcomes are at their highest caliber as well.

Multilevel Business Intelligence Setup:

            Imagine a company that makes mattresses.  It has four business units: production, HR, sales, and executive leadership.  Business intelligence for the company will consist of a data warehouse environment, a central server database, and a BI reporting tool such as Tableau or Power BI for individual users (El Haddad, 2018).  Each business unit will have a separate business intelligence setup regarding how their metrics and dashboard will look while the data warehouse and databases will be for the entire company.  For example, the production business unit will be interested in how many mattresses they produced with x number of employees working y number of hours, etc.   They will want to find ways to increase throughput and produce more mattresses without overworking their employees.   The sales business unit will be interested in how many mattresses each store sold.  This information will help design contests, incentives, and define any seasonal sales.   

            This setup allows a centralized data warehouse and a custom dashboard for each business unit (Hernandez, 2016).  There is a benefit, especially to the executive leadership of the company to be able to see not only their specific metrics but those for the entire company.  These metrics can be seen at a glance which helps them make better decisions for the organization as a whole.

References

El Haddad, B. (2018, February). Business Intelligence in the Strategic management of Egyptian Institutions. Retrieved from ResearchGate: https://www.researchgate.net/figure/2-High-Level-Architecture-of-BI_fig3_323174816

Hernandez, M. K. (2016, October 29). Business Intelligence: Multilevel BI. Retrieved from WordPress: https://mkhernandez.wordpress.com/2016/10/29/bi-multilevel/

Meredith, R. R. (2012). Organisational transformation through Business Intelligence: theory, the vendor perspective and a research agenda. Retrieved from Journal of Decision Systems: https://proxy.cecybrary.com/login?url=https://www-proquest-com.proxy.cecybrary.com/scholarly-journals/organisational-transformation-through-business/docview/1626711712/se-2?accountid=144789