4 PART ASSIGNMENT DUE IN 50 HOURS

4 part assignment due in 50 hours

THE INSTRUCTIONS TO THE ASSIGNMENTS ARE ATTACHED

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Stage 2 – Business Analysis and System Recommendation x
Stage 2: Process Analysis

Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 assignment.

Overview

As the business analyst in the CIO’s department of Maryland Technology Consulting (MTC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is toconduct a process analysis. This will identify how the current manual process is working and what improvements could be made to the process that would be supported by a technology solution.

Assignment – BA&SR: Section II.Process Analysis

The first step is to review any feedback from Stage 1 to help improve the effectiveness of your overall report and then add the new section to your report. Only content for Stage 2 will be graded for this submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. For this assignment, you will add Section II of the Business Analysis and System Recommendation (BA&SR) Report to Section I. You will conduct an analysis of the current hiring process and present information on expected business improvements. This analysis lays the ground work for Section III. Requirements of the BA&SR Report (Stage 3 assignment) which will identify MTC’s requirements for a system.

Using the case study, assignment instructions, Content readings, and external research, develop your Section II. Process Analysis. The case study tells you that the executives and employees at MTC have identified a need for an effective and efficient hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. As the stakeholders provide their needs and expectations to improve the process, identify steps that could be improved with the support of a hiring system. Also look for examples of issues and problems that can be improved with a technology solution.

Use the outline format, headings and tables provided and follow all formatting instructions below.

Begin with your Section I (Stage 1 assignment) and add Section II. Apply specific information from the case study to address each area along with relevant supporting research.

II. Process Analysis

A. Hiring Process

At the beginning of this section, write an introductory opening sentence for this section that addresses what the complete table provides. Refer to Week 3 and 4 content on processes and analyzing process improvements. Additional research can expand your knowledge of these areas.

The first step in analyzing the process is to document what the current process steps are and who is responsible for doing them. Therefore, the table provides the current steps in the manual hiring process provided by the case study. Remember, a process is a series of steps to perform a task; therefore, think about what the users are doing as part of the hiring process. Retain the as-is process steps provided; do not remove or revise these. Complete the second column by identifying the stakeholder responsible for this step based on the interviews in the MTC Case.

The next step is to identify how a hiring or applicant tracking systemcould improve each step in the process and how the business will benefit from that improvement. For each of the as-is process steps provided, complete the To-Be Process column in the table.indicating how this step in the process will be done using the hiring or applicant tracking system.For each process step, the statement should be concise and include an action verb and align with improving or replacing the current manual, as-is process step provided. Then complete the Business Benefits of the Improved Process column by explaining how this part of the process can contribute to the overall business strategy– think at a higher level than the specific process step. Review the examples provided in the Hiring Process table. For each to-be process step, identify the result of using the system, as shown in the two examples. While it is truethat the system will speed up each step of the process, think about how MTCwould benefit more strategically from using an automated system to perform that step.

The first row and last rows have been completed for you as an example and must be retained and not revised.Be sure your table contains a total of 12 steps. Use the examples to help you provide clear to-be process steps and business benefits. Your responses should be written in complete sentences.

MTC Hiring Process

As-Is Process

Responsible MTC Position

To-Be Process – How the system Will Support and Improvethe hiring process

Business Benefits of Improved Process (Align with MTC’s overall business strategy and needs.)

1. Recruiter receives application from job hunter via Postal Service Mail.

Recruiter

EXAMPLE PROVIDED – (Retain text as #1 but remove this label and gray shading in your report)

System will receive application via on-line submission through MTC Employment Website and store in the applicant database within the hiring system.

A more efficient submission process decreases time needed to receive and begin processing applications. This will present a positive image to potential employees and help MTC compete for top IT talent.

2. Recruiter screens resumes to identify top candidates by matching with job requirements from job description.

3. Recruiter forwards top candidates to Administrative Assistant via interoffice mail

4. Administrative Assistant forwards candidates’ resumes and applications to hiring manager for the position via interoffice mail.

5. Hiring Manager reviews applications and selects who he/she wants to interview.

6. Hiring Manager sends email to Administrative Assistant on who he/she has selected to interview and identifies members of the interview team.

7. AA schedules interviews by contacting interview team members and hiring manager to identify possible time slots

8. AA emails candidates to schedule interviews.

9. Interview is conducted with candidate, hiring manager and other members of the interview team.

Hiring Manager and Interview Team

Interview is conducted with candidate, hiring manager and other members of the interview team. (Hiring System is not used for this step.)

n/a

10. AA collects feedback from interviews and status of candidates

11. Hiring manager informs the AA on his top candidate for hiring

12. Administrative Assistant prepares offer letter based on information from recruiter and puts in the mail to the chosen candidate.

Administrative Assistant

EXAMPLE PROVIDED – (Retain text as #12 but remove this label and gray shading in your report)

System enables AA to prepare job offer letter by storing the offer letter template and information on each candidate; allows AA to select information to go into letter and put it into the template, which can then be reviewed and emailed to the candidate.

More efficient offer process presents positive image to applicants and decreases time needed to prepare offer letter, and enablesMTC to hire in advance of the competition.

B. Expected Improvements – As noted in the case study, there are a lot of manual processes, overwhelming paperwork, difficulty scheduling interviews, etc. related to MTC’s current manual hiring process. A technology solution can address many of these issues. For each of the areas listed in the table below, provide an example of an issue from the case study and how a technology solution could be used to improve that area. Issues and improvements should be addressed in 1-2 clear, complete sentences with information incorporated from the case study. The first one is provided as an example.Note: This is not about the stakeholders’ wishes or expectations for the new system but identifying the current issues they have. Some may be explicitly stated in the interviews and for others you may need to apply some critical thinking. (Provide an introductory sentence and copy the table and insert information within.) For explanations of these areas, refer to Week 4 content on analyzing process improvements.Additional research can expand your knowledge of these areas.

Area

Current Issues

(from the Case Study)

Improvements

(due to use of technology)

Collaboration:

EXAMPLE PROVIDED

(Retain text but remove this label and gray shading in your report)

The Hiring Manager states that recruiting is only one area he is responsible for and he isn’t as responsive to HR as he could be. Therefore, he counts on the Recruiters to help manage the process and keep him informed.
Current manual system causes considerable communication breakdowns and takes additional effort and time to stay on top of the hiring process.

An efficient system with all information in one place, easily accessible via a dashboard, and updated in real time could make his recruiting job easier; and he could devote time to effectively working collaboratively and proactively with HR on his staffing needs.

Communications: Explain how a hiring system could improve internal and external communications

Workflow: Explain how a hiring system could improve the MTC hiring process by providing a consistent structure for each participant to perform his/her part in the hiring process.

Relationships: Explain how implementing an enterprise hiring system could foster stronger relationships withapplicants/potential employees.

Formatting Your Assignment

Consider your audience – you are writing in the role of anMTC business analyst and your audience is MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization. Use third person consistently throughout the report.In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

· In Stage 2, you are preparing the second part of a 4-stage report. Use the structure, headings, and outline format provided here for your report. Use the numbering/lettering in the assignment instructions as shown below.
II. Process Analysis
A. Hiring Process
B. Expected Improvements

· Begin with Section I, considering any feedback received, and add to it Section II.
· Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Section II should not exceed 3 pages.
· Content areas should be double spaced; table entries should be single-spaced.
· To
copy a table
: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.
· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.
· Continue to use thetitle pagecreated in Stage 1 that includes: The title of report, company name, your name, Course and Section Number, and date of this submission.
·
Use at least two resources with APA formatted citation and reference for this Stage 2 assignment. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself. For information on APA format, refer to Content>Course Resources>Writing Resources.
· Add the references required for this assignment to the Reference Page. Additional research in the next stages will be added to this as you build the report.The final document should contain all references from all stages appropriately formatted and alphabetized.
· Running headers are not required for this report.
· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.
· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.
· Your submission should include
your last name first in the filename:Lastname_firstname_Stage_2

GRADING RUBRIC:

Criteria

90-100%

Far Above Standards

80-89%

Above Standards

70-79%

Meets Standards

60-69%

Below Standards

< 60% Well Below Standards Possible Points Stakeholder Identification Identification of a logical stakeholder based on the case study Generally,1 point per stakeholder. 9-10 Points 10 stakeholders correctly identified as derived from the Case Study. 8.5 Points 10 stakeholders correctly identified as derived from the case study or logical assumption. 7.5 Points Minimum of 8 stakeholders correctly identified as derived from the case study or logical assumption. 6-7 Points Fewer than 8 stakeholders correctly identified as derived from the case study or logical assumptions; and/or contains significant incorrect information. 0-5 Points Content missing or extremely incomplete, did not reflect the assignment instructions, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 10 To-Be Process Analysis Analysis describes how the system will supportand improve the hiring process Generally, 0-3 points per to-be process step. Both quantity and quality evaluated. 27-30 Points To-Be Process step improvements clearly relate to corresponding As-Is Process step and fully explain how the system will support it; demonstrates sophisticated analysis. 24-26 Points To-Be Process step improvements relate to corresponding As-Is Process step and explains how the system will support it; demonstrates effective analysis. 21-23 Points To-Be Process step improvement is provided for each As-Is Process step and an explanation is provided for each. 18-20 Points Fewer than 10 To-Be Process step improvements and/or explanations are provided; and/or contains significant incorrect information. 0-17 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 30 Business Benefits of Improved Process Explains how each step in the process can contribute to the overall business strategy Generally, 0-2 points per improved process step. Both quantity and quality evaluated. 18-20 Points Business benefits for all 10 process steps are fully explained; demonstrates sophisticated analysis. 16-17 Points Business benefits for all 10 process steps are explained; demonstrates effective analysis. 14-15 Points Business benefits for all 10 process steps are included. 12-13 Points Business benefits for fewer than 10 process steps are provided; and/or contains significant incorrect information. 0-11 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 20 Expected Improvements Issues from case study and improvements due to technology in areas of Communication, Workflow, and Relationships Generally, 0-7 points per area. Both quantity and quality evaluated. 18-20 Points Issues and improvements for all 3 areas are fully and correctly explained; demonstrates sophisticated analysis. 16-17 Points Issues and improvements for all 3 areas are explained; demonstrates effective analysis. 14-15 Points Issues and improvements for all 3 areas are provided. 12-13 Points Issues and improvements for fewer than 3 areas are provided; and/or contains significant incorrect information. 0-11 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 20 Research Two or more sources--one source from within the IFSM 300 course content and one external (other than the course materials) 9-10 Points Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style. 8.5 Points At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style. 7.5 Points Only one resource is used and properly incorporated and/or reference(s) lack correct APA style. 6.5 Points A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations. 0-5 Points No course content or external research incorporated; or reference listed is not cited within the text. 10 Format Uses outline format provided; includes Title Page and Reference Page 9-10 Points Well organized and easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 8.5 Points Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 7.5 Points Some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person. 6.5 Points Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person. 0-5 Points Extremely poorly written, has many grammar and/or spelling errors, or does not convey the information. 10 TOTAL Points Possible 100 Stage 2: Process Analysis03/17/2020 3

Stage

1: Strategic Use of Technology

Before you begin work on this assignment, be sure you have read the Case Study on Maryland Technology Consultants (MTC). MTC is a fictional company created for IFSM 300’s Case Study. It is also recommended that you review the additional Stages (2, 3 and 4) as well as the vendor brochure provided for Stage 4. This will help you understand the overall report and potential solution.

Overview

As a business analyst in the Chief Information Officer’s (CIO’s) department of Maryland Technology Consulting (MTC), you have been assigned to conduct an analysis, develop a set of system requirements, evaluate a proposed solution, and develop an implementation plan for an IT solution (applicant tracking or hiring system) to improve the hiring process for MT

This work will be completed in four stages, and each of these four stages will focus on one section of an overall Business Analysis and System Recommendation (BA&SR) report to be delivered to the CIO.

Section

I. Strategic Use of Technology

(Stage 1) – The first step is to look at the organization and explain how an IT system could be used to support MTC’s strategies and objectives and support its decision-making processes.

Section II. Process Analysis (Stage 2) – Next you will evaluate current processes and workflow and explain how MTC can use IT to improve its processes and workflow.

Section III. Requirements (Stage 3) –Then you will identify key stakeholder expectations for the new technology solution to support MTC’s hiring process and develop a set of requirements.

Section IV. System Recommendation (Stage 4) – Finally, you will review the provided Vendor brochure for a proposed applicant tracking system and explain how it meets the requirements and what needs to be done to implement the system within MTC.

The sections of the BA&SR will be developed and submitted as four staged assignments. For stages 1, 2, and 3, only the material associated with that stage will be graded. The stage 2, 3, and 4 submissions will include the stage that is due, which will be graded according to the assignment requirements and rubric criteria, as well as include all previously submitted stages with any revisions made. It is recommended that when preparing stages 2, 3, and 4, you review any feedback from previous assignments to help improve the effectiveness of your overall report and increase the likelihood of a well-written final submission. For stage 4, the complete BA&SR submission includes grading criteria for evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted across all sections and flows smoothly from one section to the next.

Assignment – BA&SR:

Introduction

and Section I. Strategic Use of Technology

Write an appropriate Introduction to the entire BA&SR Report (guidelines are provided below). Section I of the BA&SR document contains an organizational analysis and identifies ways in which an information system to improve the hiring process can help MTC, the organization in the case study, meet its strategic goals and meet the information needs of various levels of management.

Using the case study, assignment instructions, Content readings, and external research, develop your Introduction and Section I. Strategic Use of Technology. To start, review the readings in Weeks 1 and 2. The case study tells you that the executives and employees at MTC have identified a need for an effective and efficient applicant tracking or hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis.

Use the outline format, headings and tables provided and follow all formatting instructions below. For Stage 1, create a title page and reference page that will be used for all 4 stages.

Apply specific information from the case study to address each area.

Introduction

Begin your report with a clear, concise, well organized introduction to explain why you are writing and what is to come in the complete BA&SR report (not just Stage 1). This should briefly set the context for MTC – business purpose, environment, and current challenges related to hiring. Then specifically provide what is to come in the full report. Keep your audience in mind – this is an internal report for the CIO of MTC. Provide an introduction in one paragraph that engages the reader’s interest in continuing to read your report.

Strategic Use of Technology

A. Business Strategy – In this section, you should clearly present – at a broad level – what MTC’s business strategy is (refer to case study information), then what issues the current manual hiring process may present that interfere with achieving that strategy, and how improving the hiring process will benefit MTC and support its business strategy. (Use two to three strong sentences that explain how the system would support the strategy and justify your position with specifics from the Case Study.)

B. Competitive Advantage – First, provide an overview of the competitive environment that MTC is currently operating in based on information from the case study. Then explain how and why MTC can use the new hiring system to increase its competitive advantage and help achieve its overall business strategy. Your explanation should demonstrate your understanding of what competitive advantage is as well as how improving the hiring process will help achieve MTC’s competitive advantage. Include how MTC can use the type of data or information that will be in the hiring system to improve its competitive advantage. (Paragraph of 4-5 sentences)

Strategic Objectives- Review the four Strategic Goals presented in the Strategic Business Plan section of the MTC Case Study. The CIO has asked you to come up with an example of an objective to help meet each goal and explain how a new hiring system would help achieve that objective. As you can see from the example provided in the table below, an objective is a statement that is clear (not vague) and is something that can be measured or evaluated to determine whether it has been met or not. An important part of setting objectives is that they are SMART (specific, measurable, achievable, relevant and time-bound). In order to evaluate whether an objective has been achieved, it’s important to be able to measure it. Consider this difference – Student wants to get a degree (non-specific and not measurable) vs. Student wants to earn a degree in Information Systems Management by May 2020. (This objective provides specific what and when.) First, insert an introductory opening sentence for this table. Then, for each of the rows listed below, complete the table with the requested information. (Provide an introductory sentence and copy the table. Create an objective for each of the 3 remaining goals and explain using 2-3 complete sentences for each.) Note: This is not about an objective to implement a hiring system or broad business goals but rather the focus is on objectives that would be supported by the use of a technology solution to support/improve the hiring process.

Strategic Goal

(from case study)

Objective

(clear, measurable and time-bound)

Explanation

(2-3 sentences)

Increase MTC Business Development by winning new contracts in the areas of IT Consulting

Build a cadre of consultants internationally to provide remote research and analysis support to MTC’s onsite teams in the U. S.

EXAMPLE PROVIDED – (Retain text but remove this label and gray shading in your report)

Increase international recruiting efforts and employ 5 research analysts in the next 12 months.

The new hiring system would allow applicants from around the world to apply online, increasing the number of international applicants. It would enable the recruiters to carefully monitor the applications for these positions, identify the necessary research and analysis skills needed, and screen resumes for these key skills. Recruiters could quickly view the number of applicants and identify when additional recruiting efforts are needed to meet the objective.

Continue to increase MTC’s ability to quickly provide high quality consultants to awarded contracts to best serve the clients’ needs

Increase MTC’s competitive advantage in the IT consulting marketplace by increasing its reputation for having IT consultants who are highly skilled in leading edge technologies and innovative solutions for its clients

D. Decision Making – In the reading, “How Information Supports Decision Making,” you were introduced to the information requirements of various levels of the organization. First, insert an introductory opening sentence for this section. Then, for each of the management roles listed below, complete the table with the appropriate level (as defined in the reading – one word is all that is required in this column), an example of a specific decision supported by the Hiring System to be made at that level, and what type of information from the hiring system would be needed to support that decision. Think about what information the hiring system could provide about applicants, etc., and then identify an example of a decision that might be made by each level of management. A decision is a choice or conclusion that the management might make about business operations or future planning. This is not about the decisions about implementing a new technology solution or about general responsibilities of each role. Example: A decision example could be stated as: CEO decides to expand MTC’s services to include cybersecurity. He can make this decision because the hiring system provides information that many applicants have the needed skills, certifications and experience to enable MTC to easily recruit IT consultants in this area. (Provide an introductory sentence then copy the table and insert information within, writing in complete sentences.)

Role

Level as defined in Course Content Reading

Example of Possible Decision Supported by Hiring System

Example of Information the Hiring System Could Provide to Support Your Example Decision

Senior/Executive Managers

(Decisions made by the CEO and the CFO at MTC supported by the hiring system.)

Middle Managers

(Decisions made by the Director of HR and the Manager of Recruiting supported by the hiring system.)

Operational Managers

(Decisions made by the line managers in the organization who are hiring for their projects supported by the hiring system.)

Formatting Your Assignment

Consider your audience – you are writing in the role of an MTC business analyst and your audience is MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization. Also do not reference “stage #” or “case study” – these are class terms and would not be in a business report. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

Create a title page that includes: The title of report, company name, your name, Course and Section number and date (revise date with each submission).

· In Stage 1, you are preparing the first part of a 4-stage report. Use the structure, headings, and outline format provided here for your report. Use the numbering/lettering in the assignment instructions as shown below.

Introduction
I. Strategic Use of Technology

A. Business Strategy

B. Competitive Advantage

C. Strategic Objectives

D. Decision Making

· Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Assignment should not exceed 4 pages excluding title and reference pages.

· Content areas should be double spaced; table entries should be single-spaced.

· To
copy a table
: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.

· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

Use at least two resources with APA formatted citation and reference. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself. Refer to APA Requirements for IFSM 300 Classes that is posted under Content>Course Resources>Writing Resources for specifics related to citing from the class content. For information on general APA format, refer to Content>Course Resources>Writing Resources.

· Begin a Reference Page for resources required for this assignment. Additional research in the next stages will be added to this as you build the report. The final document should contain all references from all stages appropriately formatted and alphabetized. Use APA format for your reference page.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

· Your submission should include
your last name first in the filename: Lastname_firstname_Stage_1

GRADING RUBRIC:

Criteria

90-100%

Far Above Standards

80-89%

Above Standards

70-79%

Meets Standards

60-69%

Below Standards

< 60% Well Below Standards Possible Points Introduction Describes the organization and provides an introduction to the overall Report 9-10 Points The introduction is very effective; is clear, logical, derived from the Case Study; and demonstrates a sophisticated level of writing. 8.5 Points The introduction is clear, logical, and derived from the Case Study. 7.5 Points The introduction is adequate and is derived from the Case Study. 6.5 Points The introduction is not clear, logical and/or derived from the Case Study. 0-5 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not derived from the Case Study; and/or is not original work for this class section. 10 Strategy How the system will support the organization’s strategy as derived from the case study 18-20 Points The explanation is clear, logical and fully supported with information from the Case study and using a sophisticated level of writing. 16-17 Points The explanation is clear, logical and supported with information from the Case study. 14-15 Points The explanation is provided and supported with information from the Case Study. 12-13 Points The explanation is not clear, logical and/or supported with information from the Case Study. 0-11 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 20 Competitive Advantage Explanation of how the system and its data can be used for competitive advantage 13-15 Points Clear, complete, logical, derived from the Case Study, and demonstrates sophisticated analysis and writing. 12.75 Points Complete and accurate; derived from the Case Study, demonstrates analysis and effective writing. 10-11 Points Explanation is provided and related to the Case Study, may lack specifics and/or clear logic. 9 Points Explanation is not clear, logical and/or supported with information from the Case Study. 0-8 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 15 Strategic Objectives Three objectives derived from Strategic Goals in Case Study with explanation of how new hiring system would help achieve. Generally, 0-5 points per objective. Both quantity and quality evaluated. 13-15 Points Objectives are clear, measurable and time-bound and are strongly and fully explained using a sophisticated level of writing. 12.75 Points Objectives are clear, measurable and time-bound, and are clearly explained. 10-11 Points Objectives are somewhat clear, measurable and time-bound, and are explained. 9 Points Objectives are not clear, measurable and/or time-bound, and/or are not explained. 0-8 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 15 Decision-Making Types of decisions supported by the system for each of the three levels of the organization Generally, 0-5 points per decision example. Both quantity and quality evaluated. 13-15 Points Identified correctly and fully, clearly and logically explained; are derived from the Case Study; and demonstrate sophisticated analysis and writing. 12.75 Points Identified correctly and clearly and logically explained; are derived from the Case Study; and demonstrate analysis and effective writing. 10-11 Points Identified correctly and explained and are derived from the Case Study. 9 Points Not all provided; and/or are not correct and/or not derived from the Case Study. 0-8 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 15 Research Two or more sources--one source from within the IFSM 300 course content and one external (other than the course materials) 9-10 Points Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style. 8.5 Points At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style. 7.5 Points Only one resource is used and properly incorporated and/or reference(s) lack correct APA style. 6.5 Points A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations. 0-5 Points No course content or external research incorporated; or reference listed is not cited within the text. 10 Format Uses outline format provided; includes Title Page and Reference Page 13-15 Points Well organized and easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 12.75 Points Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 10-11 Points Some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person. 9 Points Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person. 0-8 Points Extremely poorly written, has many grammar and/or spelling errors, or does not convey the information required. 15 TOTAL Points Possible 100

Stage 1: Strategic Use of Technology 03/19/2020 1

Stage3: Requirements

Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 and 2 assignments.

Overview

Assignment – BA&SR Section III. Requirements

The first step is to review any feedback from previous stages to help improve the effectiveness of your overall report and then add the new section to your report. Only content for Stage 3 will be graded for this submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. For this assignment, you will add Section III of the Business Analysis and System Recommendation (BA&SR) Report to your Sections I and II. In this section you will identify requirements for the new hiring system. This analysis leads into Section IV. System Recommendation of the BA&SR (Stage 4 assignment) that will analyze a proposed IT solution to ensure it meets MTC’s organizational strategy and fulfills its operational needs.

Using the case study, assignment instructions, Content readings, and external research, develop your Section III. Requirements. The case study tells you that the executives and employees at Maryland Technology Consultants (MTC) have identified a need for an effective and efficient applicant tracking or hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. In particular, look for information in the interviews to provide stakeholder interests and needs.

Use the outline format, headings and tables provided and follow all formatting instructions below.

III. Requirements

A. Stakeholder Interests – Review the interest or objectives for the new hiring system for each stakeholder listed below based on his or her organizational role and case study information. Consider how the technology will improve how his/her job is done; that is, identify what each of the stakeholders needs the hiring system to do. Then to complete the table below, use information from the stakeholder interviews and identify one significant challenge or problem for each stakeholder related to the current hiring process (not their future expectations). Then explain how a system could address their problems. Do not define what that position does in the organization. (Provide an introductory sentence for this section, copy the table below and complete the two columns with 1-2 complete sentences for each role in each column.)

Role	Specific problem related to the current hiring process	How a technology solution to support the hiring process could address the problem
1. CEO
2. CFO
3. CIO
4. Director of Human Resources
5. Manager of Recruiting
6. Recruiters
7. Administrative Assistant
8. Hiring Manager (Functional supervisor the new employee would be working for.)

B. Defining Requirements – The next step is to identify the essential requirements for the information system. In addition to the stakeholder interests identified above, review the Case Study, especially the interviews, highlighting any statements that tell what the person expects or needs the system to do. User requirements express specifically what the user needs the system to do. This can be in terms of tasks the users need to perform, data they need to input, what the system might do with that data input, and output required. System performance requirements express how the system will perform in several performance areas and security. As a member of the CIO’s organization, you will use your professional knowledge to Identify 5 User Requirements (including one specifically related to reporting) and 5 System Performance Requirements (including 2 security-related requirements). Refer to Week 5 content on requirements; security requirements are covered in Week 6. Additional research can expand your knowledge of these areas.

Once you have identified the 10 requirements, evaluate each one using the criteria below and create 10 well-written requirements statements for the new hiring system.

The requirement statement:

Is a complete sentence, with a subject (system) and predicate (intended result, action or condition).

· Identifies only one requirement; does not include the words “and,” “also,” “with,” and “or.”

· For User Requirements, states
what
tasks the system will support or perform.

· For System Performance Requirements, states
how
the system will perform.

· Includes a measure or metric that can be used to determine whether the requirement is met (time or quantity), where appropriate.

· Is stated in positive terms and uses “must” (not “shall,” “may” or “should”); “the system must xxxx” not “the system must not xxx”.

· Avoids the use of terms that cannot be defined and measured, such as “approximately,” “robust,” “user friendly,” etc.

· Is achievable and realistic; avoids terms such as “100% uptime,” or “no failures”.

For a full requirements document, there will be many requirement statements; you only need to provide the number of requirements identified for each category. Do not provide generic statements but relate to the needs of MTC to improve its hiring process.

(Provide an introductory sentence, copy the table, and complete the Requirements Statement and Stakeholder columns. No additional information should be entered into the first column, Requirement ID.)

Requirement ID# only

Requirement Statement

Stakeholder
(Position and Name from Case Study that identified this requirement)

User Requirements –
(What the user needs the system to do)

EXAMPLE

The system must store all information from the candidate’s application/resume in a central applicant database. EXAMPLE PROVIDED – (Retain text but remove this label and gray shading in your report)

Recruiter – Peter O’Neil

(Reporting-Output of organized information retrieved from the system—replace this statement with a specific reporting requirement)

System Performance Requirements –
(How the system will perform)

EXAMPLE

The system must be implemented as a Software as a Service solution. EXAMPLE PROVIDED – (Retain text but remove this label and gray shading in your report)

CIO – Raj Patel

(Security-replace this with a specific security requirement)

10.

(Security-replace this with a specific security requirement)

Formatting Your Assignment

Consider your audience – you are writing in the role of an MTC business analyst and your audience is MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

· In Stage 3, you are preparing the third part of a 4-stage report. Use the structure, headings, and outline format provided here for your report. Use the numbering/lettering in the assignment instructions as shown below.

III. Requirements

A. Stakeholder Interests

B. Defining Requirements

· Begin with Sections I and II, considering any feedback received, and add to it Section III.

· Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Section III should not exceed 3 pages.

· Content areas should be double spaced; table entries should be single-spaced.

· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

· Continue to use the title page created in Stage 1 that includes: The title of report, company name, your name, Course and Section Number, and date of this submission.

Use at least two resources with APA formatted citation and reference for this Stage 3 assignment. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself. For information on APA format, refer to Content>Course Resources>Writing Resources.

· Add the references required for this assignment to the Reference Page. Additional research in the next stage will be added to this as you build the report. The final document should contain all references from all stages appropriately formatted and alphabetized.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

· Your submission should include
your last name first in the filename: Lastname_firstname_Stage_3

GRADING RUBRIC:

Criteria

90-100%

Far Above Standards

80-89%

Above Standards

70-79%

Meets Standards

60-69%

Below Standards

< 60% Well Below Standards Possible Points Stakeholder Interests Identification of specific stakeholder problems (interests and objectives for improving the hiring process) and how a technology system could address. Generally, 0-3 points per role. Both quantity and quality evaluated. 22-24 Points Problems and how a technology solution will address are correctly and clearly described and fully explained using a sophisticated level of writing. 20-21 Points Problems and how a technology solution will address are clearly described and explained using an effective level of writing. 17-19 Points Problems and how a technology solution will address are described and explained. 15-16 Points Problems and how a technology solution will address are not clearly described and explained; and/or lacks effective presentation of information 0-14 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 24 User Requirements 5 user requirements (1 addresses reporting) Generally, 0-5 points each. Both quantity and quality evaluated. 23-25 Points Correctly identified, written and sourced; clearly derived from the Case Study; demonstrates sophisticated analysis. 20-22 Points Identified, written and sourced correctly; requirements are derived from the Case Study; demonstrates effective analysis. 17-19 Points Identified and sourced; requirements are related to the Case Study. 15-16 Points Fewer than 5 requirements are identified and sourced; and/or information provided is not correct; and/or requirements are not all related to the Case Study. 0-14 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 25 Performance Requirements 3 performance requirements and 2 system security requirements Generally, 0-5 points each. Both quantity and quality evaluated. 23-25 Points Correctly identified, written and sourced; clearly derived from the Case Study; demonstrates sophisticated analysis. 20-22 Points Identified, written and sourced correctly; requirements are derived from the Case Study; demonstrates effective analysis. 17-19 Points Identified and sourced; requirements are related to the Case Study. 15-16 Points Fewer than 5 requirements are identified and sourced; and/or information provided is not correct; and/or requirements are not all related to the Case Study. 0-14 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 25 Research Two or more sources--one source from within the IFSM 300 course content and one external (other than the course materials) 9-10 Points Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style. 8.5 Points At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style. 7.5 Points Only one resource is used and properly incorporated and/or reference(s) lack correct APA style. 6.5 Points A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations. 0-5 Points No course content or external research incorporated; or reference listed is not cited within the text. 10 Format Uses outline format provided; includes Title Page and Reference Page 14-16 Points Very well organized and easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 12-13 Points Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format. 11 Points Some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person. 10 Points Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person. 0-9 Points Extremely poorly written, has many grammar and/or spelling errors, or does not convey the information. 16 TOTAL Points Possible 100

Stage 3: Requirements 03/17/2020 6

Stage4: System Recommendation and Final BA&SR Report

Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1, 2 and 3 assignments.

Overview

As the business analyst in the CIO’s department of Maryland Technology Consulting (MTC), your next task in working towards an IT solution to improve the hiring process at MTC is to write a justification and implementation plan for a system that the CIO has decided will meet MTC’s needs. The system, EZ-ATS, is described in the vendor brochure provided with this assignment. The vendor, UMUC Hiring Solutions, Inc., and EZ-ATS are fictitious names created for use with this case study but based on real-world SaaS application information. In this Stage 4 assignment, you will explain how the selected system meets MTC’s requirements, and what needs to be done to implement the system within MTC. You will combine Stages 1-4 to provide a complete final BA&SR Report.

Assignment – BA&SR Section IV. System Recommendation and Summary & Conclusion

The first step is to review any feedback from previous stages to help improve the effectiveness of your overall report and then add the new section to your report. In addition to the Stage 4 content, part of the grading criteria for this final stage includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next

Section IV of the Business Analysis and System Recommendation Report will explain how the selected system helps MTC achieve its strategy, improve its hiring process, and meet its system requirements, and you will explain how each implementation area might be addressed to help ensure a successful implementation of the technology solution.

Using the case study, assignment instructions, vendor brochure, Course readings (in particular, Implementing a SaaS Solution and Developing a System Proposal) and external research, develop your Section IV. System Recommendation. Approximate lengths for each section are provided as a guideline; be sure to provide all pertinent information.

As you review the case study, use the assignment instructions to take notes to assist in your analysis; in addition, review information provided in earlier stages of this report to identify where the proposed solution can address the needs and requirements.

Use the outline format and headings provided and follow all formatting instructions below.

IV. System Recommendation

A. System Justification

Provided with the Stage 4 Assignment Instructions is a brochure that describes an IT solution that the CIO has selected, with the HR Director’s endorsement, to meet the needs of improving MTC’s hiring process. In Stage 1, you analyzed the strategy and objectives for MTC and how a technology solution to improve the hiring process would contribute. In Stage 2, you analyzed how to improve the hiring process with a technology solution, and in Stage 3 you identified specific requirements. After reviewing the EZ-ATS Brochure, briefly describe the recommended solution. Then, describe how that selected solution aligns with achieving the strategy, improves the process, and meets the requirements. Write two to three clear, concise, well-organized paragraphs to summarize this assessment. Don’t just repeat information from previous stages but synthesize this information and provide strong information and justification to explain why this proposed solution is a good fit for MTC. Don’t describe details of the functionality but address overall how this solution will address the current issues with the manual hiring process and benefit MTC. Remember you are writing a report to your boss, the CIO of MTC, that he can use to convince the leadership team why this is the best solution based on your analysis.

B. Implementation Areas

To successfully implement this technology solution, MTC will need to develop an Implementation Plan and below is a list of key implementation areas that should be included. First, provide a brief introduction to this section – what it contains and why an Implementation Plan is so important for MTC. Then address each of the seven (7) areas below to explain what MTC needs to do (with support by the vendor). Provide the numbered heading and then write one to two paragraphs to address the area. The sub-areas (a,b,c, etc.) contain questions and areas to help guide your thinking about what should be covered and should be incorporated within your response to the major category. For an explanation of the implementation areas, refer to the Week 7 Reading “Implementing a SaaS Solution” as well as conduct additional external research. The vendor brochure provides information for some of these areas, but you need to include what MTC must do as well. Remember you are writing this section to help MTC plan for a successful implementation. It is not sufficient to just indicate “Vendor provides” or “employees need to be trained.” In addition to incorporating course content, external research on implementation areas will strengthen your understanding and explanation. The goal for this section is to help MTC know what needs to happen in each area and who might be responsible for given activities to help support a successful implementation of EZ-ATS.

1. Vendor agreement (MTC must enter into a contractual agreement with the vendor before full implementation. This identifies responsibilities as well as costs.) Incorporate answers to the following questions in your paragraph – do not include the questions themselves.

a. What does the vendor require from MTC to be able to start using the system?

b. How much will it cost to get access to and configure the system for MTC’s use?

c. How much will it cost per month to support 60 system users?

d. What option is offered for MTC to just try out the system to see how it works?

2. Hardware and telecommunications

(Although this is a SaaS solution, MTC must ensure that its IT infrastructure can support the use of the system and that its employees can correctly access the system.) Include the following:

a. List the types of hardware MTC employees can use to access the system.

b. Identify what kind of telecommunications will be used for the solution, including local connectivity inside MTC and Internet access from outside MTC.

c. List any other considerations related to ensuring employees can access the applicant tracking system.

3. Configuration

(Even SaaS solutions require a degree of configuration for each client. What needs to be done to implement the MTC job requisitions, workflow, reports, terminology and/or logo/graphics?) (Include the answers to the questions below, but not the questions themselves.)

a. What options does the vendor offer for configuring the off-the-shelf system to MTC’s needs?

b. How will the configuration be done and by whom?

4. Testing

a. Once MTC has signed up and configured the system, how will it test the system to see if it is working properly for its needs? Describe how MTC will conduct User Acceptance Testing. (This would be a good area for you to research.)

b. Choose one of the user requirements (listed in Section III of your BA&SR Report) and explain how that requirement will be specifically tested to ensure it is working properly and the requirement is met.

(Note: A free trial period does not suffice as software testing)

5. Employee preparation and support

– Identify what MTC should do in each area below to prepare the employees (including the hiring managers in the various departments) for the introduction and use of the new applicant tracking system. Identify who (by their title or role) should do what in each area. (Incorporate information from Course readings on Leadership and Change Management.)

a. Leadership (2-3 sentences)

b. Change Management (2-3 sentences)

c. Training (2-3 sentences)

d. User Support (2-3 sentences)

6. Data Migration – Consider what existing data (applications in process with the manual process) would need to be entered into the system to get started and how this might be accomplished.

7. Maintenance

– How will updates and enhancements to the EZ-ATS system be made? What will the vendor be responsible for and what should MTC address?

Summary and Conclusion: Close your Business Analysis and System Recommendation Report with a summary of the key points including the benefits MTC can expect to gain from this solution and the alignment with strategic objectives. (One well-written paragraph). Don’t just repeat information presented earlier but put it in context of a conclusion to provide a strong finish to this report. Just as your introduction informed your reader about why you’re writing and what’s to come, the conclusion should provide a clear and concise final paragraph to reinforce/emphasize key points and a compelling argument for the chosen solution – and it should urge the reader to take action.

Formatting Your Assignment

NOTE: This final submission should be a cohesive Business Analysis and Systems Recommendation Report for the CIO of Maryland Technology Consulting. The formatting should be consistent throughout the document, and the writing should flow well from beginning to end. Headings, section and page numbering should be correct for a final submission. Although you prepared this in stages, the final product should not seem to be piecemeal or disconnected. Any track changes or feedback from previous versions should be removed once addressed.

Consider your audience – you are writing in the role of a MTC business analyst and your audience is MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

In Stage 4, you are preparing the final part of a 4-stage report. Use the structure, headings, and outline format provided here for your report. Use the numbering/lettering in the assignment instructions as shown below.

IV. System Recommendation

A. System Justification

B. Implementation Areas

1. Vendor Agreement

2. Hardware and telecommunications
3. Configuration
4. Testing
5. Employee preparation and support

6. Data migration

7. Maintenance

Summary and Conclusion

· Begin with Sections I, II and III, considering any feedback received, and add Section IV to your final report.

· Write a complete, well organized paper that includes the four sections of the Business Analysis and System Recommendations (BA&SR) report. Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Length for Section IV should not exceed five (5) pages in addition to Sections I, II and III.

· Content areas should be double spaced; table entries should be single-spaced.

· Ensure that each of the tables in the final report is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

· Continue to use the title page created in Stage 1 that includes: The title of report, company name, your name, Course and Section Number, and date of this submission.

For Section IV, use
at least three

resources
with APA formatted citation and reference. One reference must be from an external source, one must be the EZ-ATS Brochure, and one must be another reference from the IFSM 300 course content. Course content should be from the class reading content, not the assignment instructions or case study itself. For information on APA format, refer to Content>Course Resources>Writing Resources.

· Finalize the Reference Page for resources required for all sections of the report. The final document should contain all references from all stages appropriately formatted and alphabetized.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

Your submission should include
your last name first in the filename: Lastname_firstname_Stage_4

GRADING RUBRIC:

Criteria

90-100%

Far Above Standards

80-89%

Above Standards

70-79%

Meets Standards

60-69%

Below Standards

< 60% Well Below Standards Possible Points How the Proposed IT Solution Meets the Requirements How the IT solution aligns with achieving the strategy, improves the process, and meets the requirements 14-15 Points Clear, complete, compelling and related to the Case Study and Vendor Brochure; demonstrates sophisticated analysis and writing. 12-13 Points Complete and related to the Case Study and Vendor Brochure; demonstrates effective analysis. 10-11 Points Provided and related to the Case Study. 9 Points Incomplete, inaccurate and/or not related to the Case Study. 0-8 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 15 Implementation Steps An introduction and all areas (vendor agreement, hardware/ telecom, configuration, testing, employee preparation, data migration, and maintenance) Generally, 0-5 points each. Both quantity and quality evaluated. 31.5-35 Points Clearly and thoroughly included introduction and covered all areas, strongly derived from the Case Study and vendor brochure, and demonstrates sophisticated analysis and writing. All 7 areas well done. 28-31 Points Clearly covered and included introduction and all areas, derived from the Case Study and vendor brochure, and demonstrates effective analysis and writing. 6 areas covered. 24.5-27 Points Covered and included introduction and majority of areas and related to the Case Study and the vendor brochure. 5 areas covered. 21-24 Points All areas not covered, and/or are not related to the Case Study and/or the vendor brochure. 4 areas covered. 0-20 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 3 or fewer areas covered. 35 Summary and Conclusion Summarizes the BA&SR and provides a compelling explanation of benefits to be gained 9-10 Points Provides strong, clear and concise summary; demonstrates sophisticated analysis and writing. 8.5 Points Provides clear summary; demonstrates effective analysis and writing. 7.5 Points Provides summary. 6.5 Points Lacks sufficient information to provide adequate summary. 0-5 Point Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section. 10 Research Three or more sources—one is the vendor brochure, one from within the IFSM 300 course content, and one external (other than the course materials) 14-15 Points Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style. 12-13 Points At least three sources are incorporated (vendor, course content and external) and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style. 10-11 Points Fewer than 3 resources properly incorporated, and/or reference(s) are not cited using APA style. 9 Points A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations. 0-8 Points No course content or external research incorporated; or reference listed is not cited within the text 15 Complete BA&SR Report Well organized and clearly presented information for all four stages. ` 14-15 points Document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. 12-13 Points Document is a good assemblage of the four sections with appropriate formatting and flow. 10-11 Points Document includes content for all four stages; lacks a cohesive presentation and flow. 9 Points Incomplete stages; lack of continuity of flow and presentation of final information. 0-8 Points Incomplete report, missing stages, is not supported with information from the Case Study; and/or not well compiled and presented as a cohesive document. 15 Format Uses outline format provided; includes Title Page and complete Reference Page including sources for all 4 stages. 9-10 Points Very well organized and is easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person, contains all required references, and presented in a professional format. 8.5 Points Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person, contains all required references, and presented in a professional format. 7.5 Points Some organization; may have some errors in sentence structure, grammar, and spelling; missing some required references. Report is double spaced, and written in third person. 6.5 Points Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced, missing several required references, and written in third person. 0-5 Points Extremely poorly written, has many grammar and/or spelling errors, missing required references, or does not convey the information. 10 TOTAL Possible Points 100

Stage 4: System Recommendation 03/17/2020 7

Stage

1: Strategic Use of Technology

Overview

Section

I. Strategic Use of Technology

(Stage 1) – The first step is to look at the organization and explain how an IT system could be used to support MTC’s strategies and objectives and support its decision-making processes.

Section II. Process Analysis (Stage 2) – Next you will evaluate current processes and workflow and explain how MTC can use IT to improve its processes and workflow.

Section III. Requirements (Stage 3) –Then you will identify key stakeholder expectations for the new technology solution to support MTC’s hiring process and develop a set of requirements.

Assignment – BA&SR:

Introduction

and Section I. Strategic Use of Technology

Use the outline format, headings and tables provided and follow all formatting instructions below. For Stage 1, create a title page and reference page that will be used for all 4 stages.

Apply specific information from the case study to address each area.

Introduction

Strategic Use of Technology

Strategic Goal

(from case study)

Objective

(clear, measurable and time-bound)

Explanation

(2-3 sentences)

Increase MTC Business Development by winning new contracts in the areas of IT Consulting

Build a cadre of consultants internationally to provide remote research and analysis support to MTC’s onsite teams in the U. S.

EXAMPLE PROVIDED – (Retain text but remove this label and gray shading in your report)

Increase international recruiting efforts and employ 5 research analysts in the next 12 months.

Continue to increase MTC’s ability to quickly provide high quality consultants to awarded contracts to best serve the clients’ needs

Role

Level as defined in Course Content Reading

Example of Possible Decision Supported by Hiring System

Example of Information the Hiring System Could Provide to Support Your Example Decision

Senior/Executive Managers

(Decisions made by the CEO and the CFO at MTC supported by the hiring system.)

Middle Managers

(Decisions made by the Director of HR and the Manager of Recruiting supported by the hiring system.)

Operational Managers

(Decisions made by the line managers in the organization who are hiring for their projects supported by the hiring system.)

Formatting Your Assignment

Consider your audience – you are writing in the role of an MTC business analyst and your audience is MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization. Also do not reference “stage #” or “case study” – these are class terms and would not be in a business report. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

Create a title page that includes: The title of report, company name, your name, Course and Section number and date (revise date with each submission).

Introduction
I. Strategic Use of Technology

A. Business Strategy

B. Competitive Advantage

C. Strategic Objectives

D. Decision Making

· Content areas should be double spaced; table entries should be single-spaced.

· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

· Your submission should include
your last name first in the filename: Lastname_firstname_Stage_1

GRADING RUBRIC:

Criteria

90-100%

Far Above Standards

80-89%

Above Standards

70-79%

Meets Standards

60-69%

Below Standards

Stage 1: Strategic Use of Technology 03/19/2020 1

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