Fundamentals of management 2

Create a 4–5-page departmental plan to address the corporate initiative of doubling sales outlined in a scenario.

Note: The assessment in this course build upon one another and must be completed in the order presented. 

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Once an activity has been planned, an astute manager will spend some significant effort to organize things before operationalizing or commencing the activity to assure that it is conducted efficiently. Are you organized? What are the hallmarks of an organized manager? What are some recognized activities or tools available to assist in the task? How does one organize people? How does one begin?

Assessment

Instructions

 

  

Overview

In this assessment, you will create a departmental plan to address the corporate initiative of doubling sales outlined in the scenario below. The scenario presented here will be applicable to the next assessment as well.

Preparation

Choose one of the following functional areas with which to base your assessment work. 

  • Sales and marketing.
  • Operations and production.
  • Accounting and finance.

Scenario

Note: Review each of the following resources. You will need them to complete this assessment.

Imagine that your application to Atha was successful and have been working as manager for a short time in the department you chose above when the Atha CEO shares the following communications with staff:

  • Presentation From the CEO.
  • CEO’s Sales Goal Announcement [PDF]

    .

  • CEO’s Memo to Managers [PDF].
  • Organizational charts. (Note: To meet the distinguished level for the reorganization criterion for this assessment, you will need to update one of these charts to reflect your suggested organizational changes).      

    Accounting and Finance Organizational Chart [DOCX].
    Operations and Production Organizational Chart [DOCX].
    Sales and Marketing Organizational Chart [DOCX].

  • Instructions

    Create your department’s response plan (4–5 pages) to the new corporate initiative of doubling sales and the information presented in the

  • CEO’s Sales Goal Announcement [PDF].
  • Make sure to address all requirements.

    Additional Requirements

    Your assessment should also meet the following requirements:

    • Format: Submit a professional and well-organized Word document.
    • Length: 4–5 double-spaced pages.
    • APA format: Use current APA style and formatting guidelines.

    Competencies Measured

    By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment scoring guide criteria:

    • Competency 1: Analyze characteristics and behaviors of effective managers.      

      Analyze a decision and the top consideration in addressing it.

    • Competency 2: Apply managerial principles to planning, organization, control, leadership, and communication.      

      Explain how stated strategic departmental objectives or goals support corporate goals.
      Explain why identified support activities are critical for achieving departmental goals.
      Specify a timeline with realistic milestones that support stated objectives.
      Explain how a specified reorganization is an effective response to a business challenge.

    • Competency 3: Communicate effectively and professionally.      

      Organize content so ideas flow logically with smooth transitions.

    Presentation from the CEO

    Good Afternoon one and all!

    I have asked all of my mangers, from the vice presidents to my department managers, to be here today, so that I can share with you an exciting vision for Atha Corporation.

    I have just recently completed negotiations with a venture capitalist to provide us with the financial resources necessary to achieve an unprecedented goal: to double our company sales in the next fiscal year, beginning 90 days from today.

    You are expected to complete this year’s business on a strong note. You will be required to develop plans to add critical equipment and staff, so that we are hitting next year’s goals from the first day of our next business cycle.

    Each of you will need to evaluate the organizational structure that you have now, allocate existing and new resources, both human and equipment, to provide for the greatest efficiencies and productivity possible.

    I have prepared a list of functional area goals for each of you to accomplish. Those goals are in the manager information packet that is available in front of you there. Each functional area vice-president will have specific goals, which are impacted by the goals, objectives, and activities of the other functional areas. You will have to work closely with each other in order to ensure company success.

    We have employee performance problems in most of our functional areas. You will need to evaluate the source of those problems, and develop a strategy to increase employee responses from their current levels.

    Working with Human Resources, you will need to properly utilize your existing staff, and hire new people to accomplish your goals.

    My family and I have invested everything we have into this effort… failure is not an option for us! As members of the management team, you will take your functional area goals and convert them to actionable plans in alignment with our company goals. Help them reach those goals – because their success is our success! Now, let’s get after it!

    Atha Corporation

    To:
    CC:
    From:

    Re:

    All Employees
    Executive Management
    Mary Atha, CEO

    Doubling Sales

    A goal of doubling our sales has been established by my executive management team. This is a newly
    created, bold, and audacious goal made possible by a win-win relationship with a white knight in the
    form of a venture capital firm. Retaining and hiring high quality human capital will be made possible by
    this new investment. Adoption of new leading edge technology and increased capacity will also be made
    possible by this infusion of new investment. Our company’s executive management team sees an
    exciting future for the organization.

    Our goal can only be met with your help and that of the other middle managers of the company. We
    want you to empower your people, create synergy by re-organizing your department, and establish
    operational goals that can be obtained, measured, reported, and continuously improved.

    The latent talents of our employees, we believe, are a source of untapped sustainable competitive
    advantage for the company. Reaching our goal of doubling sales is reliant on successfully engaging
    employees; our management team feels strongly about that. These efforts stand to be derailed by
    employee dissatisfaction if we do not do something about it right away. The sources of dissatisfaction
    must be found and fixed with the help of our human resources department. Accomplishing this objective
    is believed to be one of your highest priorities.

    My executive management team and I believe that to efficiently manage your departments’ limited
    resources you must effectively plan, organize, lead, and control your department. Mistakes were made
    in the past. Taking the goals given to you by your vice president, and breaking them down to supporting
    activities, communicating them to your staff and measuring the results is the way for you to be a
    successful manager.

    Good luck with your plans, we are counting on you.

    Sincerely,

    Mary Atha, CEO
    Atha Corporation

    Atha Corporation

    Hi Managers!

    As you know, we have declared a goal of doubling the company’s current $5 million in sales in the next
    year. We believe this is realistic and attainable, but we need your help to start ramping up.

    Leadership is asking all department managers to share how their department plans to respond to our new
    goals. Your initial plan should focus on articulating new strategic objectives and the reorganization of
    your department to meet them. Increased production and anticipated sales growth should be the drivers.
    Assume that you can request and will be granted reasonable resources to carry out your plan, so envision
    the department that you want and need.

    I want you to do the following:

    • State your top three strategic departmental objectives or goals for the next three months, and
    explain how they align to and support the stated corporate goal.

    • Describe two critical support activities needed to achieve each goal in detail. Why are they the
    most important?

    • Specify a timeline with realistic milestones that support each goal.
    • Describe and justify your department’s reorganization that is designed to respond to the business

    challenge.
    • Analyze your most critical or difficult decision and the top consideration associated with it. This

    could be organization structure, a new hire, timing, objective-setting, et cetera.
    Also, state any assumptions that you need to make to support your decisions. We are all moving pretty
    fast and information is imperfect.

    I look forward to seeing your ideas by the end of the week.

    Sincerely,

    Mary

    Atha Corporation

    Accounting and Finance

    Organizational Chart

    Vice President

    Accounting and Finance

    Manager

    Accounts Payable

    Manager

    Accounts Receivable

    Controller

    Senior

    Financial Analyst

    Financial Analyst
    Accounts Payable
    Clerk
    Accounts Receivable Clerk

    As the senior leader of this functional area, you are authorized to add three additional positions.

    1

    Atha Corporation

    Operations and Production

    Organizational Chart

    Vice President

    Operations and Production

    Manager

    Operations and Production

    Machine Operators

    Six Employees

    Assemblers

    Six Employees

    Inspector

    One Employee

    Packaging

    Two Employees

    Supervisor

    First Shift

    Machine Operators
    Six Employees
    Assemblers
    Six Employees
    Inspector
    One Employee
    Packaging
    Two Employees
    Supervisor

    Second Shift

    As the senior leader of this functional area, you are authorized to add 18 additional positions.

    Atha Corporation

    Sales and Marketing Organizational Chart

    (
    Sales and Marketing Vice President
    )

    (
    Director of Sales and Marketing
    )

    (
    Market Research Manager
    ) (
    Customer Service Manager
    ) (
    Sales Manager
    )

    (
    Market Research Associate
    ) (
    Customer Service Rep
    )
    (
    Customer Service Rep
    )
    (
    Customer Service Rep
    )
    (
    Field Sales Representative
    ) (
    Inside Sales Representative
    ) (
    Field Sales Representative
    )

    As the senior leader of this functional area, you are authorized to add seven additional positions.

    1

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