CS A6


 

KNOWLEDGE MANAGEMENT SYSTEMS AND CRM

In counterpart to the challenges Nelnet faces in servicing a growing size of ward loans, the aggregation chose to deploy a acquaintance government scheme denominated OpenText Process Suite. Go online and investigate the features and capabilities of this retainers of software products. What functions does Open Text get that can raise and further customer interconnection government (CRM) schemes? Find and little condense a customer luck anecdote of an form that integrated Open Text after a while its CRM scheme.