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Primary problems and or issue addressed and Educational relevance
Experiences of parents of children with special
needs at school entry: a mixed method approach
A. Siddiqua*† and M. Janus*†
*Department of Clinical Epidemiology and Biostatistics, McMaster University, Hamilton, Canada, and
†Offord Centre for Child Studies, Department of Psychiatry and Behavioural Neurosciences, McMaster University, Hamilton, Canada
Accepted for publication 4 December 2016
Keywords
children with special
needs, family-centred
services, linkages, quality
of services, transition to
school
Correspondence: Ayesha
Siddiqua, Department of
Clinical Epidemiology and
Biostatistics, McMaster Uni-
versity, 1280 Main Street
West, Hamilton ON L8S
4L8, Canada.
E-mail:
ayesha.summer@gmail.
com
Abstract
Background The transition from pre-school to kindergarten can be complex for children who need
special assistance due to mental or physical disabilities (children with ‘special needs’). We used a
convergent mixed method approach to explore parents’ experiences with service provision as their
children transitioned to school.
Methods Parents (including one grandparent) of 37 children aged 4 to 6 years completed measures
assessing their perceptions of and satisfaction with services. Semi-structured interviews were also
conducted with 10 parents to understand their experience with services.
Results Post transition, parents reported lower perceptions of services and decreased satisfaction
than pre-transition. The following themes emerged from the qualitative data: qualities of services
and service providers, communication and information transfer, parent advocacy, uncertainty about
services, and contrasts and contradictions in satisfaction. The qualitative findings indicate that
parents were both satisfied and concerned with aspects of the post-transition service provision.
Conclusions While the quantitative results suggested that parents’ experience with services
became less positive after their children entered school, the qualitative findings illustrated the
variability in parents’ experiences and components of service provision that require improvements
to facilitate a
successful school entry.
Introduction
Facilitating successful transition to school is crucial for
establishing the foundation of children’s future development
(Bowes et al. 2009). Positive transition is associated with
favourable academic and social outcomes (Berlin et al. 2011).
Children who experience social and behavioural problems
early in their school careers are more likely to continue facing
these problems as they progress through their schooling
(Margetts 2002). Negative academic and social trajectories are
more difficult to alter by mid-elementary school years,
highlighting the importance of supporting successful transition
to kindergarten (Wildenger & McIntyre 2012).
Transition to kindergarten can be particularly challenging
for children who need assistance with developmental or
physical disabilities (children with ‘special needs’; Janus &
Siddiqua 2015). Every year, approximately 3.7% of all children
entering kindergarten in Canada have special needs that
prevent optimal development (Statistics Canada 2008). While
children’s special needs may be identified prior to school entry,
an Identification, Placement, and Review Committee (IPRC)
within the school board decides whether a student should be
identified as an exceptional pupil requiring special education
(Ministry of Education 2001). By law, the IPRC reviews all
relevant information available for the child, including an
education assessment as well as health and psychological
assessments and decides whether the student should be placed
in a special education class or in a regular class with
appropriate special education services (Ministry of Education
2001). During transition, these children and their families may
Original Article doi:10.1111/cch.12443
© 2017 John Wiley & Sons Ltd566
bs_bs_banner Child: care, health and development
experience changes in the services they receive, as well as
changes in providers, locations and frequency of these services
(Daley et al. 2011). The services are often inadequate to
support transition to school among children with special needs
(Janus et al. 2007). In a US study, parents identified child-
centred transitions to be effective and communication between
school and home as a vital link for successful transitions
(Stoner et al. 2007). Currently, there is a lack of research
evidence on factors contributing to a successful process of
transition to school for Canadian children with special needs.
The objectives of this study are (i) to quantitatively examine
parents’ perceptions of and satisfaction with their child’s
services before and after their children with special needs are
enrolled in school and (ii) to examine how qualitative data
help us gain a more nuanced understanding of parents’
perceptions of and satisfaction with services during transition.
Methods
Study design
A convergent approach was selected because it is the most
appropriate design given the parallel objectives of this study,
exploring parents’ experience with services using both
quantitative and qualitative data (Creswell & Plano-Clark
2011) to develop a more complete understanding of parents’
experiences.
Procedure
Data were collected in a prospective longitudinal cohort study
which focused on the process of transition to school for
children with special needs in Ontario (Janus et al. 2008) from
prior to school entry until the end of the first school year.
Before school entry, parents participated in a semi-structured
interview and completed a set of questionnaires. In the fall,
questionnaire and interview data were collected on the child’s
health, functional status, service history (at intake) and the
experience of
transition to school.
Study sample
The sample included 37 children with identified special needs
(ages 4 to 6 years) and their families. These were children whose
‘behavioural, communicational, intellectual, physical or multi-
ple exceptionalities are such that (they are) considered to need
placement in a special education program’ (Ontario Ministry of
Education 2006). Parents who were unable to read and speak
English and those with a cognitive impairment were excluded
from the primary study. As per ethics requirements, families
were requested to contact us in response to information and
flyers; thus, it is impossible to provide an accurate recruitment
rate. Families were approached through several channels:
preschools/daycare centres, early identification agencies, early
year rehabilitation programmes, community centres and the
school boards from three cities in Southern Ontario.
Participants were selected for the qualitative phase by using
extreme case sampling. Among all interviewed participants, 10
participants who had the largest decline in satisfaction, as
measured by the scores on the Client Satisfaction Question-
naire (Larsen et al. 1979), obtained prior to school entry and
were selected at the end of the first school year.
Measurement strategy
Prior to school entry and at the end of the first school year,
parents completed the Measure of Processes of Care (MPOC)
assessing their perceptions of services and the Client
Satisfaction Questionnaire (CSQ) evaluating their satisfaction
with services. For the period prior to school, these measures
assessed experience with services received outside of school,
whereas at the end of the first school year, they measured
perceptions of school-based services.
Measure of processes of care
Responses on the MPOC were used to measure parents’
perceptions of whether the services their children receive were
family-centred (King et al. 1995; King et al. 1997). MPOC is a
self-report measure with questions in five scales: enabling and
partnership, providing general information, providing specific
information about the child, coordinated and comprehensive
care for the child and family, and respectful and supportive
care. We used the shorter, 20-item version of the MPOC,
which is a well-established instrument with good psychometric
properties (King et al. 2004).
Client Satisfaction Questionnaire
The CSQ was used to measure parents’ satisfaction with their
experiences with a target situation or service (Larsen et al.
1979). This is a generic eight-item questionnaire that correlates
strongly (up to 0.60) with MPOC scale scores (King et al. 1997)
but is not redundant. The pilot study conducted for the
primary study showed that this measure had high internal
consistency (Cronbach’s coefficient alpha: 0.97) and good test–
retest reliability (intraclass correlation coefficient: 0.88).
Experiences of parents of children with special needs at school entry 567
© 2017 John Wiley & Sons Ltd, Child: care, health and development, 43, 4, 566–576
Semi-structured interviews
For the qualitative phase, a qualitative description study
(Neergaard et al. 2009) was conducted to explore parents’
perceptions of and satisfaction with service provision as their
children with special needs entered school. During the semi-
structured interviews, the parents were asked about the child’s
diagnosis, health and functional status and about service
history at intake and the experience of transition to school.
This paralleled the data collected in the quantitative phase,
where the parents indicated their perceptions of and
satisfaction with services.
Analyses
Quantitative data analysis was conducted by using statistical
software SPSS v20. Paired t-tests were conducted to compare
the parents’ MPOC and CSQ responses in the two time
points.
Qualitative analysis of the interview data was conducted by
using NVIVO 10 software. Principles of conventional content
analysis (Hsieh & Shannon 2005) guided the coding and
analysis. The analytic steps included deriving initial codes from
exact words in the data that appeared to represent key concepts
of interest, development of new codes to categorize text that
did not fit into initial codes and sorting related codes into
categories that reflected parents’ perceptions of and satisfaction
with services (Hsieh & Shannon 2005). The preliminary coding
scheme was revised as the analysis progressed to incorporate
new insights arising from the data.
For the mixed method data analysis, data from all MPOC
scales were selected as they evaluate the parents’ perceptions of
services. Then, the interview transcripts were read multiple
times to identify illustrative comments highlighting the
parents’ experience with services in relation to the MPOC
components of service provision.
A merged analysis display approach was taken to compare
the quantitative results and qualitative findings (O’Cathain
et al. 2010). A 5 × 5 merged data analysis table was created,
where the qualitative themes were arrayed with the five MPOC
scales. The display presents qualitative quotes representing
major themes across MPOC scales to assess how the qualitative
data provided a more complete understanding of parents’
perceptions of and satisfaction with services.
Ethics
Ethics approval for this study was obtained from the Hamilton
Integrated Research Ethics Board.
Results
Quantitative phase study participants
In total, 37 children and their families met the eligibility
criteria for this study. Overall, 33 (89%) children had a
diagnosis at intake and 12 (32.4%) received updates to their
diagnosis post transition (Table 1). The two most common
diagnoses were autism spectrum disorder (27%) and develop-
mental delay (19%; Table 2). Children with no diagnosis (8%)
were also included because they were suspected to have a
diagnosis, although it not confirmed at the time of the study.
Parents’ perceptions of and satisfaction with services before and
after school entry
The parents’ perceptions of family-centredness of services
differed before and after their children entered school
Table 1. Demographic profiles of study participants in the quantitative
and qualitative phases of the study
Quantitative phase
(n = 37)
Qualitative phase
(n = 10)
Characteristics
No. of participants
(%)
No. of participants
(%)
Diagnosis at intake 33 (89%) 10 (100.0)
Updates to diagnosis 12 (32.4) 3 (30.0)
Child’s gender
Female 11 (29.7) 1 (10.0)
Male 26 (70.3) 9 (90.0)
Parent ethnicity
Aboriginal 2 (5.4) 1 (10.0)
Black 2 (5.4)
South Asian 1 (2.7)
White/Caucasian 31 (83.8) 9 (90.0)
Other 1 (2.7)
Parent educational level
Some secondary/high school 2 (5.4)
Completed secondary/high
school
10 (27.0) 4 (40.0)
Some community college 1 (2.7) 1 (10.0)
Completed community college 11 (29.7) 2 (20.0)
Some university 3 (8.1)
Completed university 4 (10.8)
Graduate degree 6 (16.2) 3 (30.0)
Family income (Cdn $)
0–9999 1 (2.7)
30–39 999 4 (10.8) 2 (20.0)
40–49 999 9 (24.3) 1 (10.0)
50–59 999 4 (10.8) 2 (20.0)
60–69 999 1 (2.7)
70–79 999 1 (2.7)
80–89 999 8 (21.6) 3 (30.0)
90–99 999 2 (5.4)
More than 100 000 7 (18.9) 2 (20.0)
568 A. Siddiqua and M. Janus
© 2017 John Wiley & Sons Ltd, Child: care, health and development, 43, 4, 566–576
(Table 3). The parents reported that significantly more general
information was provided prior to school entry than post
transition. The effect size of this difference was 0.37. While the
majority of the differences did not reach statistical significance,
the parents had consistently more positive perceptions of
services pre-transition. The effect sizes of these differences
were generally small/moderate: With the exception of the
enabling and partnership scale, they ranged from 0.25 to 0.28.
The parents’ satisfaction with services was higher prior to
school entry than post transition, although this difference did
not reach statistical significance, with the effect size of 0.21
(Table 4).
Qualitative phase study participants
All children had a diagnosis at intake, while three received
updates to diagnosis post transition (Table 1). The two most
common diagnoses were developmental delay (50%) and
autism spectrum disorder (30%; Table 2).
Qualitative themes
Five themes emerged from the data pertaining to the parents’
perceptions of and satisfaction with services after their children
with special needs were enrolled in school. Each theme and
relevant subthemes are described in the succeeding texts,
accompanied by illustrative quotes where the use of ‘I’ refers to
the interviewer’s voice and ‘P’ to the parent’s voice.
Theme I: qualities of services and service providers
The first major theme pertained to parents’ perceptions of the
qualities of services and service providers. This theme,
composed of six subthemes, reflects the parents’ views
regarding the positive traits of school staff and negative
notions about school and timeliness and individualization of
services. Furthermore, the parents described the cooperative-
ness of service providers. The parents also commented on the
disorganization of information during transition.
Positive traits of school staff
The parents generally had positive perceptions about their
child’s schoolteacher and educational assistant (EA). The
parents described the teacher by using terms such as ‘caring’,
‘supportive’ and ‘competent’. Some parents reported that they
found that the EA was ‘relaxed’, ‘understanding’ and ‘positive’
with their child, and that the EA did not overwhelm the child
in supporting their learning in class.
P: …I know in class he’s [child] doing very well. He has his
EA with him but I don’t think she’s you know glued to him
Table 2. Diagnoses of children participating in the study
Quantitative phase
(n = 37)
Qualitative phase
(n = 10)
No. of participants
(%)
No. of participants
(%)
Diagnosis
Angelman syndrome 1(3%)
Attention deficit hyperactivity
disorder
2 (5%)
Autism spectrum disorder 10 (27%) 3 (30%)
Coffin–Lowry syndrome 2 (5%)
Developmental delay 7 (19%) 5 (50%)
Fetal alcohol spectrum disorder 1 (3%)
Nonverbal learning disability 1 (3%)
Pervasive developmental disorder 2 (5%)
Rett syndrome 1 (3%)
Speech delay 3 (8%)
No diagnosis 4 (8%)
Multiple diagnoses 3 (8%) 2 (20%)
Table 3. Means, standard deviations and effect sizes of difference between families’ pre-transition and post-transition judgments on the Measure of
Processes of Care (MPOC) scales
MPOC domains
Pre-transition
Mean (SD)
Post-transition
Mean (SD) Effect size P-value
Enabling and partnership 5.1 (1.53) 4.9 (1.86) 0.12 0.486
Providing general information 4.0 (1.93) 3.3 (1.90) 0.37 0.020
Providing specific information 5.5 (1.25) 5.1 (1.63) 0.28 0.134
Coordinated and comprehensive care 5.5 (1.26) 5.1 (1.61) 0.28 0.124
Respectful and supportive care 5.7 (0.91) 5.4 (1.46) 0.25 0.171
Table 4. Mean, standard deviation and effect size of difference between
families’ pre-transition and post-transition judgments on the total score of
the Client Satisfaction Questionnaire (CSQ)
Pre-transition
Mean (SD)
Post-transition
Mean (SD) Effect size P-value
CSQ total 26.0 (4.60) 24.7 (7.51) 0.21 0.293
Experiences of parents of children with special needs at school entry 569
© 2017 John Wiley & Sons Ltd, Child: care, health and development, 43, 4, 566–576
and you know helping him with every single thing. He’s
doing a lot on his own.
The parents described many examples of service providers
taking the initiative to support their child. The parents
reported that the school was proactive in noticing the child’s
problems. One parent indicated that the school initiated a
communication book to facilitate communication between the
school and themselves. Another parent reported that the
teacher and principal pushed the Board of Education to
provide an EA for the child. However, several parents also
reported that the school did not take initiatives to serve the
child and their families.
Negative notions about school
All parents expressed negative perceptions about service
provision by the school system. Some parents felt that the
school offered inadequate services for the child, while others
described the school as not being helpful for the child and
wasting the child’s time.
P: …the autism team from the school happened to go into
his [child] kindergarten class, not for him but for somebody
else and noticed him and said how come that child’s not
signed up, and the teacher said well he should be. And he
wasn’t…but you think that they would try and fix that.
They’re like well we’re going to put him in special class
anyway so let’s have meetings about special class…in the
meantime he’s wasted a year of school time going there…
Timeliness of services
Issues of timeliness in service provision ranged from early
availability to long wait times. One parent indicated that the
Individual Education Plan was completed before the IPRC
meeting. The parents reported that the occupational therapist
(OT) and physician were available in a timely manner based on
the child’s needs. However, the parents also provided examples
of delay in service provision in relation to the child’s
programming at school, with long waitlist for services being
a common complaint among parents post-transition.
I: …has the ASD team been involved at all in the school?
P: [Laughs] They haven’t come to see him [child] at all. He
doesn’t have any kind of programming…What he does
have is the one-on-one EA…his programming from my
understanding has not been modified. Like there’s nothing,
no one has come in…But I’m not really sure why they
haven’t come in yet. I mean it’s December you know.
Individualization of services
Several parents reported that their child was receiving
individualized services, whereas some parents indicated the
need for modified services to meet their child’s needs. Many
parents reported that there was a designated EA for their child
at school. Some also described the staff’s awareness of the
child’s needs and working to meet them: ‘…I think [the
principal] certainly has been very much aware of [child’s] needs
and tried to do everything necessary’.
For individualizing services, the parents expressed the
perceived need for tailored accommodation. The parents
commonly indicated that there was a need for the EA to
modify care to help their child.
P: …it’s very common for EAs to hover too much when they
don’t know the kids and their abilities very well… [Child] is a
very head strong and very determined child…you have to
many times push and push…but once he knows he can’t get
away with it, he’ll do it…
P: …if he thinks he can get away with it, he will…she’s [EA]
a really sweet woman…she’s always very positive with
him…
P: But I keep saying to her you need to push him…Make
him do it…
Cooperativeness of service providers
The parents described a spectrum of cooperativeness demon-
strated by service providers. In terms of cooperation between
service providers and parents, the parents reported both
positive and negative examples. Some parents described how
the EA and school responded to the parents’ suggestions and
requests, with one parent reporting that the school argued with
her instead of providing her child with the needed services.
P: …the school has done nothing, absolutely nothing…
I: So what kinds of things would he have lost from the
daycare once he went into school?
P: …PT, OT, speech – everything…They have done
nothing but argue with me.
The parents provided examples of varying cooperation
among school and other service providers. One parent indicated
that the school did not cooperate with Intensive Behavioural
Intervention staff. Another reported that while school initially
was not open to Intensive Behavioural Intervention staff, they
eventually welcomed them to the school
system.
570 A. Siddiqua and M. Janus
© 2017 John Wiley & Sons Ltd, Child: care, health and development, 43, 4, 566–576
Disorganization of information
Several parents described situations where information related
to their child’s diagnosis was not organized within the school
system.
P: …I think in October or November, they [school] sent me
a letter saying do you think maybe we could have a
diagnosis on [child]? I couldn’t believe it…They were given
his complete medical history. He’s diagnosed with autism…
they just accepted him being autistic about a week ago.
I: So what does the school say happened?
P: They say that they never got a diagnosis on him, which is
b—t because we had a preschool meeting in April before he
started school in September.
Not transferring diagnosis information to the right individ-
uals within the school system resulted in a lack of needed
support for the child as well as dissatisfaction among
caregivers. One parent described the need to complete the
same paperwork multiple times for school. The parents
reported that disorganization of information was an issue for
early intervention service providers as well, as they lost the
child’s paperwork.
Theme II: communication and information transfer
The second major theme, composed of two subthemes,
reflected the parents’ perceptions regarding communication
and information transfer between service providers and
families, as well as among service providers themselves.
Communication and information transfer between service
providers and families
The parents described a spectrum of communication and
information sharing between service providers and families.
The parents’ perceptions of pre-transition service providers
were largely positive. Many parents described that the daycare
shared information with them and that they had good
conversations with daycare teachers. Post transition, the
parents reported having ongoing communication with the
school. Some parents indicated that they used a communica-
tion book with the school and teacher to stay up to date with
their child’s progress in school.
Despite giving examples of regular communication with
school, many parents reported that there was lack of
information sharing by the school and teacher with parents.
Several parents described having little communication with the
principal. Some parents also mentioned lack of interaction
with the teacher and a paucity of feedback received from them.
P: …the teacher sometimes will send emails out but they’re
just like general emails to all the families, right? …there’s no
actual one-on-one communication with her…if there were
a concern I would assume that they would be contacting
me, right? Or they may you know mention something
through my nurses but you know you’re not really
supposed to go that way. They’re supposed to be
communicating with me directly…
Communication and information transfer between service
providers
Although the parents described some communication and
information transfer taking place between service providers,
they provided many more examples of limited interaction
between service providers. Some parents reported that the
school communicated with the daycare and that reports
were shared between the daycare and teacher at school.
However, in many cases, the parents reported a lack of
communication taking place between service
providers.
Several parents indicated that there was a disconnect in
communication between daycares and schools.
P: …I also really, really like the teachers he [child] has in
the daycare, the ECE he has there and then I quite like his
teacher…although funny enough, there’s a disconnect
between those two groups. It’s almost like when the
daycare teachers come to pick them up when it’s dismissal
time at school, there’s never any time or there’s never sort
of a lot of information passed back and forth…
One parent described several situations where the teacher
did not receive important information from the school to
support the child with transition.
P: She [teacher] gave me papers to fill out while I sat down
and talked to her… then she had said to me ‘okay, and what
are your expectations for the year’? and I said to her ‘well,
hoping that we can make sure that he [child] doesn’t have
any issues with being behind…’ She goes ‘does he have any
other issues besides for that’? and I said ‘well yah, but that is
all in the report…’ and she just sort of looked at me funny
and said ‘what report?’ and I said ‘we did an intake meeting in
March I believe it was’…and she goes ‘I don’t have any of
that’ and I’m like ‘pardon, what do you mean you don’t have
it’ and I said ‘it should be in his records…’ and I told her what
the principal had written down and it was requested that be
put in that class so that he can built on his strengths that way.
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Theme III: parent advocacy
The third major theme, composed of two subthemes, reflected
the parents’ perceived need for parental advocacy and parental
advocacy for accessing services.
Perceived need for parental advocacy
Many parents described the perceived need to advocate for
their child. One parent explained that it was very important
to get involved in school council to ‘have some say’.
P: …I’m also on the school council. Put my foot in there so
that I have some say, [Laughs] which I think is really
important for parents with children of special needs. You
need to get on to the school council…You can present
problems if there are some…
Many parents addressed the need to follow up with service
providers.
P: …[husband] and I both remember sitting in the school
before [child] even started, introducing everyone to [child]
and his challenges and there were all of the representatives
like resource teachers…we were told that they would be
contacting us…And we have never, ever gotten that phone
call…I think I need to go back…figure out what’s
happened.
Parental advocacy for accessing services
The parents described taking initiative to find services and
resources for their child after school entry. This included
arranging special equipment for the child in class, transpor-
tation to school, funding to attend daycare and private therapy.
They also indicated inquiring about the child’s status on the
waitlists for various therapies, potential testing for child and
working to arrange visits by school staff to the daycare.
Many parents described their effort to maintain continuity
of services post transition, including making up for the loss
of services after school began. Not surprisingly, one parent
reported feeling overwhelmed by having to arrange different
services post transition.
P: …I would be really surprised if we saw funding before
July so I think in terms of this academic year it won’t be an
issue. I think the issue is going to be next September –
what do we do? …I have no idea…I just can’t go there
right now, I just feel so overwhelmed trying to deal with
like the really pressing issues like let’s find an OT and let’s
get a speech plan in place for the New Year when our
coverage renews…
Theme IV: uncertainty about services
The fourth major theme, composed of two subthemes,
reflected the parents’ uncertainty in knowledge pertaining to
service provision and information management.
Uncertainty about service provision
Many parents described uncertainty about the services their
child received or could receive after school entry.
I: …What would the ASD team at school do, do you know?
P: I have no idea. I know the school called the ASD team,
the Board ASD team and said do you have [child] on your
list? And they said we didn’t but we do now. Now what that
means and what’s going to happen I have no idea.
The parents commonly expressed uncertainty about where
services came from and how services were provided, as well as
uncertainty regarding the continuity of services post transition.
The issues included decisions made regarding the type of service,
benefits of services, length of waitlists, paperwork needed to
obtain services at school and activities that take place at school
Uncertainty about information management
Several parents expressed concerns about information sharing
between service providers.
P: The only thing of reports, the only thing I did was
provide the book that I had done…so that we could go
through it as a group together and I could talk about all the
challenges and strategies and give them some ideas of how
he [child] is…there was no other information shared or
reports…Whether or not the school got reports from, I’m
sure from [early intervention service provider (a)] and
[early intervention service provider (b)], I’m imagining that
they would…I: That’s what I was wondering…P: I mean he
has I guess a file now on him so I don’t know.
Some parents also described their uncertainty about
organization of information pertaining to the child, while
others expressed uncertainty regarding sources of information
and the school’s information keeping practice.
Theme V: contrasts and contradictions in satisfaction
The fifth major theme, composed of two subthemes,
reflected the parents’ satisfaction with services and service
providers, as well as dissatisfaction with services and service
providers. In many cases, the same parents expressed
feelings in both subthemes.
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Satisfaction with services and service providers
The parents expressed satisfaction with many services provided
to their child. They were pleased with the child care preparing
the child for transition by visiting the school before entry.
Some parents were satisfied with the one-on-one support
provided to their child by the EA, as well as the special meal
accommodation made by the principal to include their child in
the lunch programme.
The parents were also pleased with many service providers
who served their child prior to school entry and post transition,
including preschool, child care and school teachers: ‘…we have
hit good [school] teachers…The teachers that genuinely love doing
what they do and care about the kids…’ Many parents were also
satisfied with the school, EA, principal, vice principal, physician,
physician’s staff and speech pathologist.
Dissatisfaction with services and service providers
Some parents were disappointed with the lack of diagnosis for
their child and the delay in service provision as a result. Some
parents expressed strong dissatisfaction with the school system.
I: Really? Is the waitlist [for OT, PT, and speech] that long?
P: Yeah…
P: …when they talk their tongue is split right down the
middle. Oh the best years are 0-6, we got to help them…
Wait, you know. So very, very discouraged with the school
system.
The parents were frustrated with the unavailability of an aide
for their child in school and with disorganization of services
despite good intentions of service providers. One parent was
frustrated with the school seeking answers from them when
there were challenges with their child.
P: …the teacher, I’ve spoken to her a few times on the
phone. I appreciated her calling me at home on the one
Friday…she said I needed to tell you [child] had a very
difficult day and these are the challenges…I get frustrated
with ‘Well what’s changed? What’s different?’ I wish I could
have something…This has happened and this is why [child]
is being that way. But I don’t know.
Mixed method findings
The appendix presents the mixed method findings by using a
merged analysis display approach. The qualitative findings
pertaining to each of the MPOC scales show.
• Enabling and partnership (scale 1): Service providers were
both responsive to parents’ requests and inclusive in their
decision-making practices by involving parents.
• Providing general information (scale 2): There was evidence
that the service providers were both proactive and late in
relation to information sharing with parents; there was lack of
information shared, need for parent advocacy to access
information, uncertainty about services and satisfaction and
lack of satisfaction with information received.
• Providing specific information (scale 3): Parents received
information pertaining to their child from service providers,
although there were sometimes delays in receiving such
information, need for parent advocacy to access child-specific
information and uncertainty about child-specific information.
• Co-ordinated and comprehensive care (scale 4): Parents
were frustrated with disorganized services.
• Respectful and supportive care (scale 5): Service providers
listened to parents and welcomed parent advocacy.
The mixed method findings show that while some aspects of
the MPOC service components are working well, there is need
for improvement in other aspects.
Discussion
Our study highlights the value of using a mixed method
approach to generate a nuanced understanding of the process
of transition to school for children with special needs, due to
ambiguity of experiences. For example, while the quantitative
results indicated that the parents received less general and
child-specific information from service providers after school
entry, the qualitative findings highlighted the wide range of
communication and information sharing that took place
during transition. The qualitative findings showed that
information sharing routinely took place between parents
and pre-transition service providers. In contrast, the school
was only occasionally proactive in sharing information with
parents (e.g. by initiating a communication book). Echoing
findings of other studies, although some parents received
information from the school teacher through the communi-
cation book, there was a decrease in parent–teacher commu-
nication in kindergarten in comparison with preschool
(Anderson 2009; Applequist 2009; Quintero & McIntyre
2011; Stoner et al. 2007).
Poor exchange and organization of information have been
identified as significant barriers to successful transition for
children with special needs, as they often lead to gaps in service
Experiences of parents of children with special needs at school entry 573
© 2017 John Wiley & Sons Ltd, Child: care, health and development, 43, 4, 566–576
availability, duplication of procedures and cost inefficiencies
(Freedman & Boyer 2000; Janus et al. 2008). Our qualitative
findings show both occasional information sharing and a
disconnect in communication between institutions, demon-
strating the duality of relationships, while disorganization of
information within institutions was a consistent challenge for
parents during the transition process. Earlier studies demon-
strated that lack of linkages between school and agencies that
care for children in the preschool year resulted in repeated
assessments and completion of large volumes of paperwork by
parents (Janus et al. 2007; Janus et al. 2008). Our current study
expands these findings to indicate that it is often lack of
internal communication within agencies that may contribute
to parents’ frustrating experiences.
Partnerships among service providers and between
providers and families are integral elements of an effective
educational system for children with special needs. Previous
evidence documents that parents and professionals often fail to
successfully collaborate (Janus et al. 2008; Kohler 1999; Stoner
et al. 2007; Stormont et al. 2005). Through its mixed method
design, our study provides a new perspective on this
phenomenon. The parents acknowledge positive initiatives
on the part of the school, as well as good will of service
providers, even though the quantitative measurement reflects
mostly decline in relationships. This is particularly important
because higher perception of services is associated with
children’s adjustment at school (Janus & Siddiqua 2015).
Our findings make it clear that there are many positive capital
on which system-wide improvements can be built. A first step
in such improvement should give parents an opportunity to
identify their most pressing needs and concerns.
Post transition, the parents seemed to believe that schools did
not consider it problematic to delay special education service
availability to students in need. Long waitlists, lack of delivery of
promised services, uncertainty about them and inadequacy once
they were provided were also commonly reported in ours as well
as previous studies (Hamblin-Wilson & Thurman 1990; Leiter &
Krauss 2004). In terms of timeliness of services, because in some
instances services were offered and delivered on time, we believe
that a combination of lack of resources and overly bureaucratic
administrative process is responsible for the variation in
fulfilling the timely delivery (
Lutenbacher et al. 2005).
While schools sometimes took the initiative to meet the
children’s and their families needs, the need for parent
advocacy emerged as a prominent theme in the qualitative
data. The mixed method findings highlighted that it appeared
greater post transition than pre-transition. Themes related to
the need and importance of individually tailored services are
common in literature (Applequist 2009; Rous et al. 2007).
While some services are provided in school according to
children’s needs, parents usually have to take the initiative to
seek necessary and additional services (Floyd & Gallangher
1997). Negative feelings have been commonly expressed by
parents while advocating for their child given the amount of
time, energy and personal resources needed to ensure their
child’s needs were fulfilled at school (Anderson 2009;
Lutenbacher et al. 2005).
Generally, parents were less satisfied with service provision
after school entry than pre-transition as they received more
support from their early intervention service providers than
from the public schools (Hamblin-Wilson & Thurman 1990;
La Paro et al. 2000). Although the quantitative results show an
overall decline in satisfaction with services post transition, the
mixed method findings put them in context: Parents were also
pleased with many of the school staff and services, often at the
same time, which can also explain small effect sizes in
quantitative results.
The small sample size of this study increased the risk of
committing a type II error in the quantitative analyses. While it
may not be representative of other populations, the common-
alities we found with previous evidence suggest a degree of
generalizability. It is likely that parents’ reported perceptions of
and satisfaction with services depended on the degree to which
their expectations were met. To develop a more comprehensive
understanding of services from parents’ perspectives, future
studies can assess both expectations and perceptions of services
concurrently in larger and more diverse samples.
Because all qualitative interviews had been completed as part
of the primary study, there was no opportunity to probe
parents to gather more information on areas that were deemed
relevant for the current study. Member checking also could not
be conducted. Although the quantitative and qualitative phases
of the primary study were conducted in parallel and focused on
parents’ experiences with services, the themes arising from the
qualitative interviews did not include information pertaining
to every component of family-centred services considered in
the MPOC. This limited the level of content convergence
achieved in the mixed method analysis. Future convergent
mixed method studies should collect data on the same content
areas in the quantitative and qualitative phases, as this will
likely lead to greater content convergence.
Conclusion
This mixed method study contributed to the school
transition literature for children with special needs. The
574 A. Siddiqua and M. Janus
© 2017 John Wiley & Sons Ltd, Child: care, health and development, 43, 4, 566–576
quantitative results showed that parents’ perceptions of and
satisfaction with services declined post transition. While the
qualitative findings illustrated the variation in parents’
experiences with services during transition, there were some
overarching themes that reflected the common challenges
parents faced during this process.
Key messages
• There is limited evidence on experience of parents of
children with special needs at school entry in Canada.
• Mixed method research develops a nuanced understanding
of parents’ experiences of services during children’s
transition to school.
• There are several components of early year service
provision that require improvements to facilitate a
successful school entry.
Acknowledgements
This article describes research carried out by the first author
for her MSc degree under the supervision of the second
author. We would like to express our thanks to Dr Peter
Rosenbaum and Dr Wendy Sword for useful discussions
that greatly contributed to clarification of ideas presented in
this article.
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This document is a scanned copy of a printed document. No warranty is given about the
accuracy of the copy. Users should refer to the original published version of the material.
Runninghead: ACCOMMODATION RECEIPT 1
Reported Accommodations and Supports Provided to Secondary and Postsecondary
Students with Disabilities
Lynn A. Newman, Ed.D.
SRI International
Joseph W. Madaus, Ph.D.
University of Connecticut
Citation: Newman, L., & Madaus, J. (2015). Reported accommodations and supports provided
to secondary and postsecondary students with disabilities: National perspective. Career
Development and Transition for Exceptional Individuals, 30, 173-181. doi:
10.1177/2165143413518235.
The research reported here was supported by the Institute of Education Sciences,
U.S. Department of Education, though grant R305A120300 to SRI International. The
Running head: ACCOMMODATION RECEIPT 2
opinions expressed are those of the authors and do not represent views of the Institute or
the U.S. Department of Education.
Running head: ACCOMMODATION RECEIPT 3
Abstract
There is a dearth of information on specific accommodations used by students with
disabilities at the secondary and postsecondary levels. Using data from the National
Longitudinal Transition Study-2, researchers examined a nationally-representative cohort
of 3,190 students with disabilities who reported that they had ever enrolled in a
postsecondary program since leaving high school. Analysis of differences in rates of self-
disclosure indicated that only 35% of youth with disabilities informed their college of
their disability. Whereas 98% received disability-based accommodations at the secondary
level, only 24% did so at the postsecondary level. Likewise, 59% received at least one
modification at the secondary level, but only 4% did in college. Implications for practice
and future research are discussed. These data have important implications for those
assisting students with disabilities in the transition to postsecondary education. High
school transition –planning teams, including students and students, need to be aware that
students will be required to self-disclose their disability to the proper
postsecondary
contact to receive accommodations and services. In addition, secondary planning teams
and parents must understand that although accommodations and modifications are
available, their use is far more limited at the college level. Thus, the use of
accommodations and modifications at the secondary level should be carefully examined
and the student should be involved in discussions related to why each is needed, how it is
used, and what benefits it provides. At the postsecondary level, it is essential that schools
be aware of the almost two thirds of students with disabilities on their campuses who
have chosen not to disclose their disability. It highlights the importance of colleges
considering universal design principals in developing curriculum. (Contains 1 table)
Running head: ACCOMMODATION RECEIPT 4
Reported Accommodations and Supports Provided to Secondary and Postsecondary
Students with Disabilities: National Perspective
Postsecondary institutions are required by law to provide reasonable academic
adjustments and auxiliary aids to otherwise qualified students with disabilities who
disclose their disability and request such assistance. Although these services may help
level the playing field regarding academic demands (Ofiesh, 2007) and enable the student
to better deal with the challenges of college, recent data from the National Longitudinal
Transition Study-2 (NLTS2) (Newman et al., 2011) indicate that few students take
advantage of such supports. Indeed, NLTS2 data indicate that within 8 years of leaving
high school, 67% of students with disabilities who received special education services in
the K–12 system had enrolled in postsecondary education, yet only 28% disclosed that
they had disabilities in college, and less than 1 in 5 received accommodations (Newman,
et al., 2011).
The exact reasons for this low level of self-disclosure are not entirely clear but
might be attributable to a range of factors. These include the differing legal mandates
from K–12 to postsecondary education and differences in how the terms modifications,
accommodations, and academic adjustments are applied in both settings. In addition,
significant differences exist between K–12 and postsecondary education in determining
eligibility for services, including the need for greater student self-advocacy at the college
level. Once a student is found eligible, postsecondary institutions vary widely both in
types and availability of services and supports and in how they are provided (Madaus,
2010). Other data from the viewpoint of students point to the importance of self-advocacy
and indicate that some do not feel the need to disclose their disability or choose not to
Running head: ACCOMMODATION RECEIPT 5
because of fear of being stigmatized (Martin, 2010; Salzer, 2008). This paper discusses
each of these factors potentially affecting the receipt of accommodations at the
postsecondary level.
Legal Mandates
Secondary education. At the K–12 level, students with disabilities are
guaranteed services under the mandates of the Individuals with Disabilities Education
Act of 2004 (IDEA; P.L. 108-446). The IDEA requires that local education agencies
(LEAs) identify and evaluate students with potential disabilities and, if a disability is
determined, to provide them with an individualized education program (IEP). The IEP
document must include “a statement of the program modifications … that will be
provided to enable the child” to advance appropriately toward attaining the annual goals
(§ 300.320(a)(B)(4)(i)). In addition, the IEP must contain “a statement of any individual
appropriate accommodations that are necessary to measure the academic achievement
and functional performance of the child on State and districtwide assessments” (§
300.320(a)(B)(6)(i)). In high school, the use of accommodations and supports is
widespread for students with disabilities (McLaughlin, 2012). Typically, a team of
educators and the student’s parents are responsible for making decisions related to such
accommodations, a point underscored by research indicating minimal student
involvement in and understanding of the IEP process (Martin, Portley, & Graham, 2010).
Postsecondary education. Upon a student’s graduation or exit from secondary
school, section coverage under the IDEA ends. At the postsecondary level, students with
disabilities may be eligible for civil rights protections under Subpart E of Section 504 of
the Rehabilitation Act of 1973 (P.L. 93-112). According to the legislation,
Running head: ACCOMMODATION RECEIPT 6
No qualified handicapped student shall, on the basis of handicap, be
excluded from participation in, be denied the benefits of, or otherwise be
subjected to discrimination under any academic, research, occupational
training, housing, health insurance, counseling, financial aid, physical
education, athletics, recreation, transportation, other extracurricular, or
other postsecondary education aid, benefits, or services to which this
subpart applies (§104.43(a)).
To ensure that students with disabilities have access to both the physical and instructional
environment, colleges must provide academic adjustments (Office for Civil Rights, 2007).
These are described in the legislation as “modifications to its academic requirements as
are necessary to ensure that such requirements do not discriminate or have the effect of
discriminating, on the basis of handicap, against a qualified handicapped applicant or
student” (§140.44(a)). The legislation specifically states that in regard to course
examinations and evaluation of academic achievement, colleges must use methods that
ensure that such evaluation will be based on the student’s achievement level, not the
impact of the student’s disability and “impaired sensory, manual, or speaking skills”
(§104.43(c)).
A range of possible academic adjustments may be provided, including a reduced
course load and extended time on exams (Office for Civil Rights, 2007). Postsecondary
institutions must determine which accommodations will be provided on a case-by-case,
course-by-course basis to best meet the individual needs of a student (United States
Government Accountability Office, 2009). Note that although the term modifications is
used in the definition of academic adjustments, colleges and universities tend to provide
Running head: ACCOMMODATION RECEIPT 7
accommodations, not modifications. McLaughlin (2012) explained that both
accommodations and modifications “can be a device, practice, intervention, or procedure
provided to a student with a disability that affords equal access to instruction or
assessment” (p. 23). However, accommodations neither change the content being taught
nor reduce achievement expectations, whereas modifications do make such changes
(McLaughlin, 2012).
In addition, postsecondary institutions must provide students with educational
auxiliary aids and services. These might include note-takers, taped texts, recording
devices, and other adaptive computer equipment. Yet there are important restrictions to
these services. For example, institutions are not required to provide services of a personal
nature, including readers for studying or attendants. Likewise, services like tutoring need
not be provided for students with disabilities unless they are offered to the general student
body. If so, then the services must be made available to students with disabilities
((§140.44(d)(2); OCR, 2007).
Student Use of Accommodations and Services
Broad data exist on the types of accommodations provided for students in
postsecondary education. In the 1996–98 school years, 72% of 2- and 4-year
postsecondary institutions reported enrolling students with disabilities, including 98% of
public institutions. Of the institutions that enrolled students with disabilities, 98%
reported providing the students with at least one support service or accommodation
(Lewis & Farris, 1999). The most common was extended exam time or alternative exam
formats (reported by 88% of the institutions), while 77% provided tutors and 69%
provided readers, note-takers or scribes. Other reported accommodations and services
Running head: ACCOMMODATION RECEIPT 8
were registration assistance (62%), adaptive equipment and technology (58%), textbooks
on tape (55%), sign language interpreters (45%), and course substitutions or waivers
(42%) (Lewis & Farris, 1999).
More than a decade later—during the 2008–09 academic year—88% of 2- and 4-
year institutions enrolled students with disabilities, including 99% of public institutions.
Of these institutions, 93% provided extended test time, followed by classroom note-
takers (77%), faculty-provided course notes or assignments (72%), assistance with
learning strategies and study skills (72%), alternative exam formats (71%), and adaptive
equipment and technology (70%). A critical point to consider in examining these data is
that these results represent the perspective of institutions that provided the supports, not
the proportion of students with disabilities who received them. These percentages do not
distinguish between institutions that provided accommodations for only one student with
a disability and those where most students with disabilities received supports. Moreover,
these percentages represent institutions that were aware of providing services to students
who self-identified as having a disability; however, students with disabilities may have
been receiving services directly from professors or other campus offices without going
through the disability services office (Barber, 2012).
The importance of this point was amplified in a report from the NLTS2 that
tracked the postsecondary education experiences of a nationally representative sample of
young adults with disabilities for up to 8 years after they left high school (Newman et al.,
2011). Compared with institutional data on accommodations, the NLTS2 data provide a
picture of student- reported accommodation use. All the students in the sample had
received special education services in high school, and 60% had enrolled in some type of
Running head: ACCOMMODATION RECEIPT 9
postsecondary school. However, only 28% had disclosed their disability to their college.
Another large-scale study of student accommodation use by Mamiseishvili and
Koch (2011) examined data from the Beginning Postsecondary Students Longitudinal
Study to determine the factors related to first-to-second-year persistence of college
students with disabilities. Key findings indicated that course substitutions, readers, and
note-takers or scribes were significantly related to student retention. Salzer, Wick, and
Rogers (2008) presented the results of a survey of 508 current and former postsecondary
students with mental illness regarding their accommodation use in college and found that
75% reported using at least one. The most commonly reported accommodations or
informal services were individual meetings with teachers (46%), extended time to
complete assignments (44%), receiving an incomplete grade rather than an F during a
relapse (29%), and extended test time (29%).
As these studies described, some colleges provide students with disabilities
academic supports in study skills and learning strategies. These are typically considered
“enhanced or more comprehensive services” that exceed what is required by the
mandates of Section 504, but some institutions provide them (Madaus, 2006; McGuire,
2010; United States Government Accountability Office, 2009, p. 16). Troiano, Liefeld,
and Trachtenberg (2010) examined the connection between students’ use of such an
academic support program and their grade point averages and graduation rates. The
results indicated that students who regularly attended scheduled academic support
program sessions had higher GPAs; in addition, consistent attendance predicted college
graduation in 68% of the students. Conversely, students with inconsistent session
attendance had the largest concentration of GPAs below 1.5.
Running head: ACCOMMODATION RECEIPT 10
Rationale for the Present Study
Despite the widespread discussion about the importance of accommodations in
postsecondary education, relatively little is known about what specific accommodations
students use at the secondary level and subsequently at the postsecondary level. As noted,
statistics on the prevalence of accommodation use are reported primarily from the
institutional rather than student perspective. How the receipt of accommodations differs
between high school and postsecondary school for specific students is even less clear.
NLTS2 provides the data to fill this dearth of information because the data set allows
tracking of information on the services students with disabilities received in high school
and comparison of this with the services the students said they actually were receiving in
college.
Funded by the U.S. Department of Education in 2000 with an initial sample of
more than 11,000 students, the NLTS2 has produced the only national database on the
characteristics, experiences, and post-high school outcomes of secondary school-age
students with disabilities. NLTS2 is uniquely suited to contributing to a better
understanding of the experiences of postsecondary students with disabilities because it is
the only nationally representative database that generalizes to the full U.S. population of
such students. Only slightly more than a quarter of the postsecondary school students
with disabilities reported informing their postsecondary schools of their disability and
disability-related needs (Newman et al., 2011). Because most studies of postsecondary
students with disabilities rely on student’s self-identification, they completely overlook
the more than 70% of postsecondary students with disabilities who are under the radar.
Only by using data from NLTS2, a study that followed students with disabilities
Running head: ACCOMMODATION RECEIPT 11
longitudinally from high school, where their school district identified them as having a
disability, to college can the experiences of the complete population of postsecondary
students with disabilities be more fully understood.
The present paper is intended to extend the research presented by Newman et al.
(2011), based on NLTS2 data. Although that study reported data on rates of
accommodation receipt at the postsecondary level, it did not link the data for receipt of
specific types of accommodations, modifications, and supports to the student’s rate of
receipt at the secondary level, which would allow for direct comparisons between the
settings. Nor did the Newman et al. study break out rates of receipt of accommodations,
modifications, supports, and services by type of postsecondary institution. In addition, the
present analysis used a broader sample than that in the prior report. The 2011 report
included only those who had responded to the Wave 5 parent/youth interview/survey,
whereas this paper includes respondents across all NLTS2 data collection waves who
reported ever having attended a postsecondary institution. Finally, the current paper is
based on a more stringent definition of postsecondary enrollment than the 2011 report,
which is more fully described in the methods section.
Thus, the present study was designed to answer the question of the extent to
which the receipt of accommodations, modifications, supports, and services differs
between high school and postsecondary school for youth with disabilities. It also
addresses the question of the extent to which the receipt of accommodations,
modifications, and services varies across types of postsecondary schools. Specifically, the
rate of receipt of accommodations, modifications, and program services was measured at
the secondary level and compared with levels of receipt at the postsecondary level overall
Running head: ACCOMMODATION RECEIPT 12
and at 2-year/community colleges, 4-year colleges/universities, and postsecondary career
and technical education (CTE) schools.
Key Terms
The following terms were used for the purposes of this investigation:
accommodation, modification, and program services. Each is defined
below.
Note that these terms are used interchangeably at times in the literature and may be used
differently in various settings (e.g., K–12 v. postsecondary education).
Accommodation. As described by McLaughlin (2012, p. 23):
An accommodation can be a device, practice, intervention, or procedure
provided to a student with a disability that affords equal access to
instruction or assessment. Its purpose is to reduce or eliminate the impact
of the student’s disability so that he or she can achieve a standard. A key
point is that an accommodation does not change the content being taught,
nor does it reduce learning or achievement expectations.
Modification. Also as described by McLaughlin (2012, pp. 23-24):
A modification may also be a device, practice, intervention, or procedure.
However, in this case a teacher is changing the core content standard or
the performance expectation.
Program services. Program services are features, supports or assistance provided
for students with disabilities.
Data Sources/Methods
NLTS2 is the largest and richest dataset available that generalizes nationally to
the experiences and outcomes of youth with disabilities as they transitioned from high
Running head: ACCOMMODATION RECEIPT 13
school to adulthood. This study was conducted by SRI International for the U.S.
Department of Education, with data collected in five Waves, two years apart, from 2001
to 2009. The initial sample included more than 11,000 high school students ages 13
through 16 and receiving special education services on December 1, 2000. Each student’s
eligibility for special education services was determined by the school district or special
school from which the student roster was sampled. The NLTS2 two-stage sampling plan
first randomly sampled local educational agencies (LEAs) and state-supported special
schools stratified by region, district enrollment, and wealth. Students receiving special
education services were randomly selected from rosters of LEAs or special schools in
order to yield nationally representative estimates.
The present study includes NLTS2 sample members who had at least one wave of
data from a parent or youth interview after the youth had left high school, so that
measures of postsecondary enrollment were available. Results are weighted so that
findings are nationally representative of youth in the NLTS2 age range and time frame,
using a cross-wave cross-instrument weight, (Wt_AnyPYPHS) appropriate for analyzing
multiple waves of NLTS2 data (Valdes et al., 2013).
The NLTS2 database includes data collected from interviews and/or surveys of
parents and youth across five waves of data collection (conducted every other year
beginning in 2001 and ending in 2009), high school transcripts, surveys of students’ high
school teachers, and direct assessments of students’ academic achievement. For this
paper, data about postsecondary school enrollment and accommodations, modifications,
and services received from postsecondary schools were constructed based on data from
parents and/or youth’s responses to survey items in parent and youth interview/surveys
Running head: ACCOMMODATION RECEIPT 14
conducted in Waves 2 (2003) through 5 (2009). In identifying the sample for this paper,
youth responses were given priority if parent and youth responses differed in a specific
wave. For example, if a parent in Wave 3 said that the youth had attended a 2-year
college in the past 2 years, but the youth responded s/he had not attended college, the
youth was coded as not having attended a 2-year college in that wave. This differed from
the approach used to create the postsecondary sample included in the Newman, et.al.
(2011) report, where either a parent or youth affirmative response would have been
considered as a “yes” response to postsecondary enrollment for that wave. Postsecondary
enrollment rates reported in this paper will be lower than those in Newman, et. al. (2011)
because of these differences in sample definition.
The analysis sample for this paper included approximately 3,190 postsecondary
students. Postsecondary enrollment data were collected for each of three types of
postsecondary schools: 2-year or community colleges (approximately 2,230 students), 4-
year colleges or universities (approximately 1,110 students), and CTE schools
(approximately 1,280 students). Students reported to have been enrolled in each of these
types of schools were included in the sample for that type of school. Because students
may have attended several types of postsecondary institutions, they may be included in
more than one type of postsecondary school sample; however, they are included only
once in the full postsecondary sample. Unweighted sample size numbers reported here
are rounded to the nearest 10, as required by the restricted data use agreement with the
U.S. Department of Education.
We examined 23 measures of disability-related supports received from
postsecondary and high schools, divided into four categories: accommodations,
Running head: ACCOMMODATION RECEIPT 15
modifications, academically-focused program or individualized services, and other
program or individualized services. Postsecondary students who reported disclosing a
disability to their postsecondary school and asking for services, accommodations, or
other help had been asked an open-ended follow-up question about the types of supports
received from the school; responses were coded based on a long list of predetermined
categories. Probe questions were asked of those who had not responded to a category of
items. For example, if a respondent had not indicated he or she had received testing
accommodations, the follow-up question was, “Have you had any accommodations in
how you take tests, like more time to take tests or a different setting to take tests?” To
create a percentage of the full postsecondary student body with disabilities, we
constructed zero-filled versions of these items, with those who had not disclosed a
disability or requested accommodations included as a no.
Information about the receipt of accommodations, modifications, and services by
postsecondary students when they were in high school came primarily from the high
school program surveys conducted in 2002 and 2004. These surveys were completed by
the staff member most knowledgeable about the student’s high school experiences.
Respondents to the high school program survey were provided with a list of
accommodations, modifications, and academic services and asked to indicate which the
student received as part of his or her IEP or 504 plan. The high school program survey
did not include items about other-than-academic program or individualized services. That
information was collected from the parent interview/surveys conducted when
postsecondary students included in this paper were in high school. We limited these
responses to the subset of respondents who also had school program survey data.
Running head: ACCOMMODATION RECEIPT 16
Data Analysis
Analyses involved descriptive statistics (e.g., percentages and means) and
bivariate relationships (cross tabulations), excluding cases with missing values. A
standard error is presented for each mean and percentage. All statistics were weighted to
be representative of a larger population of postsecondary students with disabilities; no
imputation of missing values was conducted. Comparisons between students in the
different types of postsecondary schools were conducted using a two-sample t test with
unequal variances. Comparisons between postsecondary students receiving
accommodations, modifications, services at two time points (when they were in high
school and when they were in postsecondary school) were conducted using paired t tests.
Paired t test comparisons excluded cases with missing values at either time point. In
addition, responses for those missing one of the time-point values were compared with
those who had both values in a two-sample t test with unequal variances. Respondents
who were missing one time-point value did not differ significantly in their rate of receipt
of accommodations, modifications, or services from those who did not, with two
exceptions. Postsecondary students with high school data were more likely to receive
more time on tests and learning strategies/study skills assistance than those without (23%
vs. 15%; p < .05, and 2.4% vs. 0.5%).
Results
Postsecondary Attendance
In total, 51% of young adults with disabilities ever attended a postsecondary
school within 8 years of leaving high school. The largest number (36%) attended a 2-year
institution, followed by 23% who attended a CTE school, and 15% who attended a 4-year
Running head: ACCOMMODATION RECEIPT 17
institution. As noted, because students could attend multiple types of institutions, they
may be included in more than one type of postsecondary school sample.
Disability Type
Students with learning disabilities constituted more than two-thirds (69%) of the
population of students with disabilities in postsecondary schools. Those in four other
disability categories accounted for approximately 25% of that population: students with
emotional disturbances, 9%; intellectual disabilities, 6%; other health impairments (the
federal disability category that includes students with attention deficit/hyperactivity
disorder), 5%; and speech/language impairments, 5%. Students in the seven remaining
federal disability categories represented less than 6% of those who attended a
postsecondary school. Thirty-six percent of postsecondary students with disabilities were
reported to have ADD/ADHD in addition to their other disability. This breakdown was
consistent across types of postsecondary institutions, with students with learning
disabilities representing 69% at both 2- and 4-year colleges and 67% at CTE schools,
followed by students with emotional disturbance (10% at 2-year colleges, 7% at 4-year
colleges, and 12% at CTE schools.
Demographic Characteristics
English was the primary language of 91% of the students with disabilities who
attended postsecondary school. Students with disabilities at postsecondary schools were
more likely to be male than female (62% vs. 38%, p < .001), reflecting the
disproportionate number of males (two-thirds; Wagner et al., 2003) in the population of
youth with disabilities. In terms of race/ethnicity, white students accounted for 66% of
the population of students with disabilities who had ever attended any type of
Running head: ACCOMMODATION RECEIPT 18
postsecondary school, compared with 18% who were African American (p < .001) and
14% who were Hispanic (p < .001). Students with disabilities from families with parental
incomes of more than $50,000 made up 43% of those with disabilities ever attending
postsecondary school, and approximately 29% were from households with incomes of
$25,000 or less. These patterns in demographic differences were apparent across types of
postsecondary schools, with white males from higher SES families more likely to attend
all types.
Self-Disclosure
Although 100% of the students received special education services in secondary
school, only 35% informed a postsecondary school of their disability. Half (50%)
reported that they did not consider themselves to have a disability, whereas 14%
indicated that they considered themselves to have a disability but chose not to disclose
this to their postsecondary school. Findings were similar across types of postsecondary
institutions, with rates of disclosure ranging from 28% at CTE schools to 33% at 2- and
4-year colleges. Approximately 56% at 2- and 4-year colleges and 54% at CTE schools
reported that they did not consider themselves as having a disability and an additional
12% at 2-year and 10% at 4-year colleges, and 19% at CTE schools identified as an
individual with a disability, but had opted not to disclose that disability to their
postsecondary
school.
Receipt of Disability Accommodations or Modifications
When they were in high school, 98% of the postsecondary students in the study
received at least one type of accommodation, modification, or service because of a
Running head: ACCOMMODATION RECEIPT 19
disability (Table 1). In contrast, only 24% did at the postsecondary level—a 71
percentage point decrease (p < .001). At the time they were surveyed, 6% of
postsecondary students reported requesting, but not yet receiving some type of disability-
related support from their institution. Receipt of disability-related accommodations,
modifications, and services ranged from 16% at CTE schools to 22% at 4-year colleges
and 25% at 2-year or community colleges.
Specific types of disability-related accommodations, modifications, and services
reported as being received are based on the definitions provided earlier and presented
below.
Accommodations. When postsecondary students with disabilities were in high
school, more than 95% received at least one accommodation from their school. In
contrast, only 23% (p < .001) received any accommodations from their postsecondary
school. This pattern of lower rates of accommodation receipt at the postsecondary level
was apparent across types of schools—23% at 2-year institutions, 22% at 4-year
institutions, and 15% at CTE schools—as well as across types of accommodations. The
most frequently received type at both the secondary and postsecondary levels was testing
accommodations, including extended time and different settings for test taking. Almost
88% received this accommodation support in high school, compared with 21% (p < .001)
in postsecondary school overall; (21% at 2-year colleges; 20% at 4-year colleges; 12% at
CTE schools). Additional time to complete assignments was the second most frequently
received accommodation (72% in high school vs. 6% in postsecondary school, p < .001;
5% at 2-year colleges and CTE schools; 3% at 4-year colleges), followed by a reader for
tests or assignments (47% in high school vs. 4% in postsecondary school, p < .001; 4% at
Running head: ACCOMMODATION RECEIPT 20
2-year colleges; 2% at 4-year colleges; 3% at CTE schools), use of a calculator for
activities not allowed other students (33% vs. 6%, p < .001; 5% at 2-year colleges; 4% at
both 4-year colleges and CTE schools), disability-related computer use (23% vs. 4%, p
< .001; 3% at 2-year colleges; 4% at 4-year colleges; 1% at CTE schools), and books on
tape (15% vs. 2%, p < .001; 2% at both 2-year and 4-year colleges; 1% at CTE
schools).
Rates of accommodation receipt did not differ significantly by type of postsecondary
school.
Modifications. Results indicated that while 59% of postsecondary students with
disabilities had received at least one modification at the secondary level, only 4% (p
< .001) did so in postsecondary school. This pattern was evident across types of
modifications, including modified or alternative tests (37% in high school vs. 1% in
postsecondary school, p < .001; 1% at 2-year colleges; .2% at 4-year colleges and CTE
schools), shorter or different assignments (30% vs. 3%, p < .001; 2% at 2-year colleges;
1% at 4-year colleges; 4% at CTE schools), and modified grading standards (29% vs.
>1%, p < .001; .> 1% at each type of school.) Rates of modification receipt did not differ
significantly by type of postsecondary school.
Academically-focused services. At the high school level, 80% of the sample
were reported to have received at least one academically-focused program or
individualized service. As with other types of supports, the rate of receipt decreased
significantly at the postsecondary level, with only 12% (p < .001) of students with
disabilities who ever attended a postsecondary institution receiving any academically-
focused program or individualized service, with this rate ranging from 7% of those at 4-
year colleges, to 8% at CTE schools, to 13% at 2-year colleges. Academic services
Running head: ACCOMMODATION RECEIPT 21
included a support person to monitor progress and manage school workloads (68% in
high school vs. 1% in postsecondary school, p < .001; and approximately 1% at each type
of school), assistance with learning strategies (43 vs. 2%, p < .001; 2% at 2-year colleges;
<1% at 4-year colleges and CTE schools), tutoring (31% vs. 2%, p < .001; 10% at 2-year
colleges; 6% at 4-year colleges, and 7% at CTE schools), or a teacher aid or instructional
assistant (26% vs. 3%, p < .001; 3% at 2-year colleges; 1% at 4-year colleges and CTE
schools).
Other services. As was the case with academically related services, the rate of
receipt of other programs or individualized services decreased significantly from the
secondary to the postsecondary school level. Of postsecondary students with disabilities,
78% received at least one such service while in high school, whereas less than 6%
(p < .001) did in postsecondary school. The most frequently received supports in high
school considered as other services were case management (47% in high school vs. 1%, p
< .001 in postsecondary institutions; 2% at 2-year colleges; <1% at 4-year colleges and
CTE schools), mental health/behavior management (18% vs. 2%, p < .001; 1% at each
type of postsecondary school), occupational therapy or life skills training (13% vs. <1%,
p < .001; <1% at all types of postsecondary schools), social work services (11% vs.1%, p
< .001; <1% at 2- and 4-year colleges, 2% at CTE schools), medical nursing for
evaluation diagnosis (11% vs.<1%, p < .001; <1% at all types of postsecondary schools),
and transportation services (9% vs.1%, p < .001; <1% at 2-year colleges and CTE schools,
2% at 4-year colleges).
Discussion/Implications
Running head: ACCOMMODATION RECEIPT 22
As noted, 100% of the postsecondary students in our study had received special
education services on the basis of a disability while in high school. However, by the time
they were college age, 50% no longer considered themselves to have a disability and only
35% chose to disclose a disability to their postsecondary school. It is not clear whether
this is a result of students finding a good match between their postsecondary studies and
their strengths and therefore not feeling the implications of the disability. Nor is it clear if
this is a result of students not fully understanding the nature of their disability or the
rationale for the accommodations and supports they received in secondary school. It is
also not clear if it is because students are generally unaware of the differences in legal
rights and responsibilities between high school and postsecondary school. However, the
existing literature points to the last reason. When postsecondary students who had not
received accommodations and supports in postsecondary school were asked about their
perceptions of the need for assistance with schoolwork, approximately 50% of those in 2-
and 4-year colleges and more than 30% of those in vocational, technical, and business
schools asserted that it would have been helpful (Newman et al., 2011). Other studies
indicate that students often lack the self-advocacy skills to properly disclose their
disabilities and request accommodations and supports (Hadley, 2006); do not understand
the impact of their specific disability, accommodation needs, and legal rights (Denhart,
2008); and frequently fear a potential stigma from disclosure (Barnard-Brak & Sulak,
2010; Denhart, 2008). Independent of students’ reasoning, the results point to the
importance of fostering student self-determination and understanding of their strengths,
preferences, and needs, as well their understanding of the change in legal responsibilities
from secondary to postsecondary institutions. Additional research on student disability-
Running head: ACCOMMODATION RECEIPT 23
related self-perceptions would be invaluable in clarifying these questions and enhancing
student decision making related to disclosure and accommodation request.
Without disclosure, postsecondary institutions are not required to provide services
and reasonable accommodations and supports on the basis of a disability. The results
clearly and strikingly reveal that although receipt of accommodations and other supports
is common in secondary school, it is much less prevalent at the postsecondary level. For
example, 98% of the students with disabilities received some sort of accommodation,
modification, or related service in high school, but only 24% did at the college level.
Regarding accommodations specifically, 95% of students were reported to have
received these types of supports in secondary school, but only 23% did in postsecondary
school. As with disclosure, this may be because some students found a good fit and did
not have a need for accommodations. Yet some students might not understand the need
for or benefit of such accommodations and might not seek them out. Even more striking
is the disparity in receipt of modifications between the secondary and postsecondary
school. Whereas 59% of all the students with disabilities in this study received at least
one modification in high school, only 4% did in postsecondary school. Moreover, this
figure fell to 2% for students with disabilities who attended 4-year institutions.
Recommendations for Practice
The data related to self-disclosure and accommodation use have important
implications for those assisting students with disabilities in the transition to
postsecondary education. High school transition-planning teams, including parents and
students, need to be aware that students will be required to self-disclose their disability to
the proper postsecondary contact in order to receive accommodations and services. They
Running head: ACCOMMODATION RECEIPT 24
should also be aware that although this is the student’s responsibility, it is also his or her
right to make a decision in this regard. The decision must be weighed carefully with
knowledge of the disability and its accompanying strengths and weaknesses, as well as
with knowledge of the implications of not disclosing. As noted, without disclosure, there
is no responsibility for the institution to provide accommodations and services.
In addition, secondary planning teams and parents must understand that although
accommodations are available based on specific disability need, their use is far more
limited at the college level. Thus, the use of accommodations at the secondary level
should be carefully examined and the student should be involved in discussions related to
why each is needed, how it is used, and what benefit it provides.
It is also imperative that secondary planning teams and parents understand that
modifications, including modified exams, shorter assignments, and modified grading
standards, are unlikely to be available at all at the college level. Despite the short-term
benefit of such modifications at the secondary level, special education teams must also
take a long-term perspective that promotes the use of learning strategies and self-
awareness over modifications.
The need for secondary school programs to foster student growth in self-
monitoring and learning skills also was illustrated by the findings on the receipt of
academically focused programs or services. At the secondary level, 68% of students with
disabilities received the support of a staff member monitoring progress and workload,
however only 43% received support in learning strategies and study skills. These rates
fell to less than 2% for both areas at the postsecondary level. Clearly, it becomes vital for
students to learn these skills during secondary school while such supports are available
Running head: ACCOMMODATION RECEIPT 25
and before postsecondary attendance when they are likely to need to manage these tasks
independently.
At the postsecondary level, it is essential that schools be aware of the almost two-
thirds of students with disabilities on their campuses who have chosen not to disclose
their disability. This speaks to the importance of colleges evaluating the policies and
procedures they use to make disability services and information about accessing supports
more widely available to the broader student population. It also highlights the importance
of colleges considering universal design principals in developing curriculum (Hall,
Meyer, & Rose, 2012).
Limitations
Information about receipt of accommodations, modifications, and supports was
provided by different respondents at the high school and postsecondary school levels and
in both cases could not be independently verified. At the high school level, school staff
provided information about receipt, whereas postsecondary rates of receipt were based on
parent and postsecondary student self-report. Thus, postsecondary rates may be
underreported because parents and youth may be less aware of the types of postsecondary
supports received. In addition, these findings do not report the frequency or extent of
receipt of each type of accommodation, modification, and support at the high school or
postsecondary level because they were not measured in NLTS2.
Areas for Future Research
Additional research on student disability-related self-perceptions would be
invaluable in clarifying these issues and enhancing student decision making related to
disclosure and accommodation request. These findings indicate the need for more
Running head: ACCOMMODATION RECEIPT 26
research related to the factors that drive who receives supports, who discloses a disability,
and the impact of receipt of these supports on school completion and persistence. Given
the importance of completing college on employment and earnings and given current data
showing that students with disabilities are less likely to complete postsecondary
education than their general population peers, it is imperative to understand the link
between accommodations, supports, and help with schoolwork and postsecondary
education outcomes for students with disabilities.
Running head: ACCOMMODATION RECEIPT 27
References
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ACCOMMODATION RECEIPT 30
Table 1
Receipt of Disability-Related Accommodations, Modifications, or Services, by School Type
Receipt of at least
one:
High school
Across
postsecondary
school types
Percentage-
point
differencea
2-year college 4-year college CTE school
% SE % SE % SE % SE % SE
Accommodation,
modification, or
service 97.7 0.80 24.4 3.23 -70.6*** 24.7 4.14 22.4 4.88 15.9 3.85
Accommodation 95.4 1.02 22.7 3.28 -70.6*** 22.8 4.18 21.5 4.97 15.1 3.96
Modification 59.1 3.67 3.5 0.86 -56.7*** 2.4 0.95 1.5 0.63 3.7 1.78
Academically-
focused service 79.6 2.35 12.4 2.61 66.5*** 13.3 3.18 6.8 3.09 8.0 3.07
Other service 78.4 3.05 5.7 1.69 -71.1*** 5.5 2.06 4.6 1.40 5.1 2.89
Unweighted N 2,230 2,810 1,940 1,000 1,060
ACCOMMODATION RECEIPT 31
Note. Unweighted sample size numbers reported here are rounded to the nearest 10 as required by the restricted data use agreement with the U.S. Department of
Education. CTE= career and technical education.
aPercentage-point comparisons (difference and level of significance) are reported for the subset of postsecondary respondents who also had high school data.
Postsecondary respondents who had high school data did not differ significantly in their rate of receipt of other program or individualized services from those
who did not.
***p < .001.
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From brainstorming your paper's outline to perfecting its grammar, we perform every step carefully to make your paper worthy of A grade.
Hire your preferred writer anytime. Simply specify if you want your preferred expert to write your paper and we’ll make that happen.
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You can purchase this feature if you want our writers to sum up your paper in the form of a concise and well-articulated summary.
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We create perfect papers according to the guidelines.
We seamlessly edit out errors from your papers.
We thoroughly read your final draft to identify errors.
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Dedication. Quality. Commitment. Punctuality
Here is what we have achieved so far. These numbers are evidence that we go the extra mile to make your college journey successful.
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We understand your guidelines first before delivering any writing service. You can discuss your writing needs and we will have them evaluated by our dedicated team.
We write your papers in a standardized way. We complete your work in such a way that it turns out to be a perfect description of your guidelines.
We promise you excellent grades and academic excellence that you always longed for. Our writers stay in touch with you via email.