Course: the essentials of managing conflict (unit 1 challenge)


UNIT 1 CHALLENGE 1 Describing Conflict  (100% Correct)

1. Select the proposition that best recounts the interests of the parties confused in the coalesce. 

o Diana omissions a attribute for outsucceed to illustrate; Tony omissions over path to parking in the vicinity.

o Tony and Diana twain omission the illustrateground to be removed.

o Diana omissions over path to parking in the vicinity; Tony omissions over immeasurableness for outsucceed to illustrate. 

o Tony and Diana twain omission a new parking lot in the vicinity.

2. Diana has outsucceed that demand a attribute to illustrate, since Tony and his unity demand adapted parking. This is an in of a(n) __________ coalesce.

o interest-based

o similarity-based

o values-based

o data-based

3. Given the opposing perspectives in the unity, the coalesce may hold to disclose and behove increasingly eager. Select the proposition that recounts the suppression extent of coalesce. 

o The parties are communicating encircling the coalesce, but their differing views account increased ire.

o The parties actively try to detriment one another.

o Celebrity happens to fashion the parties apprised that their demands are in coalesce.

o The parties disclose very denying views of one another and no longer own the power to divulge effectively.

4. Select the penny proposition in-reference-to the escalation of Tony and Diana's coalesce.

o The coalesce has escalated to the effort extent beaccount Tony and Diana are actively reserved to detriment one another.

o The coalesce has escalated to the effort extent beaccount Tony and Diana are no longer potent to divulge delay one another or see each other in a overbearing vain. 

o The coalesce has escalated to the effort extent beaccount the coalesce at the supply accountd Tony and Diana to produce that they dissimilate on the vicinity posterity.

o The coalesce has escalated to the effort extent beaccount Tony and Diana own a undetermined sentiment that celebrity is inreasonableness betwixt them.

5. Select the proposition that best explains Rick and Ella's site. 

o Rick and Ella are in the pre-coalesce extent beaccount they are disagreepotent talking to one another due to the doubt betwixt their spouses. 

o Rick and Ella are in the pre-coalesce extent beaccount they are currently unapprised of the drifts that their similarity may account. 

o Rick and Ella are in the pre-coalesce extent beaccount neither one of them understands the argue for the coalesce betwixt Tony and Diana. 

o Rick and Ella are in the pre-coalesce extent beaccount they are twain apprised that their demands are not entity met by the other margin.

6. Diana's proposition, underlined in the scenario, shows that she sees the coalesce as __________.

o values-based

o interest-based

o structural

o similarity-based

7. By ensuring all parties own the selfselfidentical counsel and are interpreting it in the selfselfidentical way, Ava is reserved to elude a __________ coalesce. 

o interest-based

o values-based

o data-based

o structural

8. Tony feeling the escalation of the coalesce as it moved to increasingly eager extents. Which of his propositions recounts the disagreeableness extent?

o "Now nation are yelling at each other in the street, aphorism all sorts of average things encircling nation on the other margin...."

o "At principal, it was fitting husk of awkward— I could notion celebrity was inreasonableness betwixt Diana and me."

o "Then we had a contest and other nation took margins in the developed convocation."

o "It seems love the barely despatch going on is yelling and contesting."

9. Select the penny proposition encircling the post-coalesce extent in Tony and Diana's coalesce.

o Tony and Diana own reached the post-coalesce extent by opinion a way to get twain of their demands met. 

o Tony and Diana own reached the post-coalesce extent by opinion a way to get the one most material demand met. 

o Tony and Diana own reached the post-coalesce extent beaccount it regularly succeeds succeeding the turning-point extent.

o Now that Tony and Diana own reached the post-coalesce extent, their coalesce cannot escalate again.

UNIT 1 CHALLENGE 2 Coalesce Styles (100% Correct)

1. Select the penny statment in-reference-to Martin's criticise. 

o His criticise reflects the eludeing mode of coalesce, which is low in assertiveness and low in cooperativeness.

o His criticise reflects the compromising mode of coalesce, which is sober in twain assertiveness and cooperativeness.

o His criticise reflects the pleasing mode of coalesce, which is low in twain assertiveness and cooperativeness.

o His criticise reflects the collaborating mode of coalesce, which is elevated in twain assertiveness and cooperativeness.

2. Which of the aftercited recounts the pleasing mode of coalesce? 

o Parties using this mode appropriate not to claim the coalesce rather than try to explain it.

o Parties using this mode consent to destruction some of their own demands in regulate to succeed to a common consentment. 

o Parties using this mode employment confusedly in regulate to fix that the demands of everyone are met.

o Parties using this mode try to coalesce the demands of others by giving up their own demands.

3. According to the toll, Samir's preferred coalesce mode is __________, and Martin's preferred coalesce mode is __________.

o collaborating, competing

o compromising, collaborating

o pleasing, collaborating

o eludeing, compromising

4. How would Molly recount the compromising mode referring-to to assertiveness and cooperativeness?

o Sober in assertiveness, elevated in cooperativeness

o Elevated in assertiveness, elevated in cooperativeness

o Sober in assertiveness, sober in cooperativeness

o Low in assertiveness, elevated in cooperativeness

5. Martin's proposition reflects a coalesce disintegration mode named __________, period Samir's proposition reflects a coalesce disintegration mode named __________.

o competing, eludeing

o eludeing, collaborating

o eludeing, compromising

o competing, pleasing

6. Select the proposition that reflects Samir's concerns. 

o Martin is weak to opine Japan's amelioration when crafting the tender.

o Martin is weak to opine Japan's intercultural coalesce mode when crafting the tender.

o Martin is weak to opine Japan's preferred coalesce mode when crafting the tender.

o Martin is weak to opine Japan's subcultures when crafting the tender.

7. Select the penny statment in-reference-to Martin's criticise. 

o His criticise reflects the eludeing mode of coalesce, which is low in assertiveness and low in cooperativeness.

o His criticise reflects the compromising mode of coalesce, which is sober in twain assertiveness and cooperativeness.

o His criticise reflects the pleasing mode of coalesce, which is low in twain assertiveness and cooperativeness.

o His criticise reflects the collaborating mode of coalesce, which is elevated in twain assertiveness and cooperativeness.

Unit 1 CHALLENGE 3 Resolving Conflict (100% Correct)

1. Which doubt would arrange some advantageous counsel for Phillip as he employments to enumerate suitpower of provision?

· How manifold days a week is the supply known? 

· How manifold years own the parties employmented at the supply?

· Which restricted employee is the most hard to employment delay? 

· Which extent has the coalesce escalated to?

2. The frame of atonement that Phillip feeling is named __________.

· facilitative atonement

· atonement-arbitration

· evaluative atonement

· transformative atonement

3. Select the penny proposition encircling amity.

· Amity is slower and over high-priced than affect.

· The sentence reached during amity is named an "award" and is allowablely restraining and enforcepotent by law.

· The umpire must be a allowpotent functional or handy on the scrutiny of the dissimilatement in regulate to be potent to settle the coalesce.

· Amity is rare beaccount it regularly involves a sentence made by a collection of umpires instead of a one peculiar.

4. Select the proposition that recounts amity, but not shuttle circumvention. 

· The provision focuses on perceptible posteritys barely.

· The provision orationes inperceptible posteritys, such as emotions and despatch.

· The provision is wholesome for parties who are disagreepotent convocation face-to-face.

· The coalesce resolver moves peculiarly betwixt each of the parties.

5. Select the penny proposition encircling collaborative law as a coalesce disintegration provision. 

· Collaborative law can oration the financial posteritys in a divert, but not guardianship posteritys. 

· A community consentment is the developed stride in the collaborative law provision. 

· Collaborative law employments best when the separating stranger is inclined to employment simultaneously inside a discerption.

· Collaborative law requires a mediator, but the closeness of lawyers is optional.

6. Select the penny proposition encircling invigorating fittingice as a coalesce disintegration provision. 

· Invigorating fittingice prevents the sufferer from interacting delay the malefactor

· Accountpower is one of the ocean goals of invigorating fittingice.

· Invigorating fittingice pertains singly to adolescent malefactors.

· Invigorating fittingice principally focuses on punishing the malefactor.

7. Select the proposition from Phillip's meeting notes that relates to amity. 

· “We demand to explain the drift, but I don't omission to be about her. There has to be a way to invent a discerption that we twain can consent to."

· "We omission to elude the affect scheme if likely. We're on good-tempered-tempered ample conditions that I judge we can crack our finances and succeed to a guardianship provision that we commsimply consent upon."

· "Our transaction uses this way repeatedly since it is cheaper and easier than handling things delayin the affects. A third margin reviews the subject, and fashions a sentence."

· "I judge this childish peculiar accomplish advantage over from hearing from the sufferer so that he can follow accountpower for his actions versus entity punished by the affects."

8. Which doubt would arrange some advantageous counsel for Phillip as he employments to enumerate suitpower of provision?

· How manifold days a week is the supply known? 

· How manifold years own the parties employmented at the supply?

· Which restricted employee is the most hard to employment delay? 

· Which extent has the coalesce escalated to?

Course: The Essentials of Managing Conflict

Units 1 UNDERSTANDING CONFLICT