BZ42S : Human Resources Management

Question 1

Human resource management:

comprises the concepts and techniques used to control people at work.

is the process of organizing work activities.

is the process of identifying countries with cheaper labor costs and relocating jobs to those countries.

refers to the practices and policies you need to carry out the personnel aspects of your management job.

Question 2

_________ refers to the tendency of firms to extend their ownership to new markets abroad.

Strategic human resources

Trend analysis

Globalization

Outsourcing

Question 3

Traditional job analysis focuses on:

job duties and responsibilities.

how work is accomplished.

who accomplishes the work.

where the work is accomplished.

Question 4

Executive recruiters are also called:

headhunters.

staffers.

alternative staffing companies.

All of the above

Question 5

James is currently identifying the specific job performance skills needed,

analyzing

the skills of prospective trainees, and

developing

knowledge and performance objectives based on the deficiencies he finds. James is working on the __________ step in the training and development process.

analyzing

designing

developing

evaluating

Question 6

Which of the following goals is the focus of diversity training?

To create cross-cultural sensitivity

To foster harmonious working relationships

To improve interpersonal skills

All of the above

Question 7

Which of the following is a way to increase 360-degree appraisals?

Anchor the 360-degree items with behavioral competencies

Assess the costs of the program and carefully train the people giving and receiving feedback

Make sure the feedback given is productive, unbiased, and development-oriented

All of the above

Question 8

Assessing interests, seeking out career information, and utilizing development opportunities are all part of the __________ role in career development.

individual’s

manager’s

supervisor’s

company’s

Question 9

Jason is an information systems technician in a town in North Carolina with a population of 100,000. He earns $35,000 a year. He recently found out that a nearby town with a similar population pays people in the same position $40,000 a year. Jason is concerned with the __________ form of equity.

distributive

procedureal

internal

external

Question 10

Which health benefit listed below is offered by almost all employers?

Mental health insurance

Chiropractic insurance

Medical care insurance

Wellness program