Re-designing and automating business processes can be seen as a double-edged sword because:

Question options:

  

increases in efficiency may be   accompanied by job losses.

 

increases in efficiency may be   accompanied by poor

data quality.

 

support for middle-management   decision-making may be offset by poor data quality.

 

reliance on technology results in   the loss of hands-on knowledge.

 

Question 2

How does the technical view of organizations fall short of understanding the full impacts of information systems in a firm?

Question options:
  

It sees information systems as a   way to rearrange the inputs and outputs of the organization.

 

It sees the inputs and outputs,   

labor

and capital, as being infinitely malleable.

 

It sees an organization as a   collection of rights, privileges, obligations, and responsibilities.

 

It sees the organization as a   social

structure

similar to a machine.

 

Question 3

Under Mintzberg’s classification of organizational structure, the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals falls under the category of:

Question options:
  

entrepreneurial structures.

 

divisionalized bureaucracies.

 

professional bureaucracies.

 

adhocracies.

 

Question 4

Which of the following best describes how new information systems result in legal gray areas?

Question options:
  

They work with

network

ed,   electronic data, which are more difficult to control than information stored   manually.

 

They result in new situations that   are not covered by old laws.

 

They are implemented by   technicians rather than managers.

 

They are created from sets of   logical and technological rules rather than social or organizational mores.

 

Question 5

Which of the following is NOT one of the current key technology trends that raise ethical issues?

Question options:
  

Data storage improvements

 

Data analysis advancements

 

Increase in multimedia quality

 

Increase in use of mobile devices

 

Question 6

Along with capital, __________ is the primary production input that the organization uses to create products and services.

Question options:
  
structure
 

culture

 

politics

 
labor
 

Question 7

A man steals from a grocery store in order to feed his starving family. Which of the following best expresses the Utilitarian Principle in evaluating this situation?

Question options:
  

His action is acceptable, because   the grocer suffers the least harm.

 

His action is acceptable, because   the higher social value is the survival of the family.

 

His action is wrong, because the   man would not want the grocer to steal from him.

 

His action is wrong, because if   everyone were to do this, the concept of personal property is defeated.

 

Question 8

The Federal Trade Commission FIP principle of Notice/Awareness states that:

Question options:
  

customers must be allowed to   choose how their information will be used for secondary purposes other than   the supporting

transaction

.

 

data collectors must take   responsible steps to assure that consumer information is accurate and secure   from unauthorized use.

 

Web sites must disclose their   information practices before collecting data.

 

consumers should be able to review   the data collected about them.

 

Question 9

An organization is a/an:

Question options:
  

stable, formal social structure   that takes resources from the environment and processes them to produce   outputs.

 

informal, legal entity with   internal rules and procedures that must abide by laws.

 

collection of people and other   social elements.

 

group of people and information   systems not connected in any meaningful way.

 

Question 10

A peer at work takes small amounts of office supplies for her own use at home, saying that this is a tiny loss to the company. You tell her that if everyone were to take office supplies, then the loss would no longer be minimal. Your rationale expresses which historical ethical principle?

Question options:
  

Kant’s Categorical Imperative

 

The Golden Rule

 

The Risk Aversion Principle

 

The "No free   lunch" rule

 

Question 11

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as __________ costs.

Question options:
  

switching

 
network
 
transaction
 

agency

 

Question 12

One of the drawbacks of patent protection is:

Question options:
  

that only the underlying ideas are   protected.

 

digital media cannot be patented.

 

preventing the ideas from falling   into public domain.

 

the years of waiting to receive   it.

 

Question 13

According to agency theory, the firm is viewed as a(n):

Question options:
  

unified, profit-maximizing entity.

 

task force organization that must   respond to rapidly changing environments.

 

entrepreneurial endeavor.

 

"nexus of   contracts" among self-interested individuals.

 

Question 14

The most common reason business systems fail is:

Question options:
  

software bugs.

 
data quality.
 

hardware failures.

 

facilities failures.

 

Question 15

Which of the following ailments is caused by tens of thousands of repetitions under low-impact loads?

Question options:
  

CTS

 

CVS

 

RSI

 

Technostress

 

Question 16

The Online Privacy Alliance:

Question options:
  

encourages self-regulation to   develop a set of privacy guidelines for its members.

 

protects user privacy during   interactions with Web sites.

 

has established technical   guidelines for ensuring privacy.

 

is a lobbying organization   promoting the online privacy interests of consumers.

 

Question 17

As per the __________, if an action cannot be taken repeatedly, it is not right to take at all.

Question options:
  

slippery-slope rule

 

lemming rule

 

high-failure cost rule

 

utilitarian principle

 

Question 18

__________ is a societal practice of having laws that are known and understood, along with the ability to appeal to higher authorities to ensure that the laws are applied correctly.

Question options:
  

Liability

 

Due process

 

The courts of appeal

 

Accountability

 

Question 19

All of the following are considered disruptive technologies EXCEPT:

Question options:
  

instant messaging.

 

e-mail.

 

Internet telephony.

 

PCs.

 

Question 20

The interaction between information systems and organizations is influenced:

Question options:
  

primarily by the decision making   of middle and senior managers.

 

by the development of new   information technologies.

 

by many factors, including   structure, politics, culture, and environment.

 

by two main microeconomic forces:   capital and labor.