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 Undertake some searching of websites, journal articles, textbooks and newspapers for additional information to answer the following: 

“Can frugal innovation be disruptive innovation?” In researching and writing your report you will be expected to approach the theory as well as the practice of organisations and analyse one in relation to the other. 

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1.Select one example of less popular forms of Frugal Innovation from Table 2, p 68-69 on Rao’s paper. Further research and analyse these  product, justifying if each is an example of disruptive innovation. 

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How Disruptive is Frugal?

Article in Technology in Society · February 2013

DOI: 10.1016/j.techsoc.2013.03.003

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  • How disruptive is frugal?
  • Balkrishna C. Rao*

    Department of Engineering Design, Indian Institute of Technology-Madras, Chennai 600036, India

    a r t i c l e i n f o

    Article history:
    Received 14 February 2012
    Received in revised form 28 February 2013
    Accepted 14 March 2013

    Keywords:
    Frugal-innovation
    Disruptive innovation
    Global warming
    Financial crisis
    Sustainability

    a b s t r a c t

    Global warming and the recent financial crises have prompted a rethink among businesses
    on the production of cost-effective products and services. Frugal-innovations, with their
    genesis mainly in India, are accordingly becoming popular in emerging and developed
    economies due to their lower costs and no frills structure. By studying a variety of frugal-
    innovations, this effort brings out the features of these innovations and also examines their
    disruptiveness vis-à-vis other innovations. Furthermore, this paper has formalized the
    frugal-innovation process based on examples covered in this effort. Such a formalization
    will aid in the metamorphosis of an ordinary innovation into the frugal type.

    ! 2013 Elsevier Ltd. All rights reserved.

    1. Introduction

    In recent years, there has been a growing awareness
    among companies of innovating with limited resources.
    Industry bellwethers, such as GE and Tata Sons, have suc-
    cessfully tapped into frugal-innovations to satisfy the needs
    of consumers at the base of the pyramid encompassing the
    low-income group of people. The Economist [28] has
    defined a frugal-innovation to be cheap, tough, easy to use
    and developed with minimal amounts of raw materials.
    Even some companies in Estonia, member of the European
    Union, have tapped into “minimalist” products to tide over
    the recent recession and, which they now successfully
    export [29]. According to Srinivas & Sutz [25], a scarcity-
    induced innovation is realized under scarcity in any one or
    combination of the following inputs: knowledge, in-
    stitutions and socio-economics. Henceforth, this paper will
    refer to a scarcity-induced-, minimalist- or reverse-
    innovation as a frugal-innovation.

    The use of frugality in emerging markets was first
    reported under “frugal-engineering” by Carlos Ghosn,
    CEO of Renault [39]. Since then frugal-innovations pos-
    sessing a no frills structure have been developed for the
    thrifty consumer under constraints of developing coun-
    tries. These innovations are realized under conditions that
    are not conducive for innovating in the rich world. The
    genesis of frugal-innovations is mainly ascribed to India
    and, China to a lesser extent, where improvisations are
    widely sought after for living under frugal conditions
    [28,30]. A quintessential example of frugal-innovation is
    Jugaad, a concept that has been adopted in management
    philosophy [13,23]. The Jugaad signifies a makeshift cart
    assembled in north India, under scarce resources, for
    handling routine chores. The growing significance of frugal-
    innovation is also attested to by its inclusion in the top ten
    management ideas of the millennium [11], with Immelt
    et al. [9] forecasting their export from China and India to
    the rest of the world.

    The dawning of the 21st century has been accompanied
    by globalization along with natural and man-made-crises.
    First, independent institutions such as the Intergovern-
    mental Panel on Climate Change (IPCC) have identified

    * Tel.: þ91 044 22574660; fax: þ91 44 22574732.
    E-mail addresses: balkrish@iitm.ac.in, balkrish@ecn.purdue.edu.

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    Technology in Society 35 (2013) 65–73

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    climate change as a serious threat to our way of life [7,8,15],
    which is supplemented by other threats including losses-
    in-bio-diversity and scarcer resources [24]. At the very
    least, these natural crises beg for a spartan lifestyle to
    preserve our complex ecosystems for the betterment of
    current and future generations. Man-made threats such as
    the dot-com bubble [14] and the recent financial crises [37]
    in particular, are also prodding the global populace toward
    thrift. Second, globalization is expanding the ranks of the
    working class in emerging economies, whose desire for
    higher standards of living [2,38] is putting a strain on our
    resources. Moreover, perturbations due to the above
    mentioned threats will get aggravated due to the forecasted
    explosion in world population [36].

    The prospect of the global population turning abste-
    mious, against the above backdrop, is dim due to the as-
    pirations of an expanding middle class in emerging
    markets and also rich nations shrugging to opt for simpler
    lifestyles. An appealing solution to this dilemma is the use
    of frugal-innovationswith cutting edge technology to create
    low-cost and no frills products. The adoption of frugality
    entails design principles that advocate minimal use of re-
    sources for realizing efficient functioning of products. Other
    than minimal amounts of raw materials, the economizing
    of resources would also involve the reuse of components
    and simpler designs that result in products without extra
    accessories. The no frills nature of frugal products makes
    them “lean” when compared to their “ordinary” counter-
    parts, which are bulky due to consumption of relatively
    large amounts of resources. Consequently, aiming for a no
    frills product helps maintain lower costs with a positive
    impact on sustainability because of lesser resource
    consumption.

    The importance of low price and sustainability is borne
    out by current trends. On the one hand, natural threats are
    empowering governments world over to enact stringent
    regulations on emissions and energy efficiency. This is
    exemplified by the adoption of carbon trading schemes
    and/or energy efficient technologies and/or emissions
    limits by various economies of the developedworld and the
    BRICs (Brazil, Russia, India and China) [1,16,17]. On the other
    hand, cost-conscious consumers in emerging markets are
    demanding quality products and services at a discount for
    better lifestyles. Hence, companies will have to adopt the
    principles of frugal-innovations to achieve profitability
    against both cost-conscious consumers and regulations for
    sustainable-development.

    By economizing the usage of resource-use and aiming
    for simple products and services, albeit sometimes using
    cutting edge technology, frugal-innovations have a lot to
    offer for sustainable-development. As a result, rich coun-
    tries, such as the U.S., whose technological growth in
    recent years has flattened [4] should join the frugal
    bandwagon to give a boost to technological growth that
    will impact both economic growth and employment. Even
    export powerhouses like Germany with its legendary
    Mittelstand will have to embrace these innovations to
    cater to cost- and environment-conscious customers of the
    future.

    However, systematic studies of frugal-innovations
    are scarce despite their significance against the current

    backdrop. The effort by Prahalad and Mashelkar [22]
    describes frugal-innovations, under the banner of Gan-
    dhian innovation, but does not address the need to
    optimize ordinary innovations into the frugal type. This
    paper is an attempt in that direction, which lists the
    important features of frugal-innovations and also exam-
    ines their disruptive potential. This effort also proposes
    a methodology for either creating frugal-innovations
    from scratch or transforming an arbitrary innovation
    into the frugal type.

    2. Discussion

    Tables 1–3 list some of the popular and not-so-popular
    frugal-innovations developed to date the world over.
    The terminology used in these tables furnishes as complete
    a set of features as possible, with simple technology
    comprising any or combinations of simple design, low part
    count, ease of assembly and other features. In contrast,
    sophisticated technology entails the use of cutting edge
    technologies to make frugal products. The term indepen-
    dent business team refers to the creation of an independent
    organization by either a company or an entrepreneur to
    engender a structure and culture conducive to frugal-
    innovations. Lastly, sustainable design refers to the reuse
    of existing components.

    2.1. Features of frugal-innovations

    The frugal products and services listed in Tables 1–3 are
    priced lower than their ordinary counterparts, which were
    designed by following standard design procedures. Table
    A-1 presents the cost and features of some ordinary
    products and services to aid in this comparison. The
    bamboo microscope, listed in Table 2, is another classic
    example of frugal-innovation, which at $4 is cheap enough
    for use as a teaching aid and also one instance of basic
    research in India [21]. The theme of lower costs runs
    through the entire gamut of products and services dis-
    cussed in this effort.

    Besides the Tata Nano” and GE’s Mac 400″ and portable
    ultrasound, well known frugal products in engineering, the
    foray of frugal-innovations into the hi-tech sector is note-
    worthy. In particular, the electronics for the robotic hand at
    Sandia Laboratories were built from components found in
    cell phones [18] and the radio telescopes for the much
    vaunted Square Kilometer Array (SKA) project are satellite
    dishes retrofitted for use in astronomy [19]. This eye for
    frugality has resulted in significant cost savings as is
    evident from entries 9 and 10 in Tables 2 and A1, respec-
    tively. The frugal speech synthesizer, Avaz”, employs cut-
    ting edge technology for supporting multiple languages as
    opposed to the single language limitation of its pricier
    counterpart from the U.S. [26]. Even the U.S. Navy has
    developed low-priced Spike missiles, entry 11 in Tables 2
    and A1, that are at par in performance with their pre-
    mium counterpart, i.e., Javelin, in destroying targets such as
    armed trucks [34].

    Despite their frugal nature, many of the products
    reported in this paper are also good in their quality.

    B.C. Rao / Technology in Society 35 (2013) 65–7366

    The Bamboo Bicycle’s ride comfort has been reported to
    exceed that of its metallic counterpart [12]. The good
    quality of the portable electrocardiogram, the portable
    ultrasound and the robotic hand are reflected in their
    good performance. In fact, GEs portable products are
    widely used in developed and developing countries

    [9]

    and Sandia’s robotic hand has been reported to perform
    intricate tasks thus making it suitable for critical appli-
    cations [18]. The malfunctioning observed in a few of the
    frugal products, i.e., the Tata Nano” [33,35] and the
    telescopes in the SKA project, is no cause for concern.
    These malfunctions were limited to a few cars in the case

    of the Tata Nano and just one radio telescope in the SKA
    project. The Tata Nano 2012″, a second generation frugal
    product, is a reliable and improved version of the original
    concept and the breakdown of the telescope boils down
    to the non availability of spares. In general, frugal prod-
    ucts and services will improve with successive genera-
    tions and, the few concerns in terms of design and spares
    seen in some of the current versions will be ironed out in
    the future.

    Frugality has also influenced the fight against dis-
    eases, with researchers at Stanford University in the U.S.
    having developed a novel compact probe for detecting

    Table 1
    Popular examples of frugal-innovation.

    No Company/
    organization

    Country Name of product Type of product Frugal features Reference

    1 Tata Motors India Tata Nano” Car

    a. Lower cost
    b. Sophisticated

    technology
    c. Ease of use
    d. Independent

    business team

    [28]

    2 Tata Chemicals
    Limited

    India Tata Swach” Water Purifier a. Lower cost
    b. Simple

    technology
    c. Ease of use
    d. Portable

    [28]; http://www.tatachemicals.com/
    products/tata_swach.htm

    3 General Electric U.S. (Lab in India) Mac 400″ and
    Mac 800″

    Handheld
    Electrocardiogram

    a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use

    e. Robust
    f. Independent

    business team
    [28]

    4 General electric U.S. (Lab in China) – Portable
    Ultrasound

    a. Lower cost
    b. Sophisticated
    technology
    c. Portable
    d. Ease of use
    e. Robust
    f. Independent
    business team
    [9]

    5 General Electric U.S. (Lab in India) Well Baby Bassinet”

    and Infact Warmer
    Systems” (IWS)

    Bassinet a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use
    e. Independent

    business team

    [9]; https://www2.gehealthcare.com/
    portal/site/usen

    6 Nokia Finland Nokia 1200″ Mobile Handset a. Lower cost
    b. Sophisticated

    technology
    c. Robust
    d. Ease of use

    [28]; http://www.nokia.co.in/find-products/
    products/nokia-1200/technical-specifications

    7 Godrej and Boyce
    Manufacturing

    India ChotuKool” Refrigerator a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use

    [28]; http://www.chotukool.in/

    8 Bharathi Airtel India – Mobile Services
    Operator

    a. Lower cost
    b. Large-scale

    outsourcing
    c. Independent

    business team
    [28]

    B.C. Rao / Technology in Society 35 (2013) 65–73 67

    http://www.tatachemicals.com/products/tata_swach.htm

    http://www.tatachemicals.com/products/tata_swach.htm

    https://www2.gehealthcare.com/portal/site/usen

    https://www2.gehealthcare.com/portal/site/usen

    http://www.nokia.co.in/find-products/products/nokia-1200/technical-specifications

    http://www.nokia.co.in/find-products/products/nokia-1200/technical-specifications

    http://www.chotukool.in/

    Table 2
    Not-so-popular examples of frugal-innovation.

    No Company/
    Organization

    Country Name of
    Product

    Type of Product Frugal Features

    References

    9 Sandia National
    Laboratories

    U.S. – Robotic Hand a. Lower cost
    b. Robust
    c. Sustainable design
    d. Sophisticated technology
    e. Ease of use

    [18]

    10 South Africa South Africa Square
    Kilometer
    Array

    Radio Telescope a. Lower cost
    b. Robust
    c. Sustainable design
    d. Sophisticated technology

    [19]

    11 Naval Air Weapons
    Station

    U.S. Spike Missile a. Lower cost
    b. Robust
    c. Sophisticated technology
    d. Ease of use

    [34]

    12 Lunar Design U.S. – Bone Drill a. Lower cost
    b. Robust
    c. Simple technology
    d. Ease of use
    e. Start up

    http://www.fastcodesign.com/1664799/
    stanford-finds-hints-for-the-future-of-
    us-medical-design-in-india;
    http://www.lunar.com/a-new-model-
    for-medical-device-development/

    13 Columbia University
    (Earth Institute)

    U.S. – Bamboo Bike a. Lower cost
    b. Robust
    c. Simple technology
    d. Ease of use
    e. Start up

    [12]

    14 Tata Consultancy
    Services (TCS)

    India Home
    Infotainment
    Platform
    (HIP)”

    An information and
    communication
    platform providing
    internet gateway
    on a television set.

    a. Lower cost
    b. Tough or robust
    c. Sophisticated technology
    d. Ease of use

    [28]; http://www.tcs.com/resources/
    brochures/Pages/Home-Infotainment-
    Platform.aspx

    15 MittiCool India MittiCool
    Fridge”

    Refrigerator a. Lower price
    b. Zero maintenance cost
    c. Simple technology with

    zero energy consumption
    (earthen pot principle)

    d. Start up

    [5]; http://www.mitticool.in

    16 Jodo Gyan India – Bamboo Microscope a. Lower price
    b. Simple technology
    c. Start up

    [21]

    17 RanBaxy
    Laboratories
    Limited

    India – Generic drugs a. Lower price
    b. Sophisticated technology

    [27]

    18 Narayana
    Hrudayalaya
    Hospital

    India Health City” Healthcare a. Economies of scale
    (large volumes of
    surgeries)

    b. Low price surgery
    c. Specialized or

    sophisticated surgery

    [10,28]

    19 Wockhardt
    Hospitals

    India – Beating Heart
    Surgery

    a. Economies of scale (large
    volumes of surgeries)

    b. Low price surgery
    c. Specialized or
    sophisticated surgery
    [27]

    20 Aravind Eye care
    System

    India – Eye care a. Low price surgery
    b. Economies of scale (large

    volumes of surgeries)
    c. Sophisticated technology

    [27]

    21 Columbia Asia U.S. – Health care a. Low price services
    b. Sophisticated technology

    using healthcare
    information technology
    (HIT)

    [27]

    22 First Energy India OORJA” Stove and Fuel a. Lower cost
    b. Lesser energy

    consumption and
    emissions

    c. Simple technology
    d. Start up

    [28]; http://www.pciaonline.org/first-
    energy-private-limited

    B.C. Rao / Technology in Society 35 (2013) 65–7368

    http://www.pciaonline.org/first-energy-private-limited

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.lunar.com/a-new-model-for-medical-device-development/

    http://www.lunar.com/a-new-model-for-medical-device-development/

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.mitticool.in

    http://www.pciaonline.org/first-energy-private-limited

    tuberculosis (TB) [20]. This highly efficient probe
    comprising a mobile phone camera and light box detects
    smaller numbers of TB bacteria in a small sample when
    compared to existing testing procedures that are not cost
    effective.

    In addition to lower costs, sustainability and ease of
    operation, a bulk of the products in these tables has been
    realized from cutting edge technology. Accordingly, the
    product-based features of a frugal-innovation based on the
    discussion above are: low price, compact design with a no
    frills structure, use of limited raw materials or reuse of
    existing components, ease of use and use of cutting edge
    technology, where possible, to achieve lower costs. An in-
    dependent organizational structure with a culture pro-
    moting frugality is also evident in the creation of these
    innovations.

    2.2. Are frugal-innovations disruptive?

    Ordinarily businesses improve their profitability by
    undertaking various cost cutting measures. Traditionally
    these post design measures are directed at minimizing the
    cost of a given product by streamlining the various pro-
    cesses that go into its realization. In contrast, cost cutting is
    built into the initial design process of a frugal-innovation,
    thereby producing products that are cheaper than the
    cheapest ordinary products. Moreover, the good quality
    of a majority of the frugal products and, the quality
    improvement seen in some second generation products,
    puts frugal-innovations in a formidable position to disrupt
    their incumbents. This subsection examines the disrup-
    tiveness by applying the principles propounded by Chris-
    tensen [3] on disruptive innovations.

    Table 3
    Frugal-innovations in the making.

    No Company/organization Country Name of product Type of product Frugal features References

    29 Tuck School of Business,
    Dartmouth College

    U.S. 300$ House Housing for the poor a. Lower cost
    b. Simple design
    c. Minimum features for

    living with dignity.

    [6,32]

    30 Stanford University U.S. – Probe for Detecting
    Tuberculosis

    a. Lower cost
    b. Simple design
    c. Portable

    [20]

    Table 2 (continued )

    No Company/
    Organization
    Country Name of
    Product
    Type of Product Frugal Features References

    23 A Little World India – Rural banking
    through mobile
    phony

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust

    f. Start up

    [28]; http://www.alittleworld.com/

    24 Invention Labs India Avaz” Speech synthesizer a. Lower cost
    b. Sophisticated technology
    c. Supports multiple

    languages
    d. Portable
    e. Ease of use
    f. Robust
    g. Start up

    [26]

    25 Indian Government India Aakash
    UbiSlate 7″

    Touchscreen Tablet
    Computer

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust

    http://www.ubislate.com/; http://
    www.bbc.co.uk/news/world-south-
    asia-15180831

    26 Mindray China – Healthcare products
    such as monitoring
    and life support,
    diagnostics and
    imaging.

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust
    f. Start up developed into a

    full-fledged company

    [28,31]

    27 BYD China – Lithium-ion Battery a. Lower cost
    b. Sophisticated technology
    c. Start up developed into a

    full-fledged company
    [28]

    28 Dachangjiang China – Motorcycle Lower cost through flexible
    supply-chain network

    [28]

    B.C. Rao / Technology in Society 35 (2013) 65–73 69

    http://www.alittleworld.com/

    http://www.ubislate.com/

    http://www.bbc.co.uk/news/world-south-asia-15180831

    http://www.bbc.co.uk/news/world-south-asia-15180831

    http://www.bbc.co.uk/news/world-south-asia-15180831

    According to Christensen [3], a disruptive innovation
    is cheaper, smaller, simpler and convenient to use. Aside
    from these product-based features, Christensen [3] also
    lists characteristics pertaining to the relevant markets,
    organizational structure and resource allocation. In
    addition to lower costs, most of the products listed in
    Tables 1–3 are compact in their design and/or smaller
    and have all been noted for ease of use. However, prod-
    ucts such as the Mac 400″ and Mac 800″ extend the
    concept of Christensen’s disruption by being sophisti-
    cated in their technology.

    A crucial distinction between Christensen’s disruptive
    innovation and the frugal type involves the evolution of
    performance attributes. The former starts with a product
    attribute such as compactness or ease of use and ends with
    lowering of price through product commoditization. The
    latter however, is based on low prices and would evolve in
    the future by optimizing other attributes. The emphasis on
    lower cost restricts the designer from using resources in
    excess of that required for a frugal-innovation. Each subse-
    quent optimization of other features, such as quality,
    streamlines the frugal-design process. The end result is a
    product comprising bare minimum of components, which
    functions at par with, or even better than, the traditional
    counterpart. In addition, the precedence of lower cost gives
    a head start and, more time, to a frugal-innovation to evolve
    into a full-fledged lean product with good functionality. In
    contrast, a traditional product might not mature into a
    leaner version.

    The rubric of lower cost running through the examples
    of Tables 1–3 make it a crucial factor aiding disruption of
    ordinary innovations in the future. With the continuing
    growth of emerging economies, the ranks of their frugal
    consumers will continue to swell. Therefore, in light of
    weaker demand in most western economies, companies
    worldwide will seriously consider these disruptions by
    frugal-innovations and vie with each other to capture larger
    shares in emerging markets. In other words, a variation of
    Christensen [3] idea can be observed where consumers
    influence mainstream companies to adopt frugality into
    their value networks.

    Besides lower price, the no frills aspect of frugal-
    innovations lends itself to the needs of sustainability
    for tackling the planetary crises of our time. The factor-of-
    safety traditionally applied in designs typically leads to
    greater consumption of resources. However, the factor-of-
    frugality inherent in frugal-innovations would result in
    significant savings of resources when manufacturing
    many of these innovations for mass consumption. The
    economic utilization of resources has a positive impact
    on society and would aid in preserving resources for
    future generations. Another positive impact on sustain-
    ability would be the foreseeable improvement in the
    quality and, life, of frugal products thus optimizing con-
    sumption. Overall, the lower cost together with no frills
    design and good quality will create hoards of frugal
    products and services in the future that are beneficial
    from the perspective of both cost and sustainability.
    Frugal products will raise the living standards of society
    at large by making their good quality performance
    affordable at lower costs. The powerful combination of

    low-cost, quality and simplicity makes mass consump-
    tion of frugal products a sustainable solution for a better
    tomorrow. Therefore, frugal-innovations are a significant
    disruptive force.

    3. Methodology for undertaking frugal-innovations

    The frugal-innovation process, as carried out in
    emerging markets, typically involves tenacious entrepre-
    neurs working against a backdrop of scarce resources such
    as knowledge, raw materials, personnel and a rule of law
    conducive to innovations, at least in the past. The process
    description that follows presents a suitable methodology
    for formalizing the frugal-innovation process that can aid in
    developing these products in various sectors including
    engineering and science. While there is interaction be-
    tween the individual steps, the discretization clarifies un-
    derstanding of the methodology and also facilitates its
    systematic application to a problem. It should be noted that
    this section uses design and innovation interchangeably
    since a frugal variant of an existing product qualifies for an
    innovation.

    3.1. Modeling of functionality

    The first step of the proposed methodology is the
    detailed design process using classical analyses. A classical
    analysis refers to the use of traditional scientific, engi-
    neering and other relevant techniques generally used for
    designing products. Besides understanding the viability of
    making a product frugal, such a study would serve as a
    reference for optimizing the basic design for frugality. Even
    products in critical sectors, where “diluting” a design might
    have disastrous consequences, should avail of classical an-
    alyses to determine the feasibility of undertaking the
    frugal-innovation process. Such a study should list all the
    parameters influencing the functionality of a given product
    along with their suitable values.

    3.2. Frugal product feasibility

    The second step of this methodology is examining the
    feasibility of creating a frugal version of a given product. In
    particular, results of the study undertaken in the previous
    step would be utilized for inferring the impact of frugality
    on the functionality of a given product. The functionality
    of some products in critical sectors, such as aerospace,
    defense and even healthcare, might not lend itself for
    alteration due to the superior and reliable performance
    expected in these sectors. However, apart from such cases,
    the majority of goods and services available for consump-
    tion are ready for frugality.

    3.3. Optimization of basic design

    The third step concerns the optimization of a given
    innovation against constraints of frugality. With reference
    to Fig. 1, a given innovation should be optimized for lower
    cost against a fixed constraint of functionality or perfor-
    mance, as determined in step 1 and, variable constraints

    B.C. Rao / Technology in Society 35 (2013) 65–7370

    such as basic design, production, quality, robustness and
    ease of use. The rationale being that optimization of the
    basic design for lower cost would result in a product syn-
    thesized through efficient utilization of resources, i.e., a
    frugal-innovation.

    Each of the variable constraints could be controlled, in
    turn, through a wide range of factors. For instance, pro-
    duction encompasses manufacturing processes, process
    parameters, labor, supply-chain logistics and other relevant
    manufacturing variables that could be optimized for
    achieving lower costs. Furthermore, as depicted in Fig. 2,
    multiple iterations of variable constraints would be
    required in the general case for creating a frugal-
    innovation.

    The objective could be extended to include sustain-
    ability to account for the product’s impact on environment.
    Sustainability could also be built into the model as a fixed

    constraint comprising sustainable materials, such as
    bamboo etc. and, sustainable-design principles. However,
    any redundancies arising from the implicit inclusion of this
    factor in the optimization process should be avoided.

    The three-step methodology developed above could be
    “hardwired” into the innovator who will evaluate the
    constraints continuously during the innovation process.
    The rural frugal-innovators of India are the representatives
    of this approach. Alternatively, an innovative design or idea
    could be optimized, through this formalization, after its
    conception but well before production.

    Yet another strategy for companies to engender frugal-
    innovations is maintenance of close proximity with the
    base of the pyramid. In other words, companies should
    direct a portion of their research and development budget
    to monitoring the lifestyles of both the low-income people
    and poor. These associations with the thrifty would spawn
    new products and services, improve existing products and
    services and, maybe, lead to newfangled concepts and
    models for frugality-based businesses.

    4. Conclusions

    Globalization together with an expanding population is
    straining earth’s natural resources while also contributing
    to climate change. This paper has highlighted the signifi-
    cance of frugal-innovations against this backdrop. The
    development of no frills products and services has been
    showcased with thirty examples in a range of sectors
    including healthcare, banking, engineering and computer,
    to name a few. The strong tendency of frugal-innovations to
    disrupt incumbents was demonstrated through specific
    examples. A methodology was also presented for the sys-
    tematic development of frugal-innovations. This method-
    ology would aid companies in harnessing frugality and
    improving their profitability in a world conscious of both
    cost and sustainability.

    Appendix

    The features and prices of selected ordinary products
    are listed in this appendix for comparison with their
    frugal counterparts. These products are listed in the same
    order, i.e., same serial number, as in Tables 1–3 to facili-
    tate comparison. All columns refer to the ordinary
    products except for “Frugal Cost”, which lists the price for
    the corresponding frugal entry in Tables 1–3. The costs of
    these ordinary versions are primarily based on existing
    literature where available and complemented by current
    prices, based on current exchange rates, procured
    from India’s popular on-line shopping sites flipkart and
    naaptol.

    The performance of frugal products, with reference to
    Table A1, is at par or better than their ordinary counter-
    parts. The descriptions of some of these superior, i.e., better
    quality, frugal products are given in the section on discus-
    sion. Moreover, the column on features lists only the rele-
    vant characteristics that make these ordinary products
    distinct from the frugal type.

    Fig. 2. Converging iterations of multiple variable constraints in the opti-
    mization process for creating a frugal product or frugal-innovation. Note:
    Each shrinking oval represents convergence towards optimal value for a
    given variable, with a total of 5 iterations shown here for clarity.

    Fig. 1. Optimizing the basic design or innovation to frugal type. Note:
    Functionality (performance) is the fixed constraint while basic design, pro-
    duction, quality and usability and robustness are variable constraints.

    B.C. Rao / Technology in Society 35 (2013) 65–73 71

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    Table A1. Ordinary products and services

    No Product/service Ordinary cost Frugal cost Ordinary features References

    1 Small Car (Model: Figo for the
    Indian market)

    $7370 $2900 Higher cost http://www.zigwheels.com/

    2 Water purifier $270 $23 a. Higher cost
    b. Intricate design

    http://www.flipkart.com/

    3 Electrocardiogram
    (Marquette series)

    $2000 $800 a. Higher cost
    b. Intricate Design
    c. Bulky

    [28]

    4 Conventional Ultrasound “$100,000 $15,000 a. Higher cost
    b. Intricate Design
    c. Bulky

    [9]

    7 Refrigerator (lower capacity) $185 $70 a. Higher cost
    b. Intricate Design
    c. Bulky

    [28]; http://www.flipkart.com/

    9 Robotic Hand $250,000 $10,000 a. Higher cost
    b. Intricate design

    [18]

    10 Radio Telescope >$6 million <$2.5 million Higher cost [19] 11 Javelin Missile $147,000 $5000 Higher cost [34] 16 Microscope (educational &

    some basic research)
    $15 (single lens) $4 a. Higher cost

    b. Intricate Design
    [21]; http://www.naaptol.com

    18 Heart Surgery $20,000–$1,00,000 $2000 Higher cost [10,28]
    24 Speech Synthesizer $5000–$10000 $800 a. Higher cost

    b. Supports only
    one language

    [26]

    25 Tablet Computer (iPad) $570 $80 Higher cost http://www.ubislate.com/, http://
    www.apple.com/in/ipad/

    29 Affordable housing $3000 (in the U.S.) $300 Higher cost [6,32]

    B.C. Rao / Technology in Society 35 (2013) 65–7372

    http://indiabudget.nic.in/ub2010-11/ubmain.htm

    http://indiabudget.nic.in/ub2010-11/ubmain.htm

    http://www.zigwheels.com/

    http://www.flipkart.com/

    http://www.flipkart.com/

    http://www.naaptol.com

    http://www.ubislate.com/

    http://www.apple.com/in/ipad/

    http://www.apple.com/in/ipad/

    [38] World Bank. Globalization, growth and poverty: building an inclu-
    sive world economy. Washington, DC: Oxford University Press, New
    York & the World Bank; 2002.

    [39] Carlos Ghosn. Now is the time for the electric car. Knowledge@Whar-
    ton, http://knowledge.wharton.upenn.edu/article.cfm?articleid¼2364;
    2009 [accessed 28.10.09].

    Balkrishna C. Rao is an Assistant Professor in the Department of Engi-
    neering Design at the Indian Institute of Technology Madras, Chennai,
    India. Professor Rao’s research interests include innovations, sustainability
    and greenmanufacturing. He received his Ph.D. inmechanical engineering
    from Purdue University, USA.

    B.C. Rao / Technology in Society 35 (2013) 65–73 73

    View publication statsView publication stats

    http://knowledge.wharton.upenn.edu/article.cfm?articleid=2364

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    https://www.researchgate.net/publication/256059869

      How disruptive is frugal?
      1. Introduction
      2. Discussion
      2.1. Features of frugal-innovations
      2.2. Are frugal-innovations disruptive?
      3. Methodology for undertaking frugal-innovations
      3.1. Modeling of functionality
      3.2. Frugal product feasibility
      3.3. Optimization of basic design
      4. Conclusions
      Appendix
      References

    See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/256059869

    How Disruptive is Frugal?

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  • How disruptive is frugal?
  • Balkrishna C. Rao*

    Department of Engineering Design, Indian Institute of Technology-Madras, Chennai 600036, India

    a r t i c l e i n f o

    Article history:
    Received 14 February 2012
    Received in revised form 28 February 2013
    Accepted 14 March 2013

    Keywords:
    Frugal-innovation
    Disruptive innovation
    Global warming
    Financial crisis
    Sustainability

    a b s t r a c t

    Global warming and the recent financial crises have prompted a rethink among businesses
    on the production of cost-effective products and services. Frugal-innovations, with their
    genesis mainly in India, are accordingly becoming popular in emerging and developed
    economies due to their lower costs and no frills structure. By studying a variety of frugal-
    innovations, this effort brings out the features of these innovations and also examines their
    disruptiveness vis-à-vis other innovations. Furthermore, this paper has formalized the
    frugal-innovation process based on examples covered in this effort. Such a formalization
    will aid in the metamorphosis of an ordinary innovation into the frugal type.

    ! 2013 Elsevier Ltd. All rights reserved.

    1. Introduction

    In recent years, there has been a growing awareness
    among companies of innovating with limited resources.
    Industry bellwethers, such as GE and Tata Sons, have suc-
    cessfully tapped into frugal-innovations to satisfy the needs
    of consumers at the base of the pyramid encompassing the
    low-income group of people. The Economist [28] has
    defined a frugal-innovation to be cheap, tough, easy to use
    and developed with minimal amounts of raw materials.
    Even some companies in Estonia, member of the European
    Union, have tapped into “minimalist” products to tide over
    the recent recession and, which they now successfully
    export [29]. According to Srinivas & Sutz [25], a scarcity-
    induced innovation is realized under scarcity in any one or
    combination of the following inputs: knowledge, in-
    stitutions and socio-economics. Henceforth, this paper will
    refer to a scarcity-induced-, minimalist- or reverse-
    innovation as a frugal-innovation.

    The use of frugality in emerging markets was first
    reported under “frugal-engineering” by Carlos Ghosn,
    CEO of Renault [39]. Since then frugal-innovations pos-
    sessing a no frills structure have been developed for the
    thrifty consumer under constraints of developing coun-
    tries. These innovations are realized under conditions that
    are not conducive for innovating in the rich world. The
    genesis of frugal-innovations is mainly ascribed to India
    and, China to a lesser extent, where improvisations are
    widely sought after for living under frugal conditions
    [28,30]. A quintessential example of frugal-innovation is
    Jugaad, a concept that has been adopted in management
    philosophy [13,23]. The Jugaad signifies a makeshift cart
    assembled in north India, under scarce resources, for
    handling routine chores. The growing significance of frugal-
    innovation is also attested to by its inclusion in the top ten
    management ideas of the millennium [11], with Immelt
    et al. [9] forecasting their export from China and India to
    the rest of the world.

    The dawning of the 21st century has been accompanied
    by globalization along with natural and man-made-crises.
    First, independent institutions such as the Intergovern-
    mental Panel on Climate Change (IPCC) have identified

    * Tel.: þ91 044 22574660; fax: þ91 44 22574732.
    E-mail addresses: balkrish@iitm.ac.in, balkrish@ecn.purdue.edu.

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    http://dx.doi.org/10.1016/j.techsoc.2013.03.003

    Technology in Society 35 (2013) 65–73

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    mailto:balkrish@iitm.ac.in

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    climate change as a serious threat to our way of life [7,8,15],
    which is supplemented by other threats including losses-
    in-bio-diversity and scarcer resources [24]. At the very
    least, these natural crises beg for a spartan lifestyle to
    preserve our complex ecosystems for the betterment of
    current and future generations. Man-made threats such as
    the dot-com bubble [14] and the recent financial crises [37]
    in particular, are also prodding the global populace toward
    thrift. Second, globalization is expanding the ranks of the
    working class in emerging economies, whose desire for
    higher standards of living [2,38] is putting a strain on our
    resources. Moreover, perturbations due to the above
    mentioned threats will get aggravated due to the forecasted
    explosion in world population [36].

    The prospect of the global population turning abste-
    mious, against the above backdrop, is dim due to the as-
    pirations of an expanding middle class in emerging
    markets and also rich nations shrugging to opt for simpler
    lifestyles. An appealing solution to this dilemma is the use
    of frugal-innovationswith cutting edge technology to create
    low-cost and no frills products. The adoption of frugality
    entails design principles that advocate minimal use of re-
    sources for realizing efficient functioning of products. Other
    than minimal amounts of raw materials, the economizing
    of resources would also involve the reuse of components
    and simpler designs that result in products without extra
    accessories. The no frills nature of frugal products makes
    them “lean” when compared to their “ordinary” counter-
    parts, which are bulky due to consumption of relatively
    large amounts of resources. Consequently, aiming for a no
    frills product helps maintain lower costs with a positive
    impact on sustainability because of lesser resource
    consumption.

    The importance of low price and sustainability is borne
    out by current trends. On the one hand, natural threats are
    empowering governments world over to enact stringent
    regulations on emissions and energy efficiency. This is
    exemplified by the adoption of carbon trading schemes
    and/or energy efficient technologies and/or emissions
    limits by various economies of the developedworld and the
    BRICs (Brazil, Russia, India and China) [1,16,17]. On the other
    hand, cost-conscious consumers in emerging markets are
    demanding quality products and services at a discount for
    better lifestyles. Hence, companies will have to adopt the
    principles of frugal-innovations to achieve profitability
    against both cost-conscious consumers and regulations for
    sustainable-development.

    By economizing the usage of resource-use and aiming
    for simple products and services, albeit sometimes using
    cutting edge technology, frugal-innovations have a lot to
    offer for sustainable-development. As a result, rich coun-
    tries, such as the U.S., whose technological growth in
    recent years has flattened [4] should join the frugal
    bandwagon to give a boost to technological growth that
    will impact both economic growth and employment. Even
    export powerhouses like Germany with its legendary
    Mittelstand will have to embrace these innovations to
    cater to cost- and environment-conscious customers of the
    future.

    However, systematic studies of frugal-innovations
    are scarce despite their significance against the current

    backdrop. The effort by Prahalad and Mashelkar [22]
    describes frugal-innovations, under the banner of Gan-
    dhian innovation, but does not address the need to
    optimize ordinary innovations into the frugal type. This
    paper is an attempt in that direction, which lists the
    important features of frugal-innovations and also exam-
    ines their disruptive potential. This effort also proposes
    a methodology for either creating frugal-innovations
    from scratch or transforming an arbitrary innovation
    into the frugal type.

    2. Discussion

    Tables 1–3 list some of the popular and not-so-popular
    frugal-innovations developed to date the world over.
    The terminology used in these tables furnishes as complete
    a set of features as possible, with simple technology
    comprising any or combinations of simple design, low part
    count, ease of assembly and other features. In contrast,
    sophisticated technology entails the use of cutting edge
    technologies to make frugal products. The term indepen-
    dent business team refers to the creation of an independent
    organization by either a company or an entrepreneur to
    engender a structure and culture conducive to frugal-
    innovations. Lastly, sustainable design refers to the reuse
    of existing components.

    2.1. Features of frugal-innovations

    The frugal products and services listed in Tables 1–3 are
    priced lower than their ordinary counterparts, which were
    designed by following standard design procedures. Table
    A-1 presents the cost and features of some ordinary
    products and services to aid in this comparison. The
    bamboo microscope, listed in Table 2, is another classic
    example of frugal-innovation, which at $4 is cheap enough
    for use as a teaching aid and also one instance of basic
    research in India [21]. The theme of lower costs runs
    through the entire gamut of products and services dis-
    cussed in this effort.

    Besides the Tata Nano” and GE’s Mac 400″ and portable
    ultrasound, well known frugal products in engineering, the
    foray of frugal-innovations into the hi-tech sector is note-
    worthy. In particular, the electronics for the robotic hand at
    Sandia Laboratories were built from components found in
    cell phones [18] and the radio telescopes for the much
    vaunted Square Kilometer Array (SKA) project are satellite
    dishes retrofitted for use in astronomy [19]. This eye for
    frugality has resulted in significant cost savings as is
    evident from entries 9 and 10 in Tables 2 and A1, respec-
    tively. The frugal speech synthesizer, Avaz”, employs cut-
    ting edge technology for supporting multiple languages as
    opposed to the single language limitation of its pricier
    counterpart from the U.S. [26]. Even the U.S. Navy has
    developed low-priced Spike missiles, entry 11 in Tables 2
    and A1, that are at par in performance with their pre-
    mium counterpart, i.e., Javelin, in destroying targets such as
    armed trucks [34].

    Despite their frugal nature, many of the products
    reported in this paper are also good in their quality.

    B.C. Rao / Technology in Society 35 (2013) 65–7366

    The Bamboo Bicycle’s ride comfort has been reported to
    exceed that of its metallic counterpart [12]. The good
    quality of the portable electrocardiogram, the portable
    ultrasound and the robotic hand are reflected in their
    good performance. In fact, GEs portable products are
    widely used in developed and developing countries

    [9]

    and Sandia’s robotic hand has been reported to perform
    intricate tasks thus making it suitable for critical appli-
    cations [18]. The malfunctioning observed in a few of the
    frugal products, i.e., the Tata Nano” [33,35] and the
    telescopes in the SKA project, is no cause for concern.
    These malfunctions were limited to a few cars in the case

    of the Tata Nano and just one radio telescope in the SKA
    project. The Tata Nano 2012″, a second generation frugal
    product, is a reliable and improved version of the original
    concept and the breakdown of the telescope boils down
    to the non availability of spares. In general, frugal prod-
    ucts and services will improve with successive genera-
    tions and, the few concerns in terms of design and spares
    seen in some of the current versions will be ironed out in
    the future.

    Frugality has also influenced the fight against dis-
    eases, with researchers at Stanford University in the U.S.
    having developed a novel compact probe for detecting

    Table 1
    Popular examples of frugal-innovation.

    No Company/
    organization

    Country Name of product Type of product Frugal features Reference

    1 Tata Motors India Tata Nano” Car

    a. Lower cost
    b. Sophisticated

    technology
    c. Ease of use
    d. Independent

    business team

    [28]

    2 Tata Chemicals
    Limited

    India Tata Swach” Water Purifier a. Lower cost
    b. Simple

    technology
    c. Ease of use
    d. Portable

    [28]; http://www.tatachemicals.com/
    products/tata_swach.htm

    3 General Electric U.S. (Lab in India) Mac 400″ and
    Mac 800″

    Handheld
    Electrocardiogram

    a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use

    e. Robust
    f. Independent

    business team
    [28]

    4 General electric U.S. (Lab in China) – Portable
    Ultrasound

    a. Lower cost
    b. Sophisticated
    technology
    c. Portable
    d. Ease of use
    e. Robust
    f. Independent
    business team
    [9]

    5 General Electric U.S. (Lab in India) Well Baby Bassinet”

    and Infact Warmer
    Systems” (IWS)

    Bassinet a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use
    e. Independent

    business team

    [9]; https://www2.gehealthcare.com/
    portal/site/usen

    6 Nokia Finland Nokia 1200″ Mobile Handset a. Lower cost
    b. Sophisticated

    technology
    c. Robust
    d. Ease of use

    [28]; http://www.nokia.co.in/find-products/
    products/nokia-1200/technical-specifications

    7 Godrej and Boyce
    Manufacturing

    India ChotuKool” Refrigerator a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use

    [28]; http://www.chotukool.in/

    8 Bharathi Airtel India – Mobile Services
    Operator

    a. Lower cost
    b. Large-scale

    outsourcing
    c. Independent

    business team
    [28]

    B.C. Rao / Technology in Society 35 (2013) 65–73 67

    http://www.tatachemicals.com/products/tata_swach.htm

    http://www.tatachemicals.com/products/tata_swach.htm

    https://www2.gehealthcare.com/portal/site/usen

    https://www2.gehealthcare.com/portal/site/usen

    http://www.nokia.co.in/find-products/products/nokia-1200/technical-specifications

    http://www.nokia.co.in/find-products/products/nokia-1200/technical-specifications

    http://www.chotukool.in/

    Table 2
    Not-so-popular examples of frugal-innovation.

    No Company/
    Organization

    Country Name of
    Product

    Type of Product Frugal Features

    References

    9 Sandia National
    Laboratories

    U.S. – Robotic Hand a. Lower cost
    b. Robust
    c. Sustainable design
    d. Sophisticated technology
    e. Ease of use

    [18]

    10 South Africa South Africa Square
    Kilometer
    Array

    Radio Telescope a. Lower cost
    b. Robust
    c. Sustainable design
    d. Sophisticated technology

    [19]

    11 Naval Air Weapons
    Station

    U.S. Spike Missile a. Lower cost
    b. Robust
    c. Sophisticated technology
    d. Ease of use

    [34]

    12 Lunar Design U.S. – Bone Drill a. Lower cost
    b. Robust
    c. Simple technology
    d. Ease of use
    e. Start up

    http://www.fastcodesign.com/1664799/
    stanford-finds-hints-for-the-future-of-
    us-medical-design-in-india;
    http://www.lunar.com/a-new-model-
    for-medical-device-development/

    13 Columbia University
    (Earth Institute)

    U.S. – Bamboo Bike a. Lower cost
    b. Robust
    c. Simple technology
    d. Ease of use
    e. Start up

    [12]

    14 Tata Consultancy
    Services (TCS)

    India Home
    Infotainment
    Platform
    (HIP)”

    An information and
    communication
    platform providing
    internet gateway
    on a television set.

    a. Lower cost
    b. Tough or robust
    c. Sophisticated technology
    d. Ease of use

    [28]; http://www.tcs.com/resources/
    brochures/Pages/Home-Infotainment-
    Platform.aspx

    15 MittiCool India MittiCool
    Fridge”

    Refrigerator a. Lower price
    b. Zero maintenance cost
    c. Simple technology with

    zero energy consumption
    (earthen pot principle)

    d. Start up

    [5]; http://www.mitticool.in

    16 Jodo Gyan India – Bamboo Microscope a. Lower price
    b. Simple technology
    c. Start up

    [21]

    17 RanBaxy
    Laboratories
    Limited

    India – Generic drugs a. Lower price
    b. Sophisticated technology

    [27]

    18 Narayana
    Hrudayalaya
    Hospital

    India Health City” Healthcare a. Economies of scale
    (large volumes of
    surgeries)

    b. Low price surgery
    c. Specialized or

    sophisticated surgery

    [10,28]

    19 Wockhardt
    Hospitals

    India – Beating Heart
    Surgery

    a. Economies of scale (large
    volumes of surgeries)

    b. Low price surgery
    c. Specialized or
    sophisticated surgery
    [27]

    20 Aravind Eye care
    System

    India – Eye care a. Low price surgery
    b. Economies of scale (large

    volumes of surgeries)
    c. Sophisticated technology

    [27]

    21 Columbia Asia U.S. – Health care a. Low price services
    b. Sophisticated technology

    using healthcare
    information technology
    (HIT)

    [27]

    22 First Energy India OORJA” Stove and Fuel a. Lower cost
    b. Lesser energy

    consumption and
    emissions

    c. Simple technology
    d. Start up

    [28]; http://www.pciaonline.org/first-
    energy-private-limited

    B.C. Rao / Technology in Society 35 (2013) 65–7368

    http://www.pciaonline.org/first-energy-private-limited

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.lunar.com/a-new-model-for-medical-device-development/

    http://www.lunar.com/a-new-model-for-medical-device-development/

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.mitticool.in

    http://www.pciaonline.org/first-energy-private-limited

    tuberculosis (TB) [20]. This highly efficient probe
    comprising a mobile phone camera and light box detects
    smaller numbers of TB bacteria in a small sample when
    compared to existing testing procedures that are not cost
    effective.

    In addition to lower costs, sustainability and ease of
    operation, a bulk of the products in these tables has been
    realized from cutting edge technology. Accordingly, the
    product-based features of a frugal-innovation based on the
    discussion above are: low price, compact design with a no
    frills structure, use of limited raw materials or reuse of
    existing components, ease of use and use of cutting edge
    technology, where possible, to achieve lower costs. An in-
    dependent organizational structure with a culture pro-
    moting frugality is also evident in the creation of these
    innovations.

    2.2. Are frugal-innovations disruptive?

    Ordinarily businesses improve their profitability by
    undertaking various cost cutting measures. Traditionally
    these post design measures are directed at minimizing the
    cost of a given product by streamlining the various pro-
    cesses that go into its realization. In contrast, cost cutting is
    built into the initial design process of a frugal-innovation,
    thereby producing products that are cheaper than the
    cheapest ordinary products. Moreover, the good quality
    of a majority of the frugal products and, the quality
    improvement seen in some second generation products,
    puts frugal-innovations in a formidable position to disrupt
    their incumbents. This subsection examines the disrup-
    tiveness by applying the principles propounded by Chris-
    tensen [3] on disruptive innovations.

    Table 3
    Frugal-innovations in the making.

    No Company/organization Country Name of product Type of product Frugal features References

    29 Tuck School of Business,
    Dartmouth College

    U.S. 300$ House Housing for the poor a. Lower cost
    b. Simple design
    c. Minimum features for

    living with dignity.

    [6,32]

    30 Stanford University U.S. – Probe for Detecting
    Tuberculosis

    a. Lower cost
    b. Simple design
    c. Portable

    [20]

    Table 2 (continued )

    No Company/
    Organization
    Country Name of
    Product
    Type of Product Frugal Features References

    23 A Little World India – Rural banking
    through mobile
    phony

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust

    f. Start up

    [28]; http://www.alittleworld.com/

    24 Invention Labs India Avaz” Speech synthesizer a. Lower cost
    b. Sophisticated technology
    c. Supports multiple

    languages
    d. Portable
    e. Ease of use
    f. Robust
    g. Start up

    [26]

    25 Indian Government India Aakash
    UbiSlate 7″

    Touchscreen Tablet
    Computer

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust

    http://www.ubislate.com/; http://
    www.bbc.co.uk/news/world-south-
    asia-15180831

    26 Mindray China – Healthcare products
    such as monitoring
    and life support,
    diagnostics and
    imaging.

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust
    f. Start up developed into a

    full-fledged company

    [28,31]

    27 BYD China – Lithium-ion Battery a. Lower cost
    b. Sophisticated technology
    c. Start up developed into a

    full-fledged company
    [28]

    28 Dachangjiang China – Motorcycle Lower cost through flexible
    supply-chain network

    [28]

    B.C. Rao / Technology in Society 35 (2013) 65–73 69

    http://www.alittleworld.com/

    http://www.ubislate.com/

    http://www.bbc.co.uk/news/world-south-asia-15180831

    http://www.bbc.co.uk/news/world-south-asia-15180831

    http://www.bbc.co.uk/news/world-south-asia-15180831

    According to Christensen [3], a disruptive innovation
    is cheaper, smaller, simpler and convenient to use. Aside
    from these product-based features, Christensen [3] also
    lists characteristics pertaining to the relevant markets,
    organizational structure and resource allocation. In
    addition to lower costs, most of the products listed in
    Tables 1–3 are compact in their design and/or smaller
    and have all been noted for ease of use. However, prod-
    ucts such as the Mac 400″ and Mac 800″ extend the
    concept of Christensen’s disruption by being sophisti-
    cated in their technology.

    A crucial distinction between Christensen’s disruptive
    innovation and the frugal type involves the evolution of
    performance attributes. The former starts with a product
    attribute such as compactness or ease of use and ends with
    lowering of price through product commoditization. The
    latter however, is based on low prices and would evolve in
    the future by optimizing other attributes. The emphasis on
    lower cost restricts the designer from using resources in
    excess of that required for a frugal-innovation. Each subse-
    quent optimization of other features, such as quality,
    streamlines the frugal-design process. The end result is a
    product comprising bare minimum of components, which
    functions at par with, or even better than, the traditional
    counterpart. In addition, the precedence of lower cost gives
    a head start and, more time, to a frugal-innovation to evolve
    into a full-fledged lean product with good functionality. In
    contrast, a traditional product might not mature into a
    leaner version.

    The rubric of lower cost running through the examples
    of Tables 1–3 make it a crucial factor aiding disruption of
    ordinary innovations in the future. With the continuing
    growth of emerging economies, the ranks of their frugal
    consumers will continue to swell. Therefore, in light of
    weaker demand in most western economies, companies
    worldwide will seriously consider these disruptions by
    frugal-innovations and vie with each other to capture larger
    shares in emerging markets. In other words, a variation of
    Christensen [3] idea can be observed where consumers
    influence mainstream companies to adopt frugality into
    their value networks.

    Besides lower price, the no frills aspect of frugal-
    innovations lends itself to the needs of sustainability
    for tackling the planetary crises of our time. The factor-of-
    safety traditionally applied in designs typically leads to
    greater consumption of resources. However, the factor-of-
    frugality inherent in frugal-innovations would result in
    significant savings of resources when manufacturing
    many of these innovations for mass consumption. The
    economic utilization of resources has a positive impact
    on society and would aid in preserving resources for
    future generations. Another positive impact on sustain-
    ability would be the foreseeable improvement in the
    quality and, life, of frugal products thus optimizing con-
    sumption. Overall, the lower cost together with no frills
    design and good quality will create hoards of frugal
    products and services in the future that are beneficial
    from the perspective of both cost and sustainability.
    Frugal products will raise the living standards of society
    at large by making their good quality performance
    affordable at lower costs. The powerful combination of

    low-cost, quality and simplicity makes mass consump-
    tion of frugal products a sustainable solution for a better
    tomorrow. Therefore, frugal-innovations are a significant
    disruptive force.

    3. Methodology for undertaking frugal-innovations

    The frugal-innovation process, as carried out in
    emerging markets, typically involves tenacious entrepre-
    neurs working against a backdrop of scarce resources such
    as knowledge, raw materials, personnel and a rule of law
    conducive to innovations, at least in the past. The process
    description that follows presents a suitable methodology
    for formalizing the frugal-innovation process that can aid in
    developing these products in various sectors including
    engineering and science. While there is interaction be-
    tween the individual steps, the discretization clarifies un-
    derstanding of the methodology and also facilitates its
    systematic application to a problem. It should be noted that
    this section uses design and innovation interchangeably
    since a frugal variant of an existing product qualifies for an
    innovation.

    3.1. Modeling of functionality

    The first step of the proposed methodology is the
    detailed design process using classical analyses. A classical
    analysis refers to the use of traditional scientific, engi-
    neering and other relevant techniques generally used for
    designing products. Besides understanding the viability of
    making a product frugal, such a study would serve as a
    reference for optimizing the basic design for frugality. Even
    products in critical sectors, where “diluting” a design might
    have disastrous consequences, should avail of classical an-
    alyses to determine the feasibility of undertaking the
    frugal-innovation process. Such a study should list all the
    parameters influencing the functionality of a given product
    along with their suitable values.

    3.2. Frugal product feasibility

    The second step of this methodology is examining the
    feasibility of creating a frugal version of a given product. In
    particular, results of the study undertaken in the previous
    step would be utilized for inferring the impact of frugality
    on the functionality of a given product. The functionality
    of some products in critical sectors, such as aerospace,
    defense and even healthcare, might not lend itself for
    alteration due to the superior and reliable performance
    expected in these sectors. However, apart from such cases,
    the majority of goods and services available for consump-
    tion are ready for frugality.

    3.3. Optimization of basic design

    The third step concerns the optimization of a given
    innovation against constraints of frugality. With reference
    to Fig. 1, a given innovation should be optimized for lower
    cost against a fixed constraint of functionality or perfor-
    mance, as determined in step 1 and, variable constraints

    B.C. Rao / Technology in Society 35 (2013) 65–7370

    such as basic design, production, quality, robustness and
    ease of use. The rationale being that optimization of the
    basic design for lower cost would result in a product syn-
    thesized through efficient utilization of resources, i.e., a
    frugal-innovation.

    Each of the variable constraints could be controlled, in
    turn, through a wide range of factors. For instance, pro-
    duction encompasses manufacturing processes, process
    parameters, labor, supply-chain logistics and other relevant
    manufacturing variables that could be optimized for
    achieving lower costs. Furthermore, as depicted in Fig. 2,
    multiple iterations of variable constraints would be
    required in the general case for creating a frugal-
    innovation.

    The objective could be extended to include sustain-
    ability to account for the product’s impact on environment.
    Sustainability could also be built into the model as a fixed

    constraint comprising sustainable materials, such as
    bamboo etc. and, sustainable-design principles. However,
    any redundancies arising from the implicit inclusion of this
    factor in the optimization process should be avoided.

    The three-step methodology developed above could be
    “hardwired” into the innovator who will evaluate the
    constraints continuously during the innovation process.
    The rural frugal-innovators of India are the representatives
    of this approach. Alternatively, an innovative design or idea
    could be optimized, through this formalization, after its
    conception but well before production.

    Yet another strategy for companies to engender frugal-
    innovations is maintenance of close proximity with the
    base of the pyramid. In other words, companies should
    direct a portion of their research and development budget
    to monitoring the lifestyles of both the low-income people
    and poor. These associations with the thrifty would spawn
    new products and services, improve existing products and
    services and, maybe, lead to newfangled concepts and
    models for frugality-based businesses.

    4. Conclusions

    Globalization together with an expanding population is
    straining earth’s natural resources while also contributing
    to climate change. This paper has highlighted the signifi-
    cance of frugal-innovations against this backdrop. The
    development of no frills products and services has been
    showcased with thirty examples in a range of sectors
    including healthcare, banking, engineering and computer,
    to name a few. The strong tendency of frugal-innovations to
    disrupt incumbents was demonstrated through specific
    examples. A methodology was also presented for the sys-
    tematic development of frugal-innovations. This method-
    ology would aid companies in harnessing frugality and
    improving their profitability in a world conscious of both
    cost and sustainability.

    Appendix

    The features and prices of selected ordinary products
    are listed in this appendix for comparison with their
    frugal counterparts. These products are listed in the same
    order, i.e., same serial number, as in Tables 1–3 to facili-
    tate comparison. All columns refer to the ordinary
    products except for “Frugal Cost”, which lists the price for
    the corresponding frugal entry in Tables 1–3. The costs of
    these ordinary versions are primarily based on existing
    literature where available and complemented by current
    prices, based on current exchange rates, procured
    from India’s popular on-line shopping sites flipkart and
    naaptol.

    The performance of frugal products, with reference to
    Table A1, is at par or better than their ordinary counter-
    parts. The descriptions of some of these superior, i.e., better
    quality, frugal products are given in the section on discus-
    sion. Moreover, the column on features lists only the rele-
    vant characteristics that make these ordinary products
    distinct from the frugal type.

    Fig. 2. Converging iterations of multiple variable constraints in the opti-
    mization process for creating a frugal product or frugal-innovation. Note:
    Each shrinking oval represents convergence towards optimal value for a
    given variable, with a total of 5 iterations shown here for clarity.

    Fig. 1. Optimizing the basic design or innovation to frugal type. Note:
    Functionality (performance) is the fixed constraint while basic design, pro-
    duction, quality and usability and robustness are variable constraints.

    B.C. Rao / Technology in Society 35 (2013) 65–73 71

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    Table A1. Ordinary products and services

    No Product/service Ordinary cost Frugal cost Ordinary features References

    1 Small Car (Model: Figo for the
    Indian market)

    $7370 $2900 Higher cost http://www.zigwheels.com/

    2 Water purifier $270 $23 a. Higher cost
    b. Intricate design

    http://www.flipkart.com/

    3 Electrocardiogram
    (Marquette series)

    $2000 $800 a. Higher cost
    b. Intricate Design
    c. Bulky

    [28]

    4 Conventional Ultrasound “$100,000 $15,000 a. Higher cost
    b. Intricate Design
    c. Bulky

    [9]

    7 Refrigerator (lower capacity) $185 $70 a. Higher cost
    b. Intricate Design
    c. Bulky

    [28]; http://www.flipkart.com/

    9 Robotic Hand $250,000 $10,000 a. Higher cost
    b. Intricate design

    [18]

    10 Radio Telescope >$6 million <$2.5 million Higher cost [19] 11 Javelin Missile $147,000 $5000 Higher cost [34] 16 Microscope (educational &

    some basic research)
    $15 (single lens) $4 a. Higher cost

    b. Intricate Design
    [21]; http://www.naaptol.com

    18 Heart Surgery $20,000–$1,00,000 $2000 Higher cost [10,28]
    24 Speech Synthesizer $5000–$10000 $800 a. Higher cost

    b. Supports only
    one language

    [26]

    25 Tablet Computer (iPad) $570 $80 Higher cost http://www.ubislate.com/, http://
    www.apple.com/in/ipad/

    29 Affordable housing $3000 (in the U.S.) $300 Higher cost [6,32]

    B.C. Rao / Technology in Society 35 (2013) 65–7372

    http://indiabudget.nic.in/ub2010-11/ubmain.htm

    http://indiabudget.nic.in/ub2010-11/ubmain.htm

    http://www.zigwheels.com/

    http://www.flipkart.com/

    http://www.flipkart.com/

    http://www.naaptol.com

    http://www.ubislate.com/

    http://www.apple.com/in/ipad/

    http://www.apple.com/in/ipad/

    [38] World Bank. Globalization, growth and poverty: building an inclu-
    sive world economy. Washington, DC: Oxford University Press, New
    York & the World Bank; 2002.

    [39] Carlos Ghosn. Now is the time for the electric car. Knowledge@Whar-
    ton, http://knowledge.wharton.upenn.edu/article.cfm?articleid¼2364;
    2009 [accessed 28.10.09].

    Balkrishna C. Rao is an Assistant Professor in the Department of Engi-
    neering Design at the Indian Institute of Technology Madras, Chennai,
    India. Professor Rao’s research interests include innovations, sustainability
    and greenmanufacturing. He received his Ph.D. inmechanical engineering
    from Purdue University, USA.

    B.C. Rao / Technology in Society 35 (2013) 65–73 73

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    https://www.researchgate.net/publication/256059869

      How disruptive is frugal?
      1. Introduction
      2. Discussion
      2.1. Features of frugal-innovations
      2.2. Are frugal-innovations disruptive?
      3. Methodology for undertaking frugal-innovations
      3.1. Modeling of functionality
      3.2. Frugal product feasibility
      3.3. Optimization of basic design
      4. Conclusions
      Appendix
      References

    See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/256059869

    How Disruptive is Frugal?

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  • How disruptive is frugal?
  • Balkrishna C. Rao*

    Department of Engineering Design, Indian Institute of Technology-Madras, Chennai 600036, India

    a r t i c l e i n f o

    Article history:
    Received 14 February 2012
    Received in revised form 28 February 2013
    Accepted 14 March 2013

    Keywords:
    Frugal-innovation
    Disruptive innovation
    Global warming
    Financial crisis
    Sustainability

    a b s t r a c t

    Global warming and the recent financial crises have prompted a rethink among businesses
    on the production of cost-effective products and services. Frugal-innovations, with their
    genesis mainly in India, are accordingly becoming popular in emerging and developed
    economies due to their lower costs and no frills structure. By studying a variety of frugal-
    innovations, this effort brings out the features of these innovations and also examines their
    disruptiveness vis-à-vis other innovations. Furthermore, this paper has formalized the
    frugal-innovation process based on examples covered in this effort. Such a formalization
    will aid in the metamorphosis of an ordinary innovation into the frugal type.

    ! 2013 Elsevier Ltd. All rights reserved.

    1. Introduction

    In recent years, there has been a growing awareness
    among companies of innovating with limited resources.
    Industry bellwethers, such as GE and Tata Sons, have suc-
    cessfully tapped into frugal-innovations to satisfy the needs
    of consumers at the base of the pyramid encompassing the
    low-income group of people. The Economist [28] has
    defined a frugal-innovation to be cheap, tough, easy to use
    and developed with minimal amounts of raw materials.
    Even some companies in Estonia, member of the European
    Union, have tapped into “minimalist” products to tide over
    the recent recession and, which they now successfully
    export [29]. According to Srinivas & Sutz [25], a scarcity-
    induced innovation is realized under scarcity in any one or
    combination of the following inputs: knowledge, in-
    stitutions and socio-economics. Henceforth, this paper will
    refer to a scarcity-induced-, minimalist- or reverse-
    innovation as a frugal-innovation.

    The use of frugality in emerging markets was first
    reported under “frugal-engineering” by Carlos Ghosn,
    CEO of Renault [39]. Since then frugal-innovations pos-
    sessing a no frills structure have been developed for the
    thrifty consumer under constraints of developing coun-
    tries. These innovations are realized under conditions that
    are not conducive for innovating in the rich world. The
    genesis of frugal-innovations is mainly ascribed to India
    and, China to a lesser extent, where improvisations are
    widely sought after for living under frugal conditions
    [28,30]. A quintessential example of frugal-innovation is
    Jugaad, a concept that has been adopted in management
    philosophy [13,23]. The Jugaad signifies a makeshift cart
    assembled in north India, under scarce resources, for
    handling routine chores. The growing significance of frugal-
    innovation is also attested to by its inclusion in the top ten
    management ideas of the millennium [11], with Immelt
    et al. [9] forecasting their export from China and India to
    the rest of the world.

    The dawning of the 21st century has been accompanied
    by globalization along with natural and man-made-crises.
    First, independent institutions such as the Intergovern-
    mental Panel on Climate Change (IPCC) have identified

    * Tel.: þ91 044 22574660; fax: þ91 44 22574732.
    E-mail addresses: balkrish@iitm.ac.in, balkrish@ecn.purdue.edu.

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    climate change as a serious threat to our way of life [7,8,15],
    which is supplemented by other threats including losses-
    in-bio-diversity and scarcer resources [24]. At the very
    least, these natural crises beg for a spartan lifestyle to
    preserve our complex ecosystems for the betterment of
    current and future generations. Man-made threats such as
    the dot-com bubble [14] and the recent financial crises [37]
    in particular, are also prodding the global populace toward
    thrift. Second, globalization is expanding the ranks of the
    working class in emerging economies, whose desire for
    higher standards of living [2,38] is putting a strain on our
    resources. Moreover, perturbations due to the above
    mentioned threats will get aggravated due to the forecasted
    explosion in world population [36].

    The prospect of the global population turning abste-
    mious, against the above backdrop, is dim due to the as-
    pirations of an expanding middle class in emerging
    markets and also rich nations shrugging to opt for simpler
    lifestyles. An appealing solution to this dilemma is the use
    of frugal-innovationswith cutting edge technology to create
    low-cost and no frills products. The adoption of frugality
    entails design principles that advocate minimal use of re-
    sources for realizing efficient functioning of products. Other
    than minimal amounts of raw materials, the economizing
    of resources would also involve the reuse of components
    and simpler designs that result in products without extra
    accessories. The no frills nature of frugal products makes
    them “lean” when compared to their “ordinary” counter-
    parts, which are bulky due to consumption of relatively
    large amounts of resources. Consequently, aiming for a no
    frills product helps maintain lower costs with a positive
    impact on sustainability because of lesser resource
    consumption.

    The importance of low price and sustainability is borne
    out by current trends. On the one hand, natural threats are
    empowering governments world over to enact stringent
    regulations on emissions and energy efficiency. This is
    exemplified by the adoption of carbon trading schemes
    and/or energy efficient technologies and/or emissions
    limits by various economies of the developedworld and the
    BRICs (Brazil, Russia, India and China) [1,16,17]. On the other
    hand, cost-conscious consumers in emerging markets are
    demanding quality products and services at a discount for
    better lifestyles. Hence, companies will have to adopt the
    principles of frugal-innovations to achieve profitability
    against both cost-conscious consumers and regulations for
    sustainable-development.

    By economizing the usage of resource-use and aiming
    for simple products and services, albeit sometimes using
    cutting edge technology, frugal-innovations have a lot to
    offer for sustainable-development. As a result, rich coun-
    tries, such as the U.S., whose technological growth in
    recent years has flattened [4] should join the frugal
    bandwagon to give a boost to technological growth that
    will impact both economic growth and employment. Even
    export powerhouses like Germany with its legendary
    Mittelstand will have to embrace these innovations to
    cater to cost- and environment-conscious customers of the
    future.

    However, systematic studies of frugal-innovations
    are scarce despite their significance against the current

    backdrop. The effort by Prahalad and Mashelkar [22]
    describes frugal-innovations, under the banner of Gan-
    dhian innovation, but does not address the need to
    optimize ordinary innovations into the frugal type. This
    paper is an attempt in that direction, which lists the
    important features of frugal-innovations and also exam-
    ines their disruptive potential. This effort also proposes
    a methodology for either creating frugal-innovations
    from scratch or transforming an arbitrary innovation
    into the frugal type.

    2. Discussion

    Tables 1–3 list some of the popular and not-so-popular
    frugal-innovations developed to date the world over.
    The terminology used in these tables furnishes as complete
    a set of features as possible, with simple technology
    comprising any or combinations of simple design, low part
    count, ease of assembly and other features. In contrast,
    sophisticated technology entails the use of cutting edge
    technologies to make frugal products. The term indepen-
    dent business team refers to the creation of an independent
    organization by either a company or an entrepreneur to
    engender a structure and culture conducive to frugal-
    innovations. Lastly, sustainable design refers to the reuse
    of existing components.

    2.1. Features of frugal-innovations

    The frugal products and services listed in Tables 1–3 are
    priced lower than their ordinary counterparts, which were
    designed by following standard design procedures. Table
    A-1 presents the cost and features of some ordinary
    products and services to aid in this comparison. The
    bamboo microscope, listed in Table 2, is another classic
    example of frugal-innovation, which at $4 is cheap enough
    for use as a teaching aid and also one instance of basic
    research in India [21]. The theme of lower costs runs
    through the entire gamut of products and services dis-
    cussed in this effort.

    Besides the Tata Nano” and GE’s Mac 400″ and portable
    ultrasound, well known frugal products in engineering, the
    foray of frugal-innovations into the hi-tech sector is note-
    worthy. In particular, the electronics for the robotic hand at
    Sandia Laboratories were built from components found in
    cell phones [18] and the radio telescopes for the much
    vaunted Square Kilometer Array (SKA) project are satellite
    dishes retrofitted for use in astronomy [19]. This eye for
    frugality has resulted in significant cost savings as is
    evident from entries 9 and 10 in Tables 2 and A1, respec-
    tively. The frugal speech synthesizer, Avaz”, employs cut-
    ting edge technology for supporting multiple languages as
    opposed to the single language limitation of its pricier
    counterpart from the U.S. [26]. Even the U.S. Navy has
    developed low-priced Spike missiles, entry 11 in Tables 2
    and A1, that are at par in performance with their pre-
    mium counterpart, i.e., Javelin, in destroying targets such as
    armed trucks [34].

    Despite their frugal nature, many of the products
    reported in this paper are also good in their quality.

    B.C. Rao / Technology in Society 35 (2013) 65–7366

    The Bamboo Bicycle’s ride comfort has been reported to
    exceed that of its metallic counterpart [12]. The good
    quality of the portable electrocardiogram, the portable
    ultrasound and the robotic hand are reflected in their
    good performance. In fact, GEs portable products are
    widely used in developed and developing countries

    [9]

    and Sandia’s robotic hand has been reported to perform
    intricate tasks thus making it suitable for critical appli-
    cations [18]. The malfunctioning observed in a few of the
    frugal products, i.e., the Tata Nano” [33,35] and the
    telescopes in the SKA project, is no cause for concern.
    These malfunctions were limited to a few cars in the case

    of the Tata Nano and just one radio telescope in the SKA
    project. The Tata Nano 2012″, a second generation frugal
    product, is a reliable and improved version of the original
    concept and the breakdown of the telescope boils down
    to the non availability of spares. In general, frugal prod-
    ucts and services will improve with successive genera-
    tions and, the few concerns in terms of design and spares
    seen in some of the current versions will be ironed out in
    the future.

    Frugality has also influenced the fight against dis-
    eases, with researchers at Stanford University in the U.S.
    having developed a novel compact probe for detecting

    Table 1
    Popular examples of frugal-innovation.

    No Company/
    organization

    Country Name of product Type of product Frugal features Reference

    1 Tata Motors India Tata Nano” Car

    a. Lower cost
    b. Sophisticated

    technology
    c. Ease of use
    d. Independent

    business team

    [28]

    2 Tata Chemicals
    Limited

    India Tata Swach” Water Purifier a. Lower cost
    b. Simple

    technology
    c. Ease of use
    d. Portable

    [28]; http://www.tatachemicals.com/
    products/tata_swach.htm

    3 General Electric U.S. (Lab in India) Mac 400″ and
    Mac 800″

    Handheld
    Electrocardiogram

    a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use

    e. Robust
    f. Independent

    business team
    [28]

    4 General electric U.S. (Lab in China) – Portable
    Ultrasound

    a. Lower cost
    b. Sophisticated
    technology
    c. Portable
    d. Ease of use
    e. Robust
    f. Independent
    business team
    [9]

    5 General Electric U.S. (Lab in India) Well Baby Bassinet”

    and Infact Warmer
    Systems” (IWS)

    Bassinet a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use
    e. Independent

    business team

    [9]; https://www2.gehealthcare.com/
    portal/site/usen

    6 Nokia Finland Nokia 1200″ Mobile Handset a. Lower cost
    b. Sophisticated

    technology
    c. Robust
    d. Ease of use

    [28]; http://www.nokia.co.in/find-products/
    products/nokia-1200/technical-specifications

    7 Godrej and Boyce
    Manufacturing

    India ChotuKool” Refrigerator a. Lower cost
    b. Sophisticated

    technology
    c. Portable
    d. Ease of use

    [28]; http://www.chotukool.in/

    8 Bharathi Airtel India – Mobile Services
    Operator

    a. Lower cost
    b. Large-scale

    outsourcing
    c. Independent

    business team
    [28]

    B.C. Rao / Technology in Society 35 (2013) 65–73 67

    http://www.tatachemicals.com/products/tata_swach.htm

    http://www.tatachemicals.com/products/tata_swach.htm

    https://www2.gehealthcare.com/portal/site/usen

    https://www2.gehealthcare.com/portal/site/usen

    http://www.nokia.co.in/find-products/products/nokia-1200/technical-specifications

    http://www.nokia.co.in/find-products/products/nokia-1200/technical-specifications

    http://www.chotukool.in/

    Table 2
    Not-so-popular examples of frugal-innovation.

    No Company/
    Organization

    Country Name of
    Product

    Type of Product Frugal Features

    References

    9 Sandia National
    Laboratories

    U.S. – Robotic Hand a. Lower cost
    b. Robust
    c. Sustainable design
    d. Sophisticated technology
    e. Ease of use

    [18]

    10 South Africa South Africa Square
    Kilometer
    Array

    Radio Telescope a. Lower cost
    b. Robust
    c. Sustainable design
    d. Sophisticated technology

    [19]

    11 Naval Air Weapons
    Station

    U.S. Spike Missile a. Lower cost
    b. Robust
    c. Sophisticated technology
    d. Ease of use

    [34]

    12 Lunar Design U.S. – Bone Drill a. Lower cost
    b. Robust
    c. Simple technology
    d. Ease of use
    e. Start up

    http://www.fastcodesign.com/1664799/
    stanford-finds-hints-for-the-future-of-
    us-medical-design-in-india;
    http://www.lunar.com/a-new-model-
    for-medical-device-development/

    13 Columbia University
    (Earth Institute)

    U.S. – Bamboo Bike a. Lower cost
    b. Robust
    c. Simple technology
    d. Ease of use
    e. Start up

    [12]

    14 Tata Consultancy
    Services (TCS)

    India Home
    Infotainment
    Platform
    (HIP)”

    An information and
    communication
    platform providing
    internet gateway
    on a television set.

    a. Lower cost
    b. Tough or robust
    c. Sophisticated technology
    d. Ease of use

    [28]; http://www.tcs.com/resources/
    brochures/Pages/Home-Infotainment-
    Platform.aspx

    15 MittiCool India MittiCool
    Fridge”

    Refrigerator a. Lower price
    b. Zero maintenance cost
    c. Simple technology with

    zero energy consumption
    (earthen pot principle)

    d. Start up

    [5]; http://www.mitticool.in

    16 Jodo Gyan India – Bamboo Microscope a. Lower price
    b. Simple technology
    c. Start up

    [21]

    17 RanBaxy
    Laboratories
    Limited

    India – Generic drugs a. Lower price
    b. Sophisticated technology

    [27]

    18 Narayana
    Hrudayalaya
    Hospital

    India Health City” Healthcare a. Economies of scale
    (large volumes of
    surgeries)

    b. Low price surgery
    c. Specialized or

    sophisticated surgery

    [10,28]

    19 Wockhardt
    Hospitals

    India – Beating Heart
    Surgery

    a. Economies of scale (large
    volumes of surgeries)

    b. Low price surgery
    c. Specialized or
    sophisticated surgery
    [27]

    20 Aravind Eye care
    System

    India – Eye care a. Low price surgery
    b. Economies of scale (large

    volumes of surgeries)
    c. Sophisticated technology

    [27]

    21 Columbia Asia U.S. – Health care a. Low price services
    b. Sophisticated technology

    using healthcare
    information technology
    (HIT)

    [27]

    22 First Energy India OORJA” Stove and Fuel a. Lower cost
    b. Lesser energy

    consumption and
    emissions

    c. Simple technology
    d. Start up

    [28]; http://www.pciaonline.org/first-
    energy-private-limited

    B.C. Rao / Technology in Society 35 (2013) 65–7368

    http://www.pciaonline.org/first-energy-private-limited

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.fastcodesign.com/1664799/stanford-finds-hints-for-the-future-of-us-medical-design-in-india

    http://www.lunar.com/a-new-model-for-medical-device-development/

    http://www.lunar.com/a-new-model-for-medical-device-development/

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.tcs.com/resources/brochures/Pages/Home-Infotainment-Platform.aspx

    http://www.mitticool.in

    http://www.pciaonline.org/first-energy-private-limited

    tuberculosis (TB) [20]. This highly efficient probe
    comprising a mobile phone camera and light box detects
    smaller numbers of TB bacteria in a small sample when
    compared to existing testing procedures that are not cost
    effective.

    In addition to lower costs, sustainability and ease of
    operation, a bulk of the products in these tables has been
    realized from cutting edge technology. Accordingly, the
    product-based features of a frugal-innovation based on the
    discussion above are: low price, compact design with a no
    frills structure, use of limited raw materials or reuse of
    existing components, ease of use and use of cutting edge
    technology, where possible, to achieve lower costs. An in-
    dependent organizational structure with a culture pro-
    moting frugality is also evident in the creation of these
    innovations.

    2.2. Are frugal-innovations disruptive?

    Ordinarily businesses improve their profitability by
    undertaking various cost cutting measures. Traditionally
    these post design measures are directed at minimizing the
    cost of a given product by streamlining the various pro-
    cesses that go into its realization. In contrast, cost cutting is
    built into the initial design process of a frugal-innovation,
    thereby producing products that are cheaper than the
    cheapest ordinary products. Moreover, the good quality
    of a majority of the frugal products and, the quality
    improvement seen in some second generation products,
    puts frugal-innovations in a formidable position to disrupt
    their incumbents. This subsection examines the disrup-
    tiveness by applying the principles propounded by Chris-
    tensen [3] on disruptive innovations.

    Table 3
    Frugal-innovations in the making.

    No Company/organization Country Name of product Type of product Frugal features References

    29 Tuck School of Business,
    Dartmouth College

    U.S. 300$ House Housing for the poor a. Lower cost
    b. Simple design
    c. Minimum features for

    living with dignity.

    [6,32]

    30 Stanford University U.S. – Probe for Detecting
    Tuberculosis

    a. Lower cost
    b. Simple design
    c. Portable

    [20]

    Table 2 (continued )

    No Company/
    Organization
    Country Name of
    Product
    Type of Product Frugal Features References

    23 A Little World India – Rural banking
    through mobile
    phony

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust

    f. Start up

    [28]; http://www.alittleworld.com/

    24 Invention Labs India Avaz” Speech synthesizer a. Lower cost
    b. Sophisticated technology
    c. Supports multiple

    languages
    d. Portable
    e. Ease of use
    f. Robust
    g. Start up

    [26]

    25 Indian Government India Aakash
    UbiSlate 7″

    Touchscreen Tablet
    Computer

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust

    http://www.ubislate.com/; http://
    www.bbc.co.uk/news/world-south-
    asia-15180831

    26 Mindray China – Healthcare products
    such as monitoring
    and life support,
    diagnostics and
    imaging.

    a. Lower cost
    b. Sophisticated technology
    c. Portable
    d. Ease of use
    e. Robust
    f. Start up developed into a

    full-fledged company

    [28,31]

    27 BYD China – Lithium-ion Battery a. Lower cost
    b. Sophisticated technology
    c. Start up developed into a

    full-fledged company
    [28]

    28 Dachangjiang China – Motorcycle Lower cost through flexible
    supply-chain network

    [28]

    B.C. Rao / Technology in Society 35 (2013) 65–73 69

    http://www.alittleworld.com/

    http://www.ubislate.com/

    http://www.bbc.co.uk/news/world-south-asia-15180831

    http://www.bbc.co.uk/news/world-south-asia-15180831

    http://www.bbc.co.uk/news/world-south-asia-15180831

    According to Christensen [3], a disruptive innovation
    is cheaper, smaller, simpler and convenient to use. Aside
    from these product-based features, Christensen [3] also
    lists characteristics pertaining to the relevant markets,
    organizational structure and resource allocation. In
    addition to lower costs, most of the products listed in
    Tables 1–3 are compact in their design and/or smaller
    and have all been noted for ease of use. However, prod-
    ucts such as the Mac 400″ and Mac 800″ extend the
    concept of Christensen’s disruption by being sophisti-
    cated in their technology.

    A crucial distinction between Christensen’s disruptive
    innovation and the frugal type involves the evolution of
    performance attributes. The former starts with a product
    attribute such as compactness or ease of use and ends with
    lowering of price through product commoditization. The
    latter however, is based on low prices and would evolve in
    the future by optimizing other attributes. The emphasis on
    lower cost restricts the designer from using resources in
    excess of that required for a frugal-innovation. Each subse-
    quent optimization of other features, such as quality,
    streamlines the frugal-design process. The end result is a
    product comprising bare minimum of components, which
    functions at par with, or even better than, the traditional
    counterpart. In addition, the precedence of lower cost gives
    a head start and, more time, to a frugal-innovation to evolve
    into a full-fledged lean product with good functionality. In
    contrast, a traditional product might not mature into a
    leaner version.

    The rubric of lower cost running through the examples
    of Tables 1–3 make it a crucial factor aiding disruption of
    ordinary innovations in the future. With the continuing
    growth of emerging economies, the ranks of their frugal
    consumers will continue to swell. Therefore, in light of
    weaker demand in most western economies, companies
    worldwide will seriously consider these disruptions by
    frugal-innovations and vie with each other to capture larger
    shares in emerging markets. In other words, a variation of
    Christensen [3] idea can be observed where consumers
    influence mainstream companies to adopt frugality into
    their value networks.

    Besides lower price, the no frills aspect of frugal-
    innovations lends itself to the needs of sustainability
    for tackling the planetary crises of our time. The factor-of-
    safety traditionally applied in designs typically leads to
    greater consumption of resources. However, the factor-of-
    frugality inherent in frugal-innovations would result in
    significant savings of resources when manufacturing
    many of these innovations for mass consumption. The
    economic utilization of resources has a positive impact
    on society and would aid in preserving resources for
    future generations. Another positive impact on sustain-
    ability would be the foreseeable improvement in the
    quality and, life, of frugal products thus optimizing con-
    sumption. Overall, the lower cost together with no frills
    design and good quality will create hoards of frugal
    products and services in the future that are beneficial
    from the perspective of both cost and sustainability.
    Frugal products will raise the living standards of society
    at large by making their good quality performance
    affordable at lower costs. The powerful combination of

    low-cost, quality and simplicity makes mass consump-
    tion of frugal products a sustainable solution for a better
    tomorrow. Therefore, frugal-innovations are a significant
    disruptive force.

    3. Methodology for undertaking frugal-innovations

    The frugal-innovation process, as carried out in
    emerging markets, typically involves tenacious entrepre-
    neurs working against a backdrop of scarce resources such
    as knowledge, raw materials, personnel and a rule of law
    conducive to innovations, at least in the past. The process
    description that follows presents a suitable methodology
    for formalizing the frugal-innovation process that can aid in
    developing these products in various sectors including
    engineering and science. While there is interaction be-
    tween the individual steps, the discretization clarifies un-
    derstanding of the methodology and also facilitates its
    systematic application to a problem. It should be noted that
    this section uses design and innovation interchangeably
    since a frugal variant of an existing product qualifies for an
    innovation.

    3.1. Modeling of functionality

    The first step of the proposed methodology is the
    detailed design process using classical analyses. A classical
    analysis refers to the use of traditional scientific, engi-
    neering and other relevant techniques generally used for
    designing products. Besides understanding the viability of
    making a product frugal, such a study would serve as a
    reference for optimizing the basic design for frugality. Even
    products in critical sectors, where “diluting” a design might
    have disastrous consequences, should avail of classical an-
    alyses to determine the feasibility of undertaking the
    frugal-innovation process. Such a study should list all the
    parameters influencing the functionality of a given product
    along with their suitable values.

    3.2. Frugal product feasibility

    The second step of this methodology is examining the
    feasibility of creating a frugal version of a given product. In
    particular, results of the study undertaken in the previous
    step would be utilized for inferring the impact of frugality
    on the functionality of a given product. The functionality
    of some products in critical sectors, such as aerospace,
    defense and even healthcare, might not lend itself for
    alteration due to the superior and reliable performance
    expected in these sectors. However, apart from such cases,
    the majority of goods and services available for consump-
    tion are ready for frugality.

    3.3. Optimization of basic design

    The third step concerns the optimization of a given
    innovation against constraints of frugality. With reference
    to Fig. 1, a given innovation should be optimized for lower
    cost against a fixed constraint of functionality or perfor-
    mance, as determined in step 1 and, variable constraints

    B.C. Rao / Technology in Society 35 (2013) 65–7370

    such as basic design, production, quality, robustness and
    ease of use. The rationale being that optimization of the
    basic design for lower cost would result in a product syn-
    thesized through efficient utilization of resources, i.e., a
    frugal-innovation.

    Each of the variable constraints could be controlled, in
    turn, through a wide range of factors. For instance, pro-
    duction encompasses manufacturing processes, process
    parameters, labor, supply-chain logistics and other relevant
    manufacturing variables that could be optimized for
    achieving lower costs. Furthermore, as depicted in Fig. 2,
    multiple iterations of variable constraints would be
    required in the general case for creating a frugal-
    innovation.

    The objective could be extended to include sustain-
    ability to account for the product’s impact on environment.
    Sustainability could also be built into the model as a fixed

    constraint comprising sustainable materials, such as
    bamboo etc. and, sustainable-design principles. However,
    any redundancies arising from the implicit inclusion of this
    factor in the optimization process should be avoided.

    The three-step methodology developed above could be
    “hardwired” into the innovator who will evaluate the
    constraints continuously during the innovation process.
    The rural frugal-innovators of India are the representatives
    of this approach. Alternatively, an innovative design or idea
    could be optimized, through this formalization, after its
    conception but well before production.

    Yet another strategy for companies to engender frugal-
    innovations is maintenance of close proximity with the
    base of the pyramid. In other words, companies should
    direct a portion of their research and development budget
    to monitoring the lifestyles of both the low-income people
    and poor. These associations with the thrifty would spawn
    new products and services, improve existing products and
    services and, maybe, lead to newfangled concepts and
    models for frugality-based businesses.

    4. Conclusions

    Globalization together with an expanding population is
    straining earth’s natural resources while also contributing
    to climate change. This paper has highlighted the signifi-
    cance of frugal-innovations against this backdrop. The
    development of no frills products and services has been
    showcased with thirty examples in a range of sectors
    including healthcare, banking, engineering and computer,
    to name a few. The strong tendency of frugal-innovations to
    disrupt incumbents was demonstrated through specific
    examples. A methodology was also presented for the sys-
    tematic development of frugal-innovations. This method-
    ology would aid companies in harnessing frugality and
    improving their profitability in a world conscious of both
    cost and sustainability.

    Appendix

    The features and prices of selected ordinary products
    are listed in this appendix for comparison with their
    frugal counterparts. These products are listed in the same
    order, i.e., same serial number, as in Tables 1–3 to facili-
    tate comparison. All columns refer to the ordinary
    products except for “Frugal Cost”, which lists the price for
    the corresponding frugal entry in Tables 1–3. The costs of
    these ordinary versions are primarily based on existing
    literature where available and complemented by current
    prices, based on current exchange rates, procured
    from India’s popular on-line shopping sites flipkart and
    naaptol.

    The performance of frugal products, with reference to
    Table A1, is at par or better than their ordinary counter-
    parts. The descriptions of some of these superior, i.e., better
    quality, frugal products are given in the section on discus-
    sion. Moreover, the column on features lists only the rele-
    vant characteristics that make these ordinary products
    distinct from the frugal type.

    Fig. 2. Converging iterations of multiple variable constraints in the opti-
    mization process for creating a frugal product or frugal-innovation. Note:
    Each shrinking oval represents convergence towards optimal value for a
    given variable, with a total of 5 iterations shown here for clarity.

    Fig. 1. Optimizing the basic design or innovation to frugal type. Note:
    Functionality (performance) is the fixed constraint while basic design, pro-
    duction, quality and usability and robustness are variable constraints.

    B.C. Rao / Technology in Society 35 (2013) 65–73 71

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    Table A1. Ordinary products and services

    No Product/service Ordinary cost Frugal cost Ordinary features References

    1 Small Car (Model: Figo for the
    Indian market)

    $7370 $2900 Higher cost http://www.zigwheels.com/

    2 Water purifier $270 $23 a. Higher cost
    b. Intricate design

    http://www.flipkart.com/

    3 Electrocardiogram
    (Marquette series)

    $2000 $800 a. Higher cost
    b. Intricate Design
    c. Bulky

    [28]

    4 Conventional Ultrasound “$100,000 $15,000 a. Higher cost
    b. Intricate Design
    c. Bulky

    [9]

    7 Refrigerator (lower capacity) $185 $70 a. Higher cost
    b. Intricate Design
    c. Bulky

    [28]; http://www.flipkart.com/

    9 Robotic Hand $250,000 $10,000 a. Higher cost
    b. Intricate design

    [18]

    10 Radio Telescope >$6 million <$2.5 million Higher cost [19] 11 Javelin Missile $147,000 $5000 Higher cost [34] 16 Microscope (educational &

    some basic research)
    $15 (single lens) $4 a. Higher cost

    b. Intricate Design
    [21]; http://www.naaptol.com

    18 Heart Surgery $20,000–$1,00,000 $2000 Higher cost [10,28]
    24 Speech Synthesizer $5000–$10000 $800 a. Higher cost

    b. Supports only
    one language

    [26]

    25 Tablet Computer (iPad) $570 $80 Higher cost http://www.ubislate.com/, http://
    www.apple.com/in/ipad/

    29 Affordable housing $3000 (in the U.S.) $300 Higher cost [6,32]

    B.C. Rao / Technology in Society 35 (2013) 65–7372

    http://indiabudget.nic.in/ub2010-11/ubmain.htm

    http://indiabudget.nic.in/ub2010-11/ubmain.htm

    http://www.zigwheels.com/

    http://www.flipkart.com/

    http://www.flipkart.com/

    http://www.naaptol.com

    http://www.ubislate.com/

    http://www.apple.com/in/ipad/

    http://www.apple.com/in/ipad/

    [38] World Bank. Globalization, growth and poverty: building an inclu-
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    2009 [accessed 28.10.09].

    Balkrishna C. Rao is an Assistant Professor in the Department of Engi-
    neering Design at the Indian Institute of Technology Madras, Chennai,
    India. Professor Rao’s research interests include innovations, sustainability
    and greenmanufacturing. He received his Ph.D. inmechanical engineering
    from Purdue University, USA.

    B.C. Rao / Technology in Society 35 (2013) 65–73 73

    View publication statsView publication stats

    http://knowledge.wharton.upenn.edu/article.cfm?articleid=2364

    http://knowledge.wharton.upenn.edu/article.cfm?articleid=2364

    https://www.researchgate.net/publication/256059869

      How disruptive is frugal?
      1. Introduction
      2. Discussion
      2.1. Features of frugal-innovations
      2.2. Are frugal-innovations disruptive?
      3. Methodology for undertaking frugal-innovations
      3.1. Modeling of functionality
      3.2. Frugal product feasibility
      3.3. Optimization of basic design
      4. Conclusions
      Appendix
      References

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    Trusted Partner of 9650+ Students for Writing

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